No Id was asked to be provided upon test- anyone could of done the test on my behalf- surely the passport id which is against the test info should be asked for? It’s abit disconcerting. Apart from tha... See more
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Location
Switch locationUnit 61, High Street, Orpington, BR6 0TE Orpington, Kent, GB
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I booked my appointment for 0830 on 20/11/21 but the centre was not opened till 0845 with no explanation for the delay.
Company replied
Lovely staff and super helpful. The unit for the testing seemed a little unprepared. They could have aesthetically made it look more professional for the service you are expecting. Great value for mon... See more
Company replied
I was asked to take a re test and quarantine till re results came as I had put in the swab myself into my nose.
Company replied
Company details
About Eurofins - Orpington
Written by the company
Eurofins. World Leader in Testing for Life.
55 000 employees. 900 laboratories. 50 countries.
Eurofins Scientific is an international Group of life sciences companies that provide a unique range of analytical testing services to clients across multiple industries.
The Group believes it is the global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.
With 55,000 staff across a network of more than 1000 independent companies in over 50 countries generally specialised by end client markets and operating 900 laboratories, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as develop and carry out innovative clinical diagnostic testing services.
As one of the most innovative and quality-oriented international companies in its industry, Eurofins is ideally positioned to support its clients’ increasingly stringent quality and safety standards and the increasing demands of regulatory authorities and healthcare practitioners around the world.
If you are looking for our COVID-19 Response, click the below links
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Contact info
Unit 61, High Street, Orpington, BR6 0TE, Orpington, Kent, United Kingdom
4.1
Great
17 reviews
Hasn’t replied to negative reviews
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V friendly staff and prompt results
December 26, 2021
Best service at reasonable cost.
December 21, 2021
Thank you
Thank you. I could count on you when other companies disappointment me! testing was easy and effortless
December 21, 2021
very good service i got quick result
November 24, 2021
Reply from Eurofins - Orpington
Hello Marzia,
Thank you for your review and feedback it is great to hear that you found the process to be very good. We are also pleased to hear you received a fast turnaround.
We hope we are able to help you with your future travel plans.
Best Wishes
Sandra at Eurofins
Easy to make appt on Internet
Easy to make appt on Internet. Very friendly and helpful staff at our local branch (Orpington). Very fast result.
Thank you
November 23, 2021
Reply from Eurofins - Orpington
Good Afternoon Lucy,
Thank you for taking time to share your recent experience with Eurofins. We are pleased that you found it easy to navigate the website /app to make your booking and that when you attended your local branch the staff were friendly and helpful. It is also great that you had a quick turnaround on your results.
Regards
Sandra at Eurofins
Reply from Eurofins - Orpington
Good Afternoon Leona,
Thank you for the wonderful review and for taking the time to share your feedback with Eurofins.
We love to hear customers feedback and we are delighted you had such a positive experience from start to finish finding we offer a great service with a good follow up .
Kind Regards,
Sandra at Eurofins.
No Id was asked for..
No Id was asked to be provided upon test- anyone could of done the test on my behalf- surely the passport id which is against the test info should be asked for? It’s abit disconcerting. Apart from that the process was quick - in and out. And location good.
November 23, 2021
Reply from Eurofins - Orpington
Hi Alana,
Thank you for writing your review and highlighting your concerns.
When a customer turns up for testing we ask for various references and booking numbers to identify the individual and their booking.
I am glad you were happy with the overall testing process and that you found it quick and easy.
We hope to be able to help you travel again soon
Best Wishes,
Mark at Eurofins
I booked my appointment for 0830 on…
I booked my appointment for 0830 on 20/11/21 but the centre was not opened till 0845 with no explanation for the delay.
November 22, 2021
Reply from Eurofins - Orpington
Hello Haslina,
Thank you for posting your review.
Our sincerest apologies that the site was not open, I will certainly feed this back to the site manager to have this looked into.
Kind Regards,
Kaylee at Eurofins
Very efficient
My husband and I took our test conveniently locally, and received our fit to fly certificates within a few hours. Very efficient and easy to order, plus we purchased our day 2 tests, which arrived promptly. We'll definitely use Eurofins again.
November 22, 2021
Reply from Eurofins - Orpington
Hello Mrs Foster,
Thank you for your review.
I am so delighted to hear you and your husband had a pleasant experience with Eurofins.
I am happy to hear that you got a fast turnaround.
We look forward to helping you with our services in the future.
Best Wishes,
Kaylee at Eurofins
Lovely staff and super helpful
Lovely staff and super helpful. The unit for the testing seemed a little unprepared. They could have aesthetically made it look more professional for the service you are expecting. Great value for money.
November 19, 2021
Reply from Eurofins - Orpington
Hello
Thank you very much for your review. It’s great to read the feedback from our customers and we hope to be part of your future travel plans.
Stay safe & take care.
Kind Regards,
Daniel at Eurofins
Used for postal test and also at a pop…
Used for postal test and also at a pop up test site. Friendly service and results are very quick.
November 18, 2021
Reply from Eurofins - Orpington
Hello
Thank you for your review of our services we appreciate that. It is great that you found our staff to be friendly and your results came back quickly.
We hope to be of assistance to you in the future.
Kind Regards
Joyce at Eurofins
Fast and efficient results came in very…
Fast and efficient results came in very fast and very reasonable in comparison to other providers
November 18, 2021
Reply from Eurofins - Orpington
Hello Mohammad
Thank you for the wonderful review and for taking the time to share your feedback with Eurofins.
We have worked hard to continue providing excellent customer service throughout these tough times and your kind words do make a difference.
We hope that we are able to help you in your future travels.
Have a great day
Joyce at Eurofins
I came across the test site at the…
I came across the test site at the Walnut Centre, Orpington and upon enquiry I was told to scan the barcode and book online.
The process was seamless and the test result was sent via email as promised.
The most important aspect was the mistake in my passport number. I mistakenly wrote my expired passport number while filling the form online. Luckily upon receipt of the test result, I noticed the error and I immediately called the 24/7 phone line and it was corrected instantly.
They were very professional and I will certainly use them again if the need to travel arises.
Thank you.
November 18, 2021
Reply from Eurofins - Orpington
Hello Elizabeth
Thank you for your review of our test site at the Walnut centre in Orpington. We are pleased to hear that we were able to resolve an issue that had occurred while filing the form in online. We appreciate your comments and your kind recommendation
Best Wishes
Joyce at Eurofins
Reply from Eurofins - Orpington
Hello Krishan
Thanks for leaving us your review. We appreciate you giving us your recommendation and that you would rate the service you received as excellent.
Take care and stay safe
Joyce at Eurofins
My test was rejected in Barbados
I was asked to take a re test and quarantine till re results came as I had put in the swab myself into my nose.
November 18, 2021
Reply from Eurofins - Orpington
Hello Tina,
Thank you for taking the time to leave us a review.
Yes the tests we provide are self swab test this Information Is provided on our website when purchasing the test.
Kind Regards
Daniel at Eurofins
Reply from Eurofins - Orpington
Hello,
Thank you for the review.
I am pleased to hear you have had such a positive experience with us, we appreciate the 5 star review and hope to be part of any future travel plans.
Kind Regards
Daniel at Eurofins
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