Evans Halshaw - Ford Chorley Reviews 

552
TrustScore 5 out of 5

4.8

Bolton Street, PR7 3AL Chorley, GB


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See what reviewers are saying

Rated 5 out of 5 stars

This was my first time buying a new car and Daniel (Lovasi) was fantastic from the initial chat to collecting the keys. Daniel was patient and answered any and all my questions (no matter how daft th... See more

Company replied

Rated 5 out of 5 stars

Daniel and Ben, from meeting Daniel at Wigan and being introduced to the cars and Ben hosting the test drive, both very knowledgeable, polite, professional and no annoying sales patter! Just honest... See more

Company replied

Rated 5 out of 5 stars

We were very impressed by their car salesman Steven Davies who guided us expertly around their used car stock held at Chorley. We were delighted to purchase a Ford Kuga at a reasonable price consid... See more

Company replied

Rated 1 out of 5 stars

If i could i give 0 star .they are bunch of cowboys selling faulty car to ppl .i have. bought a car of Chorley 19k with in week engine light came on I had to call numerous time to get this sorted fin... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

4.8

Excellent

TrustScore 5 out of 5

552 reviews

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4.8

All reviews

(552)

5,751 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly sales team

Friendly sales team , helpful and good communication throughout the sales process, highly recommend

January 3, 2025
Evans Halshaw - Ford Chorley logo

Reply from Evans Halshaw - Ford Chorley

Hi Gary,

We're thrilled to hear you had a positive experience with our sales team.

We strive to provide excellent customer service and appreciate your recommendation.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service

Great service from Tesh at Evans Halshaw Chorley.
Highly recommended.

March 10, 2025
Unprompted review
Evans Halshaw - Ford Chorley logo

Reply from Evans Halshaw - Ford Chorley

Hi Graham,

Thank you for your kind words.

We are delighted to hear that you were happy with the service you received from Carl and Tesh.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Honesty attention to your requirements…

Honesty attention to your requirements and always responding promptly with any questions

February 28, 2025
Evans Halshaw - Ford Chorley logo

Reply from Evans Halshaw - Ford Chorley

Hi Mike,

We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service from Hitesh

March 8, 2025
Unprompted review
Evans Halshaw - Ford Chorley logo

Reply from Evans Halshaw - Ford Chorley

Hi Richard,

Thank you for giving Hitesh such a great review!

It really means a lot to us.

Thanks again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

I have a service plan with Evans…

I have a service plan with Evans Halshaw and my car had a service and MOT done this week. Charlotte, service desk/customer care, was really helpful. Thank you

March 3, 2025
Unprompted review
Evans Halshaw - Ford Chorley logo

Reply from Evans Halshaw - Ford Chorley

Hi Denise,

Thank you for your kind review.

We're delighted to hear you had a positive experience and that Charlotte was so helpful.

We will ensure your feedback is shared with her.
Evans Halshaw Customer Services

Rated 3 out of 5 stars

Service

No explanation given as to why certain things done or highlighted

March 5, 2025
Evans Halshaw - Ford Chorley logo

Reply from Evans Halshaw - Ford Chorley

Hi Steve,

Thank you for taking the time to review.

I’m sorry that you haven’t been fully satisfied with your visit. I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.

If there is anything we can help with, please email service.followup@evanshalshaw.com

Kind Regards,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

My car was pickup from the door and…

My car was pickup from the door and returned at the times agreed too and payment done on line many thanks

February 28, 2025
Evans Halshaw - Ford Chorley logo

Reply from Evans Halshaw - Ford Chorley

Hi Sarah

We are delighted to hear that your experience was seamless and met your expectations.

We appreciate your business and look forward to serving you again in the future.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service as always

Great service as always

February 24, 2025
Evans Halshaw - Ford Chorley logo

Reply from Evans Halshaw - Ford Chorley

Hi Sharon,

Thank you for your kind words and five-star rating!

We appreciate your continued support.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Kept up to date with all aspects of…

Kept up to date with all aspects of work carried out.

February 24, 2025
Evans Halshaw - Ford Chorley logo

Reply from Evans Halshaw - Ford Chorley

Hi Karl,

We appreciate you taking the time to leave this positive review.
Evans Halshaw Customer Services

Rated 4 out of 5 stars

The car service was carried out fine

The car service was carried out fine. However, was quoted £160 for 1 hours labour to unblock a windscreen washer pump which is very expensive.

February 19, 2025
Evans Halshaw - Ford Chorley logo

Reply from Evans Halshaw - Ford Chorley

Hi Chris,

We appreciate your feedback and understand your concern about the cost of the service.

We strive to provide competitive pricing and will review our labor rates to ensure they are fair.

Evans Halshaw Customer Services

Rated 1 out of 5 stars

Maybe look after customers who travel …

Maybe look after customers who travel the distance I have be looked after my experiences with faults issues etc.

February 15, 2025
Evans Halshaw - Ford Chorley logo

Reply from Evans Halshaw - Ford Chorley

Hi Michael,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service provided for my MOT

Excellent service provided for my MOT, interim service and brake replavement. I was kept involved every at stage either via text or video.
The car was washed and hoovered prior to me picking it up.
Thank you Chorley Ford

February 19, 2025
Evans Halshaw - Ford Chorley logo

Reply from Evans Halshaw - Ford Chorley

Hi Mrs Bebbington,

We're delighted to hear about your positive experience with our service.

We strive to keep our customers informed and involved throughout the process, and it's great to know that our efforts were appreciated.

We're also pleased that you were happy with the additional touches like the car wash and hoover.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

The staff are helpful and the service…

The staff are helpful and the service second to non.

February 18, 2025
Evans Halshaw - Ford Chorley logo

Reply from Evans Halshaw - Ford Chorley

Hi Gill,

We are delighted to hear that you had a positive experience with our staff and service.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Seevice

Excellent service

February 6, 2025
Evans Halshaw - Ford Chorley logo

Reply from Evans Halshaw - Ford Chorley

Hi,

Thank you very much for leaving a review!

Have a nice day!
Evans Halshaw Customer Services

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