Company Staff were friendly but lacked commitment to my issues / faults on buying the used car. The whole experience I found lengthy and frustrating . I wouldn’t recommend or use Evans Halshaw again.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Purchase used BMW. Easy to reserve the vehicle from their website. Immediate response to arrange an appointment. Friendly cheerful greeting from Luke who was very helpful explaining what to expect dur... See more
Company replied
It was excellent from walking through the door meeting Brodie to booking me in and Jason and team doing a full service and repairs thankyou to you all
Company replied
This was our first experience of buying a new car on finance. We were very lucky to be looked after by Jordan , he was very Knowledgeable, polite and patient with us dealing with our many questions. H... See more
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Southwell Road West, NG18 4TR, Mansfield, United Kingdom
- 01623 789789
3.9
Great
578 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything very good from speaking to…
Everything very good from speaking to service desk, and the service people did everything what needed doing on my vehicle, nothing to much trouble.
May 20, 2025
Reply from Evans Halshaw - Citroen and Vauxhall Mansfield
Hello,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Evans Halshaw Customer Services
New car experience
I have just brought a new car from nick at evanshalshaw Citroën mansfield, he made the experience a pleasant one he wasn't pushy and was happy to help with any questions I had regarding the car. He was able to sort any issues without any fuss. I will be recommending his advise and help to anyone who is looking for a new car. 10 out 10 for friendly and experienced advise thankyou.
May 24, 2025
Unprompted review
Reply from Evans Halshaw - Citroen and Vauxhall Mansfield
Hi Sian,
I'm so pleased Nick could help with your recent visit. Thank you for recommending us and an even bigger thank you for taking the time to leave us such a lovely review.
All the best,
Evans Halshaw Customer Services
We had the best experience at Citroen…
We had the best experience at Citroen Mansfield. We had Jordan helping us out getting a new car and he did all he can to get us the car we wanted which was successful. He was easy to talk to and made us feel comfortable. I would highly recommended this branch and all the staff are lovely especially Jordan.
May 28, 2025
Unprompted review
Reply from Evans Halshaw - Citroen and Vauxhall Mansfield
Hi Leigh,
Thank you for your kind review.
We’re so happy to hear that Jordan gave you a 5* experience! We will ensure that your lovely feedback is shared with them, as they’ll really appreciate it.
Thank you for your recommendation and we look forward to seeing you again!
Have a lovely day,
Evans Halshaw Customer Services
Patient and Reassuring Service
I just bought a mini-cooper from Jordan at Evan Halshaw. I was very keen to get a new car, but hesitant as I hadn't bought a new car in a long tome. Jordan was patient, reassuring but not pushy and ensured I got the best deal I could. Within two days I had a lovely new car with very little stress.
May 28, 2025
Unprompted review
Reply from Evans Halshaw - Citroen and Vauxhall Mansfield
Hi Sian,
Thanks so much for taking the time to leave us a great review, it's incredibly valuable to us. We're really happy to hear that you have been impressed with the service you have received from Jordan.
Take care,
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen and Vauxhall Mansfield
Hi Mr Higgs,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Evans Halshaw Customer Services
Jordan was really helpful
Jordan was really helpful and gave us 5 star customer service! We had a stress free part exchange for our old car, and drove our new one away the same day! Thank you, Louise
May 22, 2025
Unprompted review
Reply from Evans Halshaw - Citroen and Vauxhall Mansfield
Hello,
We're happy to hear that you received 5-star service from Jordan.
We're so glad your part exchange was stress-free and that you drove away in your new car the same day.
Evans Halshaw Customer Services
Jordan was very helpful and made the…
Jordan was very helpful and made the whole experience go very smoothly.
Thanks a lot.
May 21, 2025
Unprompted review
Reply from Evans Halshaw - Citroen and Vauxhall Mansfield
Hi Lee,
We're glad the experience was smooth and that Jordan was helpful.
Thanks a lot for your feedback.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen and Vauxhall Mansfield
Hi Gordon,
We appreciate your positive feedback!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen and Vauxhall Mansfield
Hi Jacqueline,
We strive to provide excellent service and are glad you found our team polite and helpful.
Evans Halshaw Customer Services
Vehicle Annual Service & Initial MoT
Usual high standard of communication. organisation and friendly customer service received from Lisa (Service Desk) and Darren (Vehicle Collection/Delivery Services) throughout.
The vehicle inspection video produced by the garage technician was, as always, useful and informative.
Thank you
May 9, 2025
Reply from Evans Halshaw - Citroen and Vauxhall Mansfield
Hi,
Thank you for your kind words.
We are delighted to hear that you were happy with the service you received from our team., especially Lisa and Darren.
We are committed to providing excellent customer service and are glad that you found the vehicle inspection video useful and informative.
Evans Halshaw Customer Services
Excellent service.
May 1, 2025
Reply from Evans Halshaw - Citroen and Vauxhall Mansfield
Hi,
It is wonderful to receive such a positive review!
All the best!
