Had my problem sorted very quickly and efficiently by the girls,Lisa and jasmine .They are a credit to the Ritherham branch and I can't thank them enough for there efforts. Yours sincerely Stephen... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great customer service, kept informed all the way with emails, automated status apps. Amenities excellent and quick turnaround. Very happy with the team, thanks for all you did.
Company replied
Steve was so helpful from the moment I called to enquire about the car to the moment I purchased it. He took time to explain all finance options and show me all of the rigorous checks the car had bee... See more
Company replied
Rang twice yesterday about a Fiat Panda for sale on Autotrader. I initially wanted the delivery costs and the sales manager said he would check if the vehicle was still in stock. No call back. Rang ba... See more
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Riverside Way, Sheffield Road, S60 1DS, Rotherham, United Kingdom
- 01709 820555
4.8
Excellent
370 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful, knowledgeable and trustworthy staff.
Staff are helpful, knowledgeable or always prepared to find out the answer to queries. Appointments are well timed and I have confidence in the workmanship. I prefer to deal with the Rotherham staff than call centre staff.
November 9, 2023
Reply from Evans Halshaw - Citroen Rotherham
Hello Ann,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Evans Halshaw Customer Services
The Best!
As a woman I absolutely hated going to the garage on my own. However, coming to evans halshaw rotherham has complely made me feel at ease. Lisa in the service team is absolutely amazing.
Friendly, reliable and trustworthy.
November 6, 2023
Reply from Evans Halshaw - Citroen Rotherham
Hi Miss Walsh,
Thank you so much for taking the time to review your experience with us.
We are absolutely thrilled that you have rated us so highly!
Kindest regards,
Evans Halshaw Customer Services
This is the second time I have been…
This is the second time I have been sold a car by Laura and honestly she is great not pushy explains everything
Also did follow up with a courtesy call just to see that everything was ok would highly recommend her
November 6, 2023
Unprompted review
Reply from Evans Halshaw - Citroen Rotherham
Hi Maureen,
Thank you for taking the time to leave a positive rating.
It's great to hear such positive feedback and we will ensure that this is shared with Laura. We really appreciate your recommendation and hope to see you again!
Have a lovely day,
Evans Halshaw Customer Services
I picked up my used car yesterday from…
I picked up my used car yesterday from Evans Halshaw Citroen Rotherham branch (Sunday 29th October 2023), having pre booked my appointment. The salesman Max Armstrong pre-sent all of the relevant documentation / URL links during the previous week to speed up the process and to make me aware of the various options available for the car (purchase options, warranty offers, protection cover etc.). The transaction went smoothly, Max knowledgable and provided all answers to my questions and concerns. Drove the car away after a couple of hours and Max called me afterwards to ask how the car was driving. Excellent service and will use Evans Halshaw again.
October 29, 2023
Unprompted review
Reply from Evans Halshaw - Citroen Rotherham
Hi
Thanks for the review.
I am very pleased to hear that Max provided you with a 5* experience!
I will ensure your feedback is passed onto Max and the leadership team so they know what a great job they are doing!
Thank you again and enjoy your new vehicle!
Evans Halshaw Customer Services
Excellent service
Excellent service
Salesman Joe white was very efficient and helpful .We liked how he listened to what we wanted and helped make it happen.He was patient and understanding.. a nice honest guy who didn’t pressure us .
The service from them was very good and I now have a lovely new car .
October 30, 2023
Unprompted review
Reply from Evans Halshaw - Citroen Rotherham
Hi Viki,
Thank you for the great review!
We really appreciate you taking the time to feedback your experience with Joe.
We look forward to welcoming you back,
Evans Halshaw Customer Services
Pleasure to visit.
Staff always polite and give information,survey and job done while i wait.Car cleaned and valeted.All good.
October 18, 2023
Reply from Evans Halshaw - Citroen Rotherham
Hello James,
Thanks for the great rating!
We are always happy to help.
Evans Halshaw Customer Services
Everything went smoothly and on time.
