Evans Halshaw - Ford Blackpool Reviews 

425
TrustScore 4.5 out of 5

4.5

Vicarage Lane, Wellbeck Avenue, FY4 4ES Blackpool, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I am so pleased with my recent purchase and the outstanding service I received. Anthony and Otis were incredibly helpful throughout the entire process. Their dedication and expertise made my experi... See more

Company replied

Rated 5 out of 5 stars

Bought a used Mondeo from Evans Halshaw Blackpool. James who helped me with the sale was excellent, very informative, approachable and knowledgeable about the car and my queries. The service I receive... See more

Company replied

Rated 5 out of 5 stars

Excellent service from the team at Blackpool today, took my Audi for a suspected oil leak from oil filter or sump plug. Oil filter had a pin hole in it, new one fitted, all good ( free of charge, guar... See more

Company replied

Rated 2 out of 5 stars

I was told that my vehicle was being worked on but could tell from the tracker it was parked on the side road. No paperwork upon completion. It took 2 1/2 days for a software update. Poor communicati... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Vicarage Lane, Wellbeck Avenue, FY4 4ES, Blackpool, England, United Kingdom

  • 01253 699000

4.5

Excellent

TrustScore 4.5 out of 5

425 reviews

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4.5

All reviews

(425)

5,550 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We arrived here to look around at…

We arrived here to look around at updating our old Focus. One of the salesmen asked if we were ok and we said we were interested in a Puma. He showed us 2 and we settled on a 2 year old ST Line in blue. Anthony Lowe (the salesman) was so helpful, explaining everything in detail. We picked it up yesterday (2 days after our test drive) and are over the moon. Well done Anthony you are a really great guy!! Could not recommend highly enough!!

January 11, 2024
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hello Daniel,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Anthony.

We hope to be of service to you again!
Evans Halshaw Customer Services

Rated 4 out of 5 stars

Tyre Service

I was looked after very well by Katie today who kept me informed throughout my visit. Katie was so helpful and friendly, and it was so nice dealing with a female as car dealerships can be quite intimidating. I would have given 5 stars on account of this experience but i have given 4 on account of the length of time my car was in the workshop getting the 2 new tyres fitted (2 hours).

January 5, 2024
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Ann-Marie,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction by Katie.

Enjoy your day!
Evans Halshaw Customer Services

Rated 4 out of 5 stars

Efficient and fairly priced

Efficient and fairly priced. Took a bit longer than anticipated as I waited for the car.

January 4, 2024
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Julie,

We appreciate all feedback so I will ensure that this is passed over to the relevant leadership team so they can take this on board.

We hope to see you again in the future.
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Stay away.

Stay away from these habitual liars.
Nil customer service, they never answer their phone and treat you like a fool. After the fact they act like they care, but they do not. My advice is to go elsewhere if possible.

August 10, 2023
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Robert,

Thank you for your review.

We're disappointed to hear that you do feel this way. It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.

I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service

I went into Evans Halshaw in a bit of a panic as my lease car had come up with a fault the day before (Sunday) telling me to urgently take it to a dealership as the fault was making it gradually lose power. I was fortunate enough to be greeted by Katie who went out of her way to ensure that my car was looked at urgently. Everyone I came into contact with was helpful and polite but Katie in particular was a real asset, she talked me through the printout after my car had been connected to the diagnostic machine and explained what needed doing. Thanks so much Katie and Evans Halshaw.

December 18, 2023
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hello Lindsay,

A huge thanks for taking the time to rate your recent experience with us.

Katie and the management team love to see such great feedback!

Have a nice day.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

I have bought both my cars from EH…

I have bought both my cars from EH Blackpool and had them serviced and MOT'd there every year. I am happy with the customer service and had no issues with any of the work I've had done on either car over the years.

December 7, 2023
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Mark,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your visit!

We hope to be of service to you again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Easy to book services

Easy to book services, confirmation by text.

December 12, 2023
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi David,

Thank you so much for leaving us this great review.

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Lovely lady

Katie a new member of the team i believe made me feel so comfortable like I was chatting to a friend. Katie was actually so informative I was so impressed she knew so much all ready. Lovely to speak to a lady too as I didn't feel so stupid asking my questions. Great addition to your team. Thank you to Katie for brightening my day which had begun not so good.

December 4, 2023
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hello Miss Chaytor,

Thank you so much for reviewing your recent experience with Katie at Evans Halshaw Ford in Blackpool.

It’s great to hear you’ve had a positive experience.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Anthony lowe Blackpool …

Been dealing with Anthony Lowe at Ford Blackpool for over 20 years now and the service we get is above and beyond, excellent all the time can’t fault the dealership nor Anthony 👍🏻
Excellent Excellent Excellent that’s all I can say

November 22, 2023
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hello Neil,

Thank you for leaving us this review.

We strive for 100% satisfaction, so it’s great to see you had such a positive experience with Anthony at the Ford dealership in Blackpool.

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Outstanding

Outstanding service from the team as always.

November 3, 2023
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi,

Thanks for the great rating!

We are always happy to help.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

I just sold my car to this dealership…

I just sold my car to this dealership and dealt with Mark. He was so friendly, professional and efficient. He gave me a great price for my car. Happy customer 😊

November 11, 2023
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Gemma,

Thank you very much for leaving a 5* review.

Mark will really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Rated 4 out of 5 stars

Helpful Ford Sales person.

Car Sales person helpful and knowledgeable .

November 1, 2023
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Shelagh,

Thank you for the positive review!

I will be sure to share it with the team here at Ford Blackpool.

Take care!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent

Excellent service, good car at decent price.

November 6, 2023
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Cay,

Thank you for reviewing us!

We appreciate you taking the time to do this and hope you have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Just part exchanged my vehicle and…

Just part exchanged my vehicle and received the best possible customer service. The salesman that I had the pleasure of speaking to was called Otis, he was very welcoming and patient. Highly recommended for anybody looking for a new car. Thanks for all your help Otis :)

November 4, 2023
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Jordan,

Thank you for the great review!

We really appreciate you taking the time to feedback your experience with Otis.

We look forward to welcoming you back.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service

October 21, 2023
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Rob,

Thank you for taking the time to review us.

You have really made our day!
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Coco the Clowns

Spoke to two people in sales. Coco the Clown and Audrigde Prior. I have never known a place like it. They think a 2022 Focus Vignale is worth more than a 2023 Focus ST Line Vignale with the same mileage etc.
a bunch of numpties who don’t follow their own price matching policies. So am thinking one to refer to the Ombudsmen for false advertising!
Oh and in addition to this, the photos of the car in question, looks all super shiny and lovely, that’s because it’s the photos after delivery from new, showing 5 miles only!! They conveniently forget to say “photos of the car are from when it came in to stock, a year and 8,000 miles ago”. Bunch of con artists.

October 25, 2023
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi,

Thank you for your review.

We're very sorry to hear that you haven't had a positive experience. We appreciate your disappointment with this and it isn't the level of customer service that we aim to provide.

I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

They have been excellent from start to…

They have been excellent from start to finish even contacted ford on my behalf.

October 13, 2023
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Tony,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Evans Halshaw Customer Services

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