This was my first time buying a new car and Daniel (Lovasi) was fantastic from the initial chat to collecting the keys. Daniel was patient and answered any and all my questions (no matter how daft th... See more
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Daniel and Ben, from meeting Daniel at Wigan and being introduced to the cars and Ben hosting the test drive, both very knowledgeable, polite, professional and no annoying sales patter! Just honest... See more
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We were very impressed by their car salesman Steven Davies who guided us expertly around their used car stock held at Chorley. We were delighted to purchase a Ford Kuga at a reasonable price consid... See more
Company replied
If i could i give 0 star .they are bunch of cowboys selling faulty car to ppl .i have. bought a car of Chorley 19k with in week engine light came on I had to call numerous time to get this sorted fin... See more
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Bolton Street, PR7 3AL, Chorley, United Kingdom
- 01257 266221
4.8
Excellent
552 reviews
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Great price and service
Salesman Ben was so helpful and made everything so easy and straightforward. Car was a good price too.
November 30, 2024
Reply from Evans Halshaw - Ford Chorley
Hi Andrew,
Thank you for your kind words about Ben.
We're thrilled to hear you had a positive experience and appreciate your feedback.
Evans Halshaw Customer Services
Very professional and straight forward.
November 29, 2024
Reply from Evans Halshaw - Ford Chorley
Hi Mr Ade,
We appreciate your kind words.
We strive to provide clear and efficient service.
Evans Halshaw Customer Services
WARNING do not buy from the COWBOY dealership
WARNING!!!! WARNING!!!!!! WARNING!!!!……We bought a vehicle off Evan halshaw in Chorley within a week the engine warning light came on, we contacted them numerous times they booked us into the nearest Evan halshaw and they couldn’t fix it then after my husband had to call numerous times again to get it booked in at the nearest vw they finally got it booked in but for a week later dropped car off this morning Evan halshaw never got back to me and they tried to contact the Evan halshaw in Chorley but they never picked up I had to ring them to find out what the problem was with the vehicle but they couldn’t tell me until they replied them after ringing a few time and getting through to them I said to them why am I chasing you to fix the vehicle that I purchased off you. Very poor communication and now have to wait longer until the car is fixed do not buy from this cowboy dealership they sell faulty cars to the people and are not bothered to even try and fix it.
November 27, 2024
Unprompted review
Reply from Evans Halshaw - Ford Chorley
Hi Abigail,
Thank you for getting in touch.
We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.
If there is anything we can help with, please email service.followup@evanshalshaw.com
Kind Regards,
Evans Halshaw Customer Services
Stay far away from this dealership
If i could i give 0 star .they are bunch of cowboys selling faulty car to ppl .i have. bought a car of Chorley 19k with in week engine light came on I had to call numerous time to get this sorted finally after days of calling they book me in local VW dealership then they haven’t even approved the cost of diagnostic I had to call them still waiting for them to approve just waiting for the outcome I m going to contact FCA .be aware guys don’t waste your money to buy car from this cowboy dealershiptheir customer service doesn’t exist.
November 15, 2024
Unprompted review
Reply from Evans Halshaw - Ford Chorley
Hi Del,
We understand your frustration and apologise for the inconvenience you've experienced.
We strive to provide a positive car buying experience for all our customers, and it's disappointing to hear that your experience has fallen short of your expectations.
We're committed to addressing your concerns, please email service.followup@evanshalshaw.com
Evans Halshaw Customer Services
Good service
November 14, 2024
Reply from Evans Halshaw - Ford Chorley
Hi James,
Thank you so much for leaving us this great review.
Have a lovely day!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Chorley
Hi Peter,
Thank you for your kind words!
We are happy to hear you had a positive experience.
Evans Halshaw Customer Services
A great buying experience
Really helpful and pleasant sales people who were not pushy, and who tried hard to find the right vehicle for me. From previous experience I find their after sales service excellent. Highly recommended.
November 10, 2024
Reply from Evans Halshaw - Ford Chorley
Hi Patricia,
Thank you for your review.
We're very happy to hear that you had a 5* experience!
We appreciate your positive feedback and recommendation and we hope to see you again in the future!
Have a great day,
Evans Halshaw Customer Services
Customer care excellent, diagnostic testing unsatisfactory.
The customer care was excellent as always. However, some diagnostic testing could have been more thorough and an unnecessary part replacement avoided.
November 7, 2024
Reply from Evans Halshaw - Ford Chorley
Hi Keith,
We appreciate your feedback and are glad to hear you had a positive experience.
We understand your concern about the diagnostic testing and part replacement.
We strive to provide the best possible service and will take your feedback into consideration as we continue to improve our processes.
