Evans Halshaw - Citroen Rotherham Reviews 

370
TrustScore 5 out of 5

4.8

Riverside Way, Sheffield Road, S60 1DS Rotherham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great customer service, kept informed all the way with emails, automated status apps. Amenities excellent and quick turnaround. Very happy with the team, thanks for all you did.

Company replied

Rated 1 out of 5 stars

Rang twice yesterday about a Fiat Panda for sale on Autotrader. I initially wanted the delivery costs and the sales manager said he would check if the vehicle was still in stock. No call back. Rang ba... See more

Company replied

Rated 5 out of 5 stars

Steve was so helpful from the moment I called to enquire about the car to the moment I purchased it. He took time to explain all finance options and show me all of the rigorous checks the car had bee... See more

Company replied

Rated 5 out of 5 stars

I had a really positive experience purchasing my car online with Laura. Everything was handled smoothly through emails and Teams, and she made the whole process feel easy and stress‑free. Laura was fr... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Riverside Way, Sheffield Road, S60 1DS, Rotherham, United Kingdom

  • 01709 820555

4.8

Excellent

TrustScore 5 out of 5

370 reviews

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4.8

All reviews

(370)

5,667 reviews in the last 12 months

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Rated 5 out of 5 stars

Lisa makes the visit painless when…

Lisa makes the visit painless when paying for repairs

November 25, 2024
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi,

We're thrilled to hear you had a positive experience.

We appreciate your kind words about Lisa.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

A reliable efficient service

An efficient and helpful service carried out to a high standard

November 19, 2024
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Reply from Evans Halshaw - Citroen Rotherham

Hi Robert,

Thank you for your kind words.

We're delighted to hear that you were pleased with the service you received.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff

November 18, 2024
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Reply from Evans Halshaw - Citroen Rotherham

Hi Gail,

It is wonderful to receive such a positive review!

All the best!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent experience.

I purchased a Ford Puma yesterday and I just had to leave a review because I was so happy with the service I received. I was helped by Max and he was so chill and down to earth. He wasn't smarmy or creepy as some salesmen can be.
I'm autistic and have ADHD and I struggle with things like this. He was understanding and he explained everything in a way that I was able to take in so I felt comfortable and didn't feel out of my depth.

Hold onto him. He's a good salesman.

Thank you Max, get them to promote you!!

November 15, 2024
Unprompted review
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Reply from Evans Halshaw - Citroen Rotherham

Hello Jodi,

We're thrilled to hear about your positive experience with our team!

It's wonderful to know that you felt comfortable and understood throughout the process.

We're so glad you found Max to be helpful and approachable.

We appreciate your kind words and will be sure to pass them along.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Friendly helpful staff, very obliging and courteous.

Friendly helpful staff, the work was carried out in a professional manner, in a reasonable time scale. A courtesy car was provided, which was appreciated. My car was cleaned, which was unexpected but greatly appreciated.

November 1, 2024
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Reply from Evans Halshaw - Citroen Rotherham

Hi Peter,

Thank you for your kind words.

We are delighted to hear that you had a positive experience with our service.

We appreciate your feedback and are glad you found our staff friendly and the work carried out professionally.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

The Motability rep (don't think I am…

The Motability rep (don't think I am allowed to mention her by name on here) is fantastic. Very approachable, helpful and friendly and the atmosphere of the showroom is very welcoming, unlike the dealership at Mansfield we originally went to which comprised of young males in suits messing about and listening to rap music at inappropriate volumes.

We are so glad we found the Rotherham dealership and have always received first class, 5 star service here.

October 14, 2024
Unprompted review
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Reply from Evans Halshaw - Citroen Rotherham

Hi,

Thank you for your kind words about our team and the welcoming atmosphere at Citroen Rotherham.

We are delighted to hear that you had such a positive experience with us and that you found our Motability representative to be so helpful.

We appreciate your feedback and hope to see you again soon.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

I'll keep coming back

Friendly, helpful staff who always go out of their way to provide great reliable service.

October 24, 2024
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Joanne,

Thank you for your kind words.

We are delighted to hear that you had a positive experience.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Pleasant staff

Pleasant staff, good job done, nice coffee

October 10, 2024
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Reply from Evans Halshaw - Citroen Rotherham

Hello,

We always appreciate positive reviews!

Thank you, and happy motoring!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Garage did very well regarding service…

Garage did very well regarding service to myself and car. Collected from my home due to my inability following fracture and surgery. Car returned looking very smart. Thanks

October 7, 2024
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Reply from Evans Halshaw - Citroen Rotherham

Hi Alan,

Thank you for your kind words.

We are delighted to hear that you were happy with the service you received.

We strive to provide our customers with a helpful and convenient experience.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Citroen Rotherham

Great customer service as always

October 1, 2024
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Andrea,

Thank you for your kind words - we're glad to have been of service!

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service

Laura Hartley was brilliant. I've been using evans halshaw for a few years (Sheffield then Rotherham) to purchase my cars and Laura provided the best customer service i have experienced to date. She kept me fully informed all throughout the purchase and definitely went the extra mile. Would definitely recommend buying a vehicle through Laura.

September 9, 2024
Unprompted review
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Reply from Evans Halshaw - Citroen Rotherham

Hello Stephanie,

Thank you for your kind review.

We're so pleased to hear that you had a positive experience with Laura.

