Eurofins - York Reviews 12

TrustScore 3 out of 5

3.2

Jockey Lane - Monks Cross, Huntington, YO32 9LF York, North Yorkshire, GB


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Rated 5 out of 5 stars

Really helpful telephone support staff, who sorted out the initial mess I made of creating a family booking. The staff on site were excellent also - patient when we were late, polite and calm during t... See more

Company replied


Company details

  1. Diagnostic Center
  2. Medical Laboratory

About Eurofins - York

Written by the company

Eurofins. World Leader in Testing for Life.

55 000 employees. 900 laboratories. 50 countries.

Eurofins Scientific is an international Group of life sciences companies that provide a unique range of analytical testing services to clients across multiple industries.

The Group believes it is the global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

With 55,000 staff across a network of more than 1000 independent companies in over 50 countries generally specialised by end client markets and operating 900 laboratories, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as develop and carry out innovative clinical diagnostic testing services.

As one of the most innovative and quality-oriented international companies in its industry, Eurofins is ideally positioned to support its clients’ increasingly stringent quality and safety standards and the increasing demands of regulatory authorities and healthcare practitioners around the world.

If you are looking for our COVID-19 Response, click the below links

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Contact info

  • Jockey Lane - Monks Cross, Huntington, YO32 9LF, York, North Yorkshire, United Kingdom

3.2

Average

TrustScore 3 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Quick n easy

Quick n easy. Shame the site has now been shut.

December 21, 2021
Eurofins - York logo

Reply from Eurofins - York

Hi  Claire,

It is great to hear your positive review. I am really pleased you found it hassle-free. Your feedback is important to us and I will pass this on to our staff. Apologies that the site is now closed.

We hope to be able to help you again with your travels. 

Thank you,
Pauline at Eurofins 

Rated 5 out of 5 stars

Easy to book

Easy to book. results next day and app easy to use.

November 23, 2021
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Reply from Eurofins - York

Good Afternoon Mark,
Thank you for taking time to leave feedback. We are really pleased that you found the app easy to use and had no issues booking your test. It is great that you had such a quick turnaround on your results too.
Kind Regards
Sandra at Eurofins

Rated 5 out of 5 stars

Friendly and very helpful

Friendly and very helpful. Very professional- would recommend to anyone.

November 23, 2021
Eurofins - York logo

Reply from Eurofins - York

Hello Jill,

Thank you for your review.

We love to hear customers feedback and I'm delighted you had such a positive experience from start to finish.
I will pass your kind comments over to the team.

Best Wishes,
Kaylee at Eurofins

Rated 5 out of 5 stars

A really easy process

A really easy process. Testing done on site. Results were back in less than 24hrs.

November 23, 2021
Eurofins - York logo

Reply from Eurofins - York

Hello Tom,

Thank you for your review.

We are delighted to hear of the experience you have had with Eurofins, we love hearing our customer's feedback and we are pleased to hear you appreciate the result turnaround time.

All the best,
Kaylee at Eurofins

Rated 5 out of 5 stars

Excellent service.

November 23, 2021
Eurofins - York logo

Reply from Eurofins - York

Hello Viv,

Thank you so much for your review.

It’s great to read the feedback from our customers and we hope to be part of your future travel plans.

Take Care!
Kaylee at Eurofins

Rated 4 out of 5 stars

Good efficient service

November 18, 2021
Eurofins - York logo

Reply from Eurofins - York

Hi Helen,

Thank you for the wonderful review and for taking the time to share your feedback with Eurofins.

We have worked hard to continue providing excellent customer service throughout these tough times and your kind words do make a difference.

I hope that we are able to help you in your future travels.
Have a great day,
Daniel at Eurofins

Rated 5 out of 5 stars

Extremely efficient

Extremely efficient, great service, early results
Thanks

November 18, 2021
Eurofins - York logo

Reply from Eurofins - York

Hello Joseph

Thank you for your review. It is good to see that you rated our service as great and extremely efficient. There was also a quick turnaround with your results.

We hope to be of service to you in the future

Kind Regards

Joyce at Eurofins

Rated 5 out of 5 stars

Really helpful and efficient

Really helpful telephone support staff, who sorted out the initial mess I made of creating a family booking. The staff on site were excellent also - patient when we were late, polite and calm during the test. Results were returned overnight. In my experience, this was probably the least stressful part of a family overseas trip during Covid restrictions. Have used Eurofins more than once and will be using them again.

November 18, 2021
Eurofins - York logo

Reply from Eurofins - York

Hello Robin

Thank you for leaving us your review. We are pleased that you received your results overnight and that we were able to help you get things sorted out. We appreciate your repeat business with us.

Stay Safe and Take Care

Joyce at Eurofins

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