October 17, 2023
Reply from Evans Halshaw - Citroen Rotherham
Hi Mike,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
Bought a car from these and paid for…
Bought a car from these and paid for some extras scotchgard and did a test when I got home with water on the seat it went straight through did not do what it should do took car back and the salesman said it had been don but it hadn't he said things happen they just like taking your money and not giving the goods you pay for they are just scam you out of your money
October 2, 2023
Unprompted review
Reply from Evans Halshaw - Citroen Rotherham
Hi Josephine,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com
Thank you,
Evans Halshaw Customer Services
Lisa on service desk always helpfull…
Lisa on service desk always helpfull and goes above and beyond to help and all the staff are really friendly
September 12, 2023
Reply from Evans Halshaw - Citroen Rotherham
Hi Zoe,
Thank you so much for reviewing your recent experience with Evans Halshaw.
It’s great to hear you’ve had a positive experience.
Take care,
Evans Halshaw Customer Services
Vehicle was ready when they said it…
Vehicle was ready when they said it would be. Van was valeted, which was a nice touch again, thank you!
September 22, 2023
Reply from Evans Halshaw - Citroen Rotherham
Hi Steve,
At Evans Halshaw we sincerely value your review.
Thanks for such a positive rating!
Take care,
Evans Halshaw Customer Services
Lovely staff and so friendly
Lovely staff and so friendly espically with my little boy who got speical needs, kept me updated about what was going on with car and when the parts where in and booked my car in straight away, thankyou to laura, lisa, john and all the boys in the garage for everything, forever greatful, would 1000% recommended going here for a car, amazing customer service, Thankyou again!
September 27, 2023
Unprompted review
Reply from Evans Halshaw - Citroen Rotherham
Hello Chloe,
We love receiving positive feedback and we appreciate your positive review of your recent visit to the Citroen dealership in Rotherham.
We hope you'll consider us again in the future with your automotive needs!
Evans Halshaw Customer Services
Citroën Service
I feel confident that Citroën at Evans Halshaw are efficient and trustworthy.
September 25, 2023
Reply from Evans Halshaw - Citroen Rotherham
Hi Eve,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Pleasant and considerate staff.
September 7, 2023
Reply from Evans Halshaw - Citroen Rotherham
Hi Jack,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
very friendly people service good
August 28, 2023
Reply from Evans Halshaw - Citroen Rotherham
Hi Ann,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
excellent service and quality…
excellent service and quality experience from Laura big thank you for your service
August 15, 2023
Unprompted review
Reply from Evans Halshaw - Citroen Rotherham
Hi,
Thank you for reviewing us!
Laura will really appreciate you taking the time to do this.
We hope you have a great day!
Evans Halshaw Customer Services
New car
Very helpful staff very nice environment
To do business in I’ve bought my last 4 card from here all my mot done here
August 25, 2023
Unprompted review
Reply from Evans Halshaw - Citroen Rotherham
Hi Jason,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Evans Halshaw Customer Services
Charged for non-existant oil change
Charged for oil change and then oil light came on 4 days later with dipstick below minimum level.
August 15, 2023
Reply from Evans Halshaw - Citroen Rotherham
Hi Simon,
We are so sorry to hear about this, we do appreciate this isn't what you expect and can assure you that this isn't the service we aim to provide.
Please email us at service.followup@pendragon.uk.com and we can assist with this further.
Thank you,
Evans Halshaw Customer Services
Adeeb was brilliant through the whole…
Adeeb was brilliant through the whole process of purchasing my car. Very friendly and helpful.
August 20, 2023
Unprompted review
Reply from Evans Halshaw - Citroen Rotherham
Hello,
A big thank you for leaving a 5* review for Adeeb.
Have a lovely day!
Evans Halshaw Customer Services
The service reception lady was…
The service reception lady was extremely helpful and kept me informed. Service Mot carried out very efficiently at a good price.
August 7, 2023
Reply from Evans Halshaw - Citroen Rotherham
Hi Graham,
Thank you for taking the time to leave us this positive review!
It’s lovely to see you had a great experience with us!
Evans Halshaw Customer Services
A garage I can trust
I have had very bad experiences before with a different citroen garage but the guys at evans halshaw, Rotherham have restored my faith in the brand. Friendly, helpful, and most importantly, trustworthy.
August 2, 2023
Reply from Evans Halshaw - Citroen Rotherham
Hi Rebecca,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Evans Halshaw Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.