Evans Halshaw Customer Services
Jordan and Luke were both really good
Jordan and Luke were both really good, explained everything really well and answered all questions promptly both before and during the sale. Extra addons were offered with a bit of pressure but not nearly enough to be off-putting. Car is great, in very good condition and although service history is not updated online, I have had a full paper trail. Bit of a mark on the wing mirror where the stock sticker was applied, may want to consider a different adhesive as the one used is a bit of a pain to get off. Other than those minor niggles, an excellent experience, would recommend.
April 26, 2025
Unprompted review
Reply from Evans Halshaw - Citroen and Vauxhall Mansfield
Hi Tony,
We appreciate your detailed review and are glad to hear you had a positive experience overall.
It's wonderful to know that Jordan and Luke provided you with such excellent service, explaining everything clearly and answering your questions promptly.
We strive to ensure our team members are knowledgeable and helpful, so we're pleased to hear they exceeded your expectations.
Evans Halshaw Customer Services
Evans Halshaw Mansfield - Jordan
Had a really great experience dealing with Jordan on the purchase of my new car. He explained everything clearly, was incredibly patient with my numerous questions and got the car ready for me to collect in 2 days. Couldn’t be happier with my experience so far! Thank you.
April 24, 2025
Unprompted review
Reply from Evans Halshaw - Citroen and Vauxhall Mansfield
Hi,
We're thrilled to hear about your positive experience!
It's wonderful to know that you found Jordan to be so helpful and patient.
We strive to provide our customers with excellent service, and we're delighted that you were happy with the entire process.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Citroen and Vauxhall Mansfield
Hi Paul,
We are happy to hear that you had a positive experience.
Evans Halshaw Customer Services
Adam Walsh fantastic service
Adam Walsh answered all my questions in a prompt professional manner, very very lovely bloke and had a great laugh with him. No question was too much he is such a breath of fresh air having someone like Adam looking after you and not being pushy. Thanks Adam! You’re a real credit to Citroen Mansfield😀
March 31, 2025
Unprompted review
Reply from Evans Halshaw - Citroen and Vauxhall Mansfield
Hi,
Thank you for your kind review.
We are thrilled to hear that you had a positive experience at Citroen Mansfield and that you are happy with the service you received.
We appreciate your feedback and are proud of the service provided by Adam.
Evans Halshaw Customer Services
Fantastic service
Fast repairs, fantastic communication, and aftercare went above and beyond expectations. Would absolutely recommend.
April 3, 2025
Reply from Evans Halshaw - Citroen and Vauxhall Mansfield
Hi Ness,
We strive to provide excellent customer service and are delighted that our efforts exceeded your expectations.
Thank you for your kind words and recommendation.
Evans Halshaw Customer Services
Went to just look at the boot size, came away with a new car
Went to just look at the boot size of a mini countryman as I wanted to look further into purchasing one into the near future, the car was too good of a deal to not buy that day, after speaking with Jordan who explained everything we needed to know about hybrid mini's. They gave us a decent price on my part exchange. The transaction was all smooth and completed in a timely manner. I was able to test drive the car, complete the sale and collect within 24hrs. Thank you to Jordan for his wealth of knowledge in the car trade and great customer service. We love our new car, Emily & Josh
April 7, 2025
Unprompted review
Reply from Evans Halshaw - Citroen and Vauxhall Mansfield
Hi Emily and Josh,
We are thrilled to hear about your positive experience!
It sounds like you had a fantastic time with us, and we're so happy to hear you were able to find the perfect car for you.
We're proud of our team, and we're glad you found Jordan's expertise and customer service to be top-notch.
We wish you many happy miles in your new car!
Evans Halshaw Customer Services
Big shout out to Anthony
Big shout out to Anthony, at Citroen Evans Helshaw.
Right from our initial meeting, Anthony made us feel comfortable and completely understood our needs.
Unfortunately due to higher management, we didn't get to see the sale through with Anthony, due to dealership dynamics, however Anthony had already been so helpful upto us leaving, we knew the ins and outs and the rest of the process was ok. However we wished that the dynamics of the storess were not a factor and we could of agreed a sale with Anthony.
March 29, 2025
Unprompted review
Reply from Evans Halshaw - Citroen and Vauxhall Mansfield
Hi April,
It's wonderful to hear that Anthony was so helpful and made you feel comfortable throughout the process.
We understand that dealership dynamics can sometimes impact the sales process, and we're sorry that you weren't able to complete the sale with Anthony.
We value your feedback and will share it with the team.
Evans Halshaw Customer Services
Rob did a good job in keeping us…
Rob did a good job in keeping us informed during the full process of buying the car from start to finish.
March 28, 2025
Unprompted review
Reply from Evans Halshaw - Citroen and Vauxhall Mansfield
Hi Richard,
We're so glad to hear that you had a positive experience with Rob.
We appreciate your feedback and will share it with him.
Evans Halshaw Customer Services
Trusted company
Trusted company and service, all staff very friendly, helpfully and professional.
March 13, 2025
Reply from Evans Halshaw - Citroen and Vauxhall Mansfield
Hi Jane,
We are delighted to hear that you had a positive experience and that our staff was able to assist you.
Evans Halshaw Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.