We will ensure that your feedback is shared with her, as she'll really appreciate it.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service good clear information…

Great service good clear information about the results of the service, really recommend this garage...for good service and good range of cars to buy.

September 7, 2024
Unprompted review
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Reply from Evans Halshaw - Citroen Rotherham

Hi Dean,

We work hard to provide a positive experience for our customers, we’re happy to hear we met your expectations.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Jo was excellent with mum and dad from…

Jo was excellent with mum and dad from start to finish he sorted all paperwork car trade in and handover very professional
Mum and dad were very pleased with there new Nissan 2022 even sent me a email to say everything was done with ease
Well recommend this dealership and Jo

September 7, 2024
Unprompted review
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Andy,

A huge thanks for taking the time to rate your recent experience with us.

Jo and the management team love to see such great feedback!

Have a nice day.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent fantastic amazing 👏

I have been ordering my car from the rotherham one only for the past 6 years! Even though from Sheffield, had a bad experience bad customer service and rudeness from the manager at sheffield but rotherham ones are amazing polite considerate and the manager personally comes to speak to you which is always a great thing to do knowing your being looked after , even when you book in for mot service to reception all are incrediblely professional polite and have gone out of there way in the past to help and assist with my queries many thanks to you all, keep it going! Your all stars so not keft it for individuals as your all part of a amazing team!

February 3, 2024
Unprompted review
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Shameen,

Thank you for your kind words and for highlighting the positive experience you've had with our Rotherham dealership.

We appreciate your loyalty and are glad to hear that you've consistently received excellent service.

We're committed to providing a positive experience for all our customers, and we'll share your feedback with our team.

Evans Halshaw Customer Services

Rated 1 out of 5 stars

Terrible service for £16,000

I seen the car online and made some enquiries I was told the car was in very good condition and they would send a personalised video of the car. The video arrived very quickly the salesman walked around the car he pointed out a scratch on the car and I was told it would be fixed before the sale of the car and there were no other marks or imperfections only a few age related small marks ie stone chips etc, and car was in very good condition. I was going to get the car delivered as I live 178 miles away from the branch so I payed £599 deposit and it was going to be £248 to get it delivered. I decided to travel down from Scotland to the branch and just drive the car home instead of getting it delivered, on arrival at the branch I walked around the car and noticed a few imperfections here and there but the biggest one was on the driver's side wing the paint was bubbling in two spots around an inch and a half each spot there was a dint in the driver's side door and the passenger side door had been sprayed at some point, as there was over spray on the inside door check. This had not been pointed out on the video. I pointed this out to the sales manager and was told that they would not be fixing these issues and there was no discount to be had on the car for me to get them fixed myself, he explained that the car was bought from a closed down dealer and there was no room for movement on the price and he was very sorry for me travelling all that way and not buying the car. I asked him what would have happened if I had taken delivery of this vehicle and wanted to return it as you get 14 days to do this and was told that I would have to return it at my own expense. I am so glad I changed my mind and travelled down to see this vehicle I won't be using Evans Halshaw, again as you don't expect to get this type of service from a so called trusted dealer.

August 8, 2024
Unprompted review
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Reply from Evans Halshaw - Citroen Rotherham

Hi Mr Gracie,

We understand your disappointment and frustration with the discrepancies between the online description and the actual condition of the vehicle.

We strive to provide accurate and transparent information about our vehicles, and we regret that this was not the case in your experience.

We value your feedback and will use it to improve our processes and ensure that our customers have a positive and trustworthy experience.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

very pleasant ,informative and helpful…

very pleasant ,informative and helpful experience every step of the way from Laura and all the team at the Rotherham branch.

July 10, 2024
Unprompted review
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Stephen,

Thank you for the great review and the feedback for Laura.

We really appreciate it and look forward to welcoming you back again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great as always

I always bring my car here for a service, the customer experience is fantastic and I cannot recommend then enough.

July 31, 2024
Unprompted review
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Reply from Evans Halshaw - Citroen Rotherham

Hi Ben,

Thank you for your kind words.

We're so glad you had a great experience.
Evans Halshaw Customer Services

Rated 4 out of 5 stars

Took my car in for an Air-Con recharge

Took my car in for an Air-Con recharge, really happy with the service I received. Would recommend 100%

June 6, 2024
Unprompted review
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Mr England,

Thank you for giving Citroen Rotherham such a great review!

It really means a lot to us.

Thanks again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Friendly helpful staff. 2024

Friendly helpful staff who are interested in myself and maintaining my car to a high standard at an affordable price.

June 24, 2024
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Reply from Evans Halshaw - Citroen Rotherham

Hi,

We love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Service & Aircon issue

Recently been into Citroen Rotherham for my service and needed my air con re gas.
What fabulous service I was offered on arrival by Lisa. I was offered a courtesy car, luckily I did not need as I was with my husband, but very much appreciated.
My car was in for a few hours and I got the phone call throughout the day to say they had finished. When I arrived, it had been fully cleaned inside and outside! It was immaculate.. what a lovely addition.
I would recommend to anyone and everyone. Thank you all so much!

June 12, 2024
Unprompted review
Evans Halshaw - Citroen Rotherham logo

Reply from Evans Halshaw - Citroen Rotherham

Hi Abbie,

Thank you so much for your kind words!

We are so happy to hear that Lisa was able to provide you with excellent service.

We strive to ensure that all of our customers receive the best possible service.

Thank you again for your positive review!
Evans Halshaw Customer Services

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