Always fantastic service from Sharon at Evans Halshaw Walsall. Always friendly and polite and keeps you well informed through ever step, whether it's a service, MOT, or any other repair
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See what reviewers are saying
Had a great experience with Evans Halshaw , brought a Peugeot 3008 , sales person was Theo gayle, he was brilliant and talked through everything thoroughly , would recommend to anyone looking to get a... See more
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If you value your sanity, your time, and your money, DO NOT buy a car from this place. Buying a vehicle from them has been the single worst customer experience of my life.Almost immediately after dri... See more
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Evans Halshaw carried out MOT and service. As always service advisors are friendly and helpful. First class service from knowledgeable technicians. Service plan is good value and takes away the stres... See more
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Pleck Road, WS2 9EX, Walsall, United Kingdom
- 01922 748200
3.6
Average
606 reviews
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Sharon was great from start to finish!
Sharon was great from start to finish!
From the initial point of taking the car to the end service.
Very happy and looking forward to bringing the car to this dealer going forward.
Thank you!
October 25, 2024
Reply from Evans Halshaw - Ford Walsall
Hi Jay,
Thank you for your kind words about Sharon and your positive review.
We are delighted to hear that you had a great experience and appreciate your recommendation.
We look forward to serving you again in the future.
Evans Halshaw Customer Services
Best dealership around
Callum helped me find my perfect car, Top customer service, extremely knowledgeable and took the worry out of the process. I have already recommended friends and family. Thank you so much for an amazing experience!
October 18, 2024
Unprompted review
Reply from Evans Halshaw - Ford Walsall
Hi Lauren,
Thank you for your kind words and 5-star rating!
We are thrilled to hear you had a positive experience and appreciate your recommendation.
We are proud of our team and glad you found the process stress-free.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Walsall
Hi Kieran,
Thank you for your positive review.
Have a great day!
Evans Halshaw Customer Services
So this is the start of my review
So this is the start of my review . I purchased a car from
Evans hallshaw wallsall a week ago. I was told it would be transported to me by 12 o’clock today 21/10/2024 . The time is now 3.15 and still no car . I asked for it to be transported not driven . Which it has not been the driver told me he is driving it. An I should expect him around 5 pm . Which by this tile I should be in work. So it means a day off work . And a dirty car which can not be inspected properly. I shall update this review once car eventually arrives . So far not a happy buyer and for this reason no recommendation from me . Car arrived by nice driver . Car is nice and pleased with it. Please sort out your customer service as this could have Been 5 star if you had not disappointed me with times etc . Sales teams should learn to be honest with customers. This would stop any frustration . Customer service should reply with a honest reply and an offer of some sort of compensation. Not the same reply to every customer. 5 hour tile differences are not excepted really . As this would mean while i talking to sales team
The car had still not left the show room. I was ordered to pay Road tax . Which I didn’t want to untill I had the paperwork to transfer number plates this also has cost me 80 pound more than it should have .
October 21, 2024
Unprompted review
Reply from Evans Halshaw - Ford Walsall
Hi Jacqueline,
We understand your frustration with the delay in your car delivery.
We strive to provide a smooth and timely experience for our customers, and it's disappointing to hear that your expectations weren't met.
We appreciate your patience and understanding, and we'll take your feedback into account as we continue to improve our processes.
Evans Halshaw Customer Services
Excellent reception staff very friendly…
Excellent reception staff very friendly and helpful.
October 17, 2024
Reply from Evans Halshaw - Ford Walsall
Hi David,
Thank you for your kind words.
We appreciate your feedback.
Evans Halshaw Customer Services
Never had a problem with them.
Never had a problem with them.
I've been using them for years, wouldn't think about going anywhere else.
October 10, 2024
Reply from Evans Halshaw - Ford Walsall
Hi Frederick,
Thank you for your kind words and continued loyalty.
We appreciate your business and are glad to hear you've had a positive experience.
Evans Halshaw Customer Services
The Salesman was great
The Salesman was great. Realy switched on. and so pleasant. Vety Pro;
October 10, 2024
Reply from Evans Halshaw - Ford Walsall
Hi Mick,
We're thrilled to hear you had a positive experience with our team.
We appreciate your kind words about the salesman.
We strive to provide excellent customer service and we're glad you found it here.
Evans Halshaw Customer Services
My car was repaired perfectly what they…
My car was repaired perfectly what they say they do very good experience with them so im happy myself with the service.
October 10, 2024
Reply from Evans Halshaw - Ford Walsall
Hi Jami,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Evans Halshaw Customer Services
I have never had a bad experience at…
I have never had a bad experience at Evans Halshaw , Walsall . The staff are very polite , proffessional and helpful .