Evans Halshaw Customer Services
The staff were really helpful.
The staff were really helpful.
The health check video was helpful and the whole process was straight forward.
Only downside was a mix up in parts leading to a delay but not sure whether that was the fault of the dealer or not.
October 30, 2024
Reply from Evans Halshaw - Ford Chorley
Hi,
We appreciate your kind words about our staff and the health check video.
We're glad you found the process straightforward. We understand the frustration of a parts mix-up and apologise for any inconvenience it caused.
We'll investigate this further to ensure a smoother experience for future customers.
Evans Halshaw Customer Services
Very good all round
Welcoming in reception and prompt with the work. Charlotte in the reception is a star and the service and MOT work was efficiently and carefully carried out by Lee the technician.
October 24, 2024
Reply from Evans Halshaw - Ford Chorley
Hi,
Thank you for your kind words!
We're delighted to hear you had a positive experience.
We appreciate your feedback and are glad you were happy with the service you received from Charlotte and Lee.
Evans Halshaw Customer Services
Polite and professional staff
Polite and professional staff. My car was fixed on time and under the estimated price for the repairs
October 23, 2024
Reply from Evans Halshaw - Ford Chorley
Hi Kevin,
Thank you for your kind words.
We're so glad to hear that you were pleased with our staff and the repairs.
Evans Halshaw Customer Services
Just very helpful and efficient as…
Just very helpful and efficient as usual.
They completed the work on my vehicle ahead of schedule.
October 21, 2024
Reply from Evans Halshaw - Ford Chorley
Hi Robert,
We appreciate your kind words and are glad to hear you were happy with the service.
We strive to provide efficient and timely service for all our customers.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Chorley
Hi Sean,
Thank you for such a positive review.
Have a wonderful day!
Evans Halshaw Customer Services
Welcoming and helpful
They were welcoming and willing to help with the finance on the other car I had and managed to get me a new car with everything that I wanted
October 10, 2024
Reply from Evans Halshaw - Ford Chorley
Hi,
We appreciate your kind words and are glad you had a positive experience.
We strive to provide exceptional customer service and are happy to hear that our team was able to assist you in finding the perfect car.
Evans Halshaw Customer Services
Had a very positive experience with Chloe at Evans Halshaw…
Had a very positive experience with Evans Halshaw, Chorley. In particular the time and attention give by the sales exec, Chloe. The sales experience was calm and informative
October 9, 2024
Unprompted review
Reply from Evans Halshaw - Ford Chorley
Hi Phil,
We're so pleased to hear about your positive experience with Chloe.
We're proud of the dedication our sales team brings to each customer interaction.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Chorley
Hi Stephen,
Thank you so much for leaving us this great review.
Have a lovely day!
Evans Halshaw Customer Services
Highly recommended dealership
All the team were fantastic. Rob and the team kept me updated throughout the whole purchasing process and couldn’t do enough for me, they went above and beyond. I’d highly recommend.
September 25, 2024
Reply from Evans Halshaw - Ford Chorley
Hi Jonathon,
We're so glad to hear you had a positive experience with Rob.
We appreciate your kind words about our team and their dedication to providing excellent customer service.
Evans Halshaw Customer Services
My car was xollected and brought back…
My car was xollected and brought back cleaned and washed.
October 1, 2024
Reply from Evans Halshaw - Ford Chorley
Hi Julie,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Evans Halshaw Customer Services
Prompt response to request for oil…
Prompt response to request for oil change and health check i.e. booked in for following day.
September 28, 2024
Reply from Evans Halshaw - Ford Chorley
Hi Alan,
We appreciate you taking the time to share your experience.
We're glad to hear that you were able to schedule your oil change and health check quickly.
Evans Halshaw Customer Services
The communication is shocking
The communication is shocking! They had our car for 14 weeks and left us with no replacement car when we needed one! In 12 weeks we had 2 phone calls off them to update us and that was it the rest of the time we had to chas them for an update because we could go 2 weeks without hearing anything! The only way we got regular communication and an answer to what was actually wrong with our car is a massive complaint going to the big boss’s about 7 weeks in I asked for a boss to call me back and I waited 2 months before a manager rang me!
June 24, 2024
Reply from Evans Halshaw - Ford Chorley
Hi Samantha,
We understand your frustration with the communication you received during your recent repair.
We sincerely apologise for the inconvenience and lack of updates you experienced.
We strive to provide excellent customer service and are disappointed to hear that your experience fell short of our standards.
We will use your feedback to improve our communication processes and ensure that customers are kept informed throughout the repair process.
Evans Halshaw Customer Services
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