Evans Halshaw - Ford Blackpool Reviews 

425
TrustScore 4.5 out of 5

4.5

Vicarage Lane, Wellbeck Avenue, FY4 4ES Blackpool, England, GB


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Rated 5 out of 5 stars

I am so pleased with my recent purchase and the outstanding service I received. Anthony and Otis were incredibly helpful throughout the entire process. Their dedication and expertise made my experi... See more

Rated 5 out of 5 stars

Bought a used Mondeo from Evans Halshaw Blackpool. James who helped me with the sale was excellent, very informative, approachable and knowledgeable about the car and my queries. The service I receive... See more

Company replied

Rated 5 out of 5 stars

Excellent service from the team at Blackpool today, took my Audi for a suspected oil leak from oil filter or sump plug. Oil filter had a pin hole in it, new one fitted, all good ( free of charge, guar... See more

Company replied

Rated 2 out of 5 stars

I was told that my vehicle was being worked on but could tell from the tracker it was parked on the side road. No paperwork upon completion. It took 2 1/2 days for a software update. Poor communicati... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Vicarage Lane, Wellbeck Avenue, FY4 4ES, Blackpool, England, United Kingdom

  • 01253 699000

4.5

Excellent

TrustScore 4.5 out of 5

425 reviews

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4.5

All reviews

(425)

5,512 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful

Helpful staff kept me informed what was happening with my vehicle

June 18, 2024
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Alex,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Unrivalled customer care

The customer service and care provided at Evans Halshaw Blackpool is incredible. I’ve bought several cars from here over the past twenty years, all of excellent quality and competitive price, but the servicing side is what makes it super special. They go out of their way to not only fix any issues, but take the time to help you better understand how everything works. A special thank you to Jamie (Dealer Principal) for literally being on the end of an email for us, and John in the service team whose customer service is simply superb.

June 14, 2024
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hello Aly,

Thank you for your feedback.

We pride ourselves on treating our customers with respect and demonstrating professionalism at all times.

We will ensure that Jamie and John receives the recognition they deserve and forward this to the management team for you.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Evans halshaw ford blackpool

Otis the sales exec made our experience great . Great product knowledge, very polite & professional & not pushy in any way .The car was ready for us to view & not trapped in a corner & the delivery service was an added bonus & overall , love the new car .

May 24, 2024
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hello Glynn,

Thank you for taking the time to leave us this fantastic review!

We strive to provide excellent customer service at Ford Blackpool.

Thanks again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

They support you both sales and…

They support you both sales and aftersales

May 21, 2024
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Olusola,

We love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Another Great Job from Evans Halshaw

Once again excellent service from the team. Great Job! Well Done.

May 20, 2024
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Reply from Evans Halshaw - Ford Blackpool

Hi Mr Williams,

Thank you for your kind words - we're glad to have been of service!

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Car went in for an accident paint job

Car went in for an accident paint job. Very satisfied. Got car back same day. Very pleased.

May 2, 2024
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Reply from Evans Halshaw - Ford Blackpool

Hello Patricia,

Thank you very much for leaving a review!

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent Customer Service - Highly Recommended

Purchased a used Ford Fiesta a few days ago from EH Blackpool. I have previously had three Ford Fiestas from EH but hadn't used the Blackpool dealership before. Dealt with Paul Devere who was most helpful from the moment I stepped inside the showroom. The car I was interested in I had found advertised on EHs website, following a walk round of the car I asked if I could have a test drive and was told yes, take as long as you need - very appreciated! The car itself was superb and being offered a good deal on my existing car it made sense to do the deal there and then. Collected my new car a couple of days later - polished, valeted, serviced and looking as good as new. Everything Paul said they would do and have ready was done for when I collected. My experience of using EH Blackpool was excellent - I would happily use again and recommend to others.

April 29, 2024
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Mark,

Thank you so much for your kind words!

We are so happy to hear that Paul was able to provide you with excellent service.

We strive to ensure that all of our customers receive the best possible service.

Thank you again for your positive review!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service

I bought a car today from Evans Halshaw Blackpool. Was looked after by a lovely guy called James.
James was very helpful in supporting me to choose a car and secure finance, very chatty and even made me coffee.
Definitely recommend these guys 100%.

May 1, 2024
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Pauline,

Thank you for taking the time to leave us this fantastic review!

James strives to provide excellent customer service at Ford Blackpool.

Thanks again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Really friendly

Really friendly, and very helpful staff.

April 26, 2024
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi,

We always appreciate positive reviews!

Thank you, and happy motoring!
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Wish I Had Never Used This Garage

There doesn’t seem to be much communication between the Service Desk and the Mechanics. Unnecessary work done to my car, apparently based on a health check that I hadn’t asked for, I just asked them to fix a problem. I found out later the cost of this work is actually worth more than the value of my car. They never fixed the actual problem which they tell me the problem didn’t exist ( which it did and still does). and now tell me that they didn’t know the value of my car , that’s not their job to know ! This is obviously untrue as I was told later on that one of the mechanics had made this comment but this was never relayed to me. No reputable garage should charge you more than your car is worth . So I am now stuck with a car that has no value to me and it still has the problem with the brakes. Evans Halshaw don’t seem to be interested in my complaint, I am beyond Disappointed and will take this further

March 7, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Blackpool

Hi Vickie,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very helpful and efficient

Staff is helpful and efficient. They can service my car without booking. It makes me save time.

April 24, 2024
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Siu,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent Customer Service

From the moment I walked in look for a car, the team especially Anthony and Jamie were very helpful and supportive. Took time to explain everything, listened to what I wanted and budget I had and found me the perfect car.

April 22, 2024
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Mark,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Anthony and Jamie.

We hope to be of service to you again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Staff are amazing

Staff couldn't do enough. Great service. Highly recommend

April 11, 2024
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi William,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Simple to book on line

Simple to book on line, confirmed quickly and carried out professionally.

April 20, 2024
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi John,

We’re happy to hear you had such a positive experience with our Ford dealership in Blackpool.

Regards,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Exceptional service from the moment we…

Exceptional service from the moment we arrived.
Welcomed by Anthony who was friendly, honest, genuine and thorough. Thank you for a smooth car sale

April 13, 2024
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hi Emma,

Thank you for taking the time to share your fantastic feedback!

We're so pleased it you’ve had a positive experience and the service provided by Anthony was of the high standard we always strive for.

Warm regards,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service

Excellent service. Staff are always friendly and happy to help. I have been a customer here for years and am always happy with the service they provide.

March 19, 2024
Unprompted review
Evans Halshaw - Ford Blackpool logo

Reply from Evans Halshaw - Ford Blackpool

Hello Cheryl,

We work hard to provide a positive experience for our customers, we’re happy to hear we met your expectations.

Evans Halshaw Customer Services

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