October 7, 2024
Reply from Evans Halshaw - Ford Walsall
Hi Lynn,
Thank you for your kind words.
We are so glad to hear you had a positive experience.
Evans Halshaw Customer Services
Ethan Young the sales assistant was…
Ethan Young the sales assistant was brilliant most helpful and understanding person to meet made everything happen to make it a very pleasant customer experience. Highly recommend if looking for a new car.
October 9, 2024
Reply from Evans Halshaw - Ford Walsall
Hello Paul,
Thank you for your kind words about Ethan.
We are delighted to hear that you had a positive experience.
We appreciate your feedback and will share it with Ethan and the management the team.
Evans Halshaw Customer Services
Great professional customer service
Great professional customer service. Wide range of vehicles to choose from.
October 7, 2024
Reply from Evans Halshaw - Ford Walsall
Hi,
We appreciate your kind words and are glad you had a positive experience.
We strive to provide excellent customer service and a wide selection of vehicles.
Evans Halshaw Customer Services
Professional and friendly service
Ethan Young was very friendly, professional and informative throughout, making the purchase of my car a stress-free experience.
October 4, 2024
Reply from Evans Halshaw - Ford Walsall
Hi Olly,
We're delighted to hear about your positive experience.
We appreciate your kind words about Ethan and are glad you found the car buying process stress-free.
Evans Halshaw Customer Services
John Lowe was very professional whilst…
John Lowe was very professional whilst being friendly at the same time. Gave me comprensive information and even got me a coffee. It wasn't a Costa though 🤣
October 4, 2024
Reply from Evans Halshaw - Ford Walsall
Hi Sara,
We appreciate you recognizing John's professionalism and friendly demeanor.
We strive to provide excellent customer service and are pleased you enjoyed your visit.
Evans Halshaw Customer Services
Regarding my mot test
I can’t mark Evan’s Halshaw down for any reason at all Hence my scores
September 27, 2024
Reply from Evans Halshaw - Ford Walsall
Hi Lewis,
Thank you for the review!
Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services
Evans Halshaw Walsall
Evans Halshaw Walsall
Excellent customer service. Always friendly staff and service department staff.
Collected and dropped car back on time.
Fixed my rear camera on the car and with a safety check being done too.
Many thanks.
Would not go anywhere else.
September 27, 2024
Unprompted review
Reply from Evans Halshaw - Ford Walsall
Hi Gail,
Thank you for your kind words and 5-star rating!
We are delighted to hear that you had a positive experience and that you are happy with the service you received.
We appreciate your continued loyalty and are proud of our team.
Evans Halshaw Customer Services
Overall great service
Overall great service. Friendly staff always go above and beyond. Never go anywhere else
September 24, 2024
Reply from Evans Halshaw - Ford Walsall
Hi Mr Lewis,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Evans Halshaw Customer Services
Pleasant staff and good service team
September 21, 2024
Reply from Evans Halshaw - Ford Walsall
Hi Elvira,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Rubbish, terrible customer service and after care
Rubbish, great at the sales patter but bought a car within 24 hours developed a major engine fault, a month later and I still don’t have my car. Buyers beware terrible after care.
September 21, 2024
Reply from Evans Halshaw - Ford Walsall
Hi Lyn,
Thank you for getting in touch.
We strive to always deliver 100% satisfaction to our customers, so we're sorry to hear that you have had a one-star experience with us.
Please would you be able to email service.followup@evanshalshaw.com so that we can investigate this further.
Thank you,
Evans Halshaw Customer Services
Very pathetic service not at all good…
Very pathetic sales not trustworthy at all good vehicle looks like more than 500,000 miles and the vehicle engine bay was pathetic not even touched was not able to open bonnet not trust worthy.Dont trust any dealers all are fraudulent when you buy used cars should do AA inspection if they don't allow they are hiding something
September 20, 2024
Reply from Evans Halshaw - Ford Walsall
Hi Vijin,
All of our used vehicles undergo rigorous preparation and a full mechanical inspection.
All of our vehicles are fully HPI checked, meaning you have peace of mind when buying a vehicle.
All of our used vehicles are inspected and prepared to one of two standards, Approved or Value, by fully trained technicians using our 123-point check. Every vehicle has a minimum of 6 months MOT remaining at the time of preparation and receives a full mechanical inspection.
If there is anything we can help with, please email service.followup@evanshalshaw.com
Kind Regards,
Evans Halshaw Customer Services
Excellent service from Jon Lowe and the…
Excellent service from Jon Lowe and the team. Thanks all, loving the car!
September 19, 2024
Unprompted review
Reply from Evans Halshaw - Ford Walsall
Hello Arnold,
Thank you for your kind words about Jon and team .
We're so glad to hear you're enjoying your new car.
Evans Halshaw Customer Services
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