I contacted Evans Halshaw, Bedford, as I had a complex problem with a Transit. I spoke to Lauren on the service desk and she couldn't have been more helpful. She was polite, knowledgeable, patient... See more
Company replied
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Paid £99 to reserve a van which was at a good price and said it will take 2 weeks to get ready. 2 weeks later they put the price up by nearly 4K and said they’d refund me the £99. 3 weeks later I stil... See more
Company replied
Curtious staff. Service and M.O.T done on time. Always taske my car there for servicing.
Company replied
What an amazing service, once more :0
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Pioneer Park, 200 Ampthill Road, MK42 9BW, Bedford, United Kingdom
- 0333 202 8907
3.9
Great
7 reviews
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Great customer service and a prompt and…
Great customer service and a prompt and professional experience.
May 14, 2026
Unprompted review
Reply from Evans Halshaw - Ford Transit Centre Bedford
Hello Steve,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
Curtious staff
Curtious staff. Service and M.O.T done on time. Always taske my car there for servicing.
September 11, 2025
Unprompted review
Reply from Evans Halshaw - Ford Transit Centre Bedford
Hi Philip,
Thank you for your kind words - we're glad to have been of service!
Take care,
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Transit Centre Bedford
Hi,
We are happy to hear that you are pleased with our service.
Evans Halshaw Customer Services
Taken my money
Paid £99 to reserve a van which was at a good price and said it will take 2 weeks to get ready. 2 weeks later they put the price up by nearly 4K and said they’d refund me the £99. 3 weeks later I still can’t get my money back. Sent numerous emails, can’t get anyone with any authority to speak to me on the phone, just get passed back and forth. Tried their accounts department who pass you on to someone else who doesn’t answer the phone or they put the phone down on you. DONT WASTE YOUR TIME WITH THIS COMPANY
May 1, 2025
Unprompted review
Reply from Evans Halshaw - Ford Transit Centre Bedford
Hi Chris,
Thank you for your review.
We're sorry to see that you had a negative experience with us.
We pride ourselves on working hard to deliver the best possible customer service and would really like to assist with your outstanding issues.
Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.
Thanks,
Evans Halshaw Customer Services
Excellent customer service
I contacted Evans Halshaw, Bedford, as I had a complex problem with a Transit. I spoke to Lauren on the service desk and she couldn't have been more helpful. She was polite, knowledgeable, patient and spent a not inconsiderable amount of time explaining things to me so that I understood. She then took the time to speak to the mechanics and followed our conversation up with an email detailing the likely costs. Whilst it is unlikely that I will take the vehicle there as it is probably beyond economical repair, under different circumstances I wouldn't have hesitated. Lauren gave me the utmost confidence in the business. She was first class.
September 13, 2024
Unprompted review
Reply from Evans Halshaw - Ford Transit Centre Bedford
Hi,
We appreciate you taking the time to share your positive experience.
It's wonderful to hear about the exceptional service you received from Lauren.
Her dedication to providing clear explanations and her willingness to go the extra mile are commendable.
We are proud to have such dedicated team members who strive to make a positive impact on our customers.
Evans Halshaw Customer Services
I recently brought a car from Ford…
I recently brought a car from Ford Bedford and after a couple of weeks o realised it wasnt suitable for my children. I contacted Nathan and he helped me swap it for my new car. I absolutely love it! Im so happy! Nathan was so helpful and his customer service was outstanding! My boys loved being in there looking at all the cars and Nathan sat and spoke to them and answered all their questions. I cant rate ford enough! I am so so happy in my new car and Nathan did all the paperwork for me including the tax etc. Thank you so much! The car is amazing! We love it!!
February 12, 2022
Unprompted review
Reply from Evans Halshaw - Ford Transit Centre Bedford
Hi,
Thank you for taking the time to post this review.
Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the Ford dealership in Bedford.
Have a nice day!
Evans Halshaw Customer Services
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