Despite unfortunately being unable to complete the transaction with yourselves at Evans Halshaw Wolverhampton we would like to thank Jordan and Jon so much for going above and beyond in an attemp... See more
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See what reviewers are saying
Honestly, a bit of a sh*t show tbh. I booked in for my MOT & major service 2 weeks in advance online, had my confirmation to hand, but when I arrived, my booking wasn't in the system. Becky was ver... See more
Company replied
Went to look and possibly purchase a secondhand car at Evans Haleshaw Wolverhampton we spoke with Mark who spoke to us about a new car deal that was so exceptional that we ended up driving away in a b... See more
Company replied
Recently purchased a used car from Evans Halshaw, Wolverhampton. I don't change my car very often, in fact the last time was 10 years ago, so I was concerned about any pitfalls or issues. The sales e... See more
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
FordStore, 57-73 Birmingham Road, WV2 3LS, Wolverhampton, United Kingdom
- 01902 875400
3.6
Average
518 reviews
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Reply from Evans Halshaw - FordStore Wolverhampton
Hi Ann,
Thank you for your kind words!
We're so glad you had a positive experience.
Evans Halshaw Customer Services
Excellent Customer Service
I bought a Ford Focus and was dealt with by Liz. She explained everything thoroughly to me and answered any questions and concerns that I had. Furthermore, there were a few minor problems with the car which Liz said she would try to resolve and would then get back to me (which she did). I found Liz extremely friendly, helpful, courteous and professional with a sense of humour (which I really liked!) I would recommend the staff at Evans Halshaw, especially Liz for her excellent customer service. Thank you.
October 17, 2024
Unprompted review
Reply from Evans Halshaw - FordStore Wolverhampton
Hello Nurbir,
Thank you for your kind words!
We are delighted to hear that you had such a positive experience with us.
We are glad you found the sales process to be helpful and that you felt like you were given the best service by Liz.
We strive to provide excellent customer service and are happy to hear that we met your expectations.
Evans Halshaw Customer Services
Service Dept
Booked the car in as had squeaky breaks, was sent a full video of all the checks that were completed and asked to review before any additional work was carried out, nice to know the car is safe before heading into the winter months
October 23, 2024
Reply from Evans Halshaw - FordStore Wolverhampton
Hi Sarah,
We appreciate your kind words and are thrilled to hear that you were satisfied with the service you received.
We strive to provide our customers with the best possible experience, and we're glad that you felt confident in the safety of your vehicle before the winter months.
Evans Halshaw Customer Services
Excellent service
The finance process was great. Had an excellent and promising product.
October 26, 2024
Reply from Evans Halshaw - FordStore Wolverhampton
Hi Eshwar,
We appreciate your kind words about our product and the finance process.
We're glad you found it promising and had a positive experience.
Evans Halshaw Customer Services
Please do not use MR at Wolverhampton…
Please do not use Mark at Wolverhampton he is unprofessional and can’t manage his work load resulting in panic and frustration which tainted the whole experience. He promised it would have fuel in the car and it didn’t so he was the first to drive it off the fore court to the petrol station! It should be the customer having the experience of driving through the doors.
October 22, 2024
Reply from Evans Halshaw - FordStore Wolverhampton
Hello,
We understand your frustration with the experience you had.
We appreciate you bringing this to our attention and will use your feedback to improve our customer service.
We strive to provide a positive and enjoyable experience for all our customers.
Evans Halshaw Customer Services
Reply from Evans Halshaw - FordStore Wolverhampton
Hi Jules,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@ evanshalshaw.com
Thank you,
Evans Halshaw Customer Services
Easy buying process with Pavan and…
Easy buying process with Pavan and Vinny the business manager. Both myself and my partner purchased a vehicle from Pavan, helpful and knowledgeable salesman with a great attitude.
October 22, 2024
Unprompted review
Reply from Evans Halshaw - FordStore Wolverhampton
Hello Samantha,
Thank you for your kind words! We are so glad to hear you had a positive experience with Pavan and Vinny.
We appreciate your feedback and will share it with the management team.
Evans Halshaw Customer Sevices
Reply from Evans Halshaw - FordStore Wolverhampton
Hi Beth,
Thank you for your kind words.
We appreciate your feedback.
Evans Halshaw Customer Services
Service was arranged within next day in…
Service was arranged within next day in time that was convenient for me and I live little videos that puts me at ease that car is safe.
October 16, 2024
Reply from Evans Halshaw - FordStore Wolverhampton
Hi Liene,
We appreciate your kind words and are thrilled to hear that you found our service convenient and reassuring.
We strive to make the experience as smooth and stress-free as possible for our customers.
Evans Halshaw Customer Services
Great customer service by Evans Halshaw…
Great customer service by Evans Halshaw
Mark provided a super customer service during my new vehicle purchase .
I thoroughly recommend Evans Halshaw, Wolverhampton.
October 18, 2024
Reply from Evans Halshaw - FordStore Wolverhampton
Hi Chris,
Thank you for your kind words!
We're thrilled to hear you had a positive experience with Mark and our team.
We appreciate your recommendation.
Evans Halshaw Customer Services
Very impressed with the service from…
Very impressed with the service from Pav, Vinny and Alaric.
Pav was not a pushy salesman whatsoever and listened throughout the process & surprised me when he said I could drive away with the new car today!
A special thank you to the managers Vinny and Alaric for assisting with the initial enquiry and the payment process.
Would recommend for an easy, streamlined process if in the market for a used car.
October 19, 2024
Unprompted review
Reply from Evans Halshaw - FordStore Wolverhampton
Hello Paul,
Thank you for taking the time to share your positive experience.
We're delighted to hear that you found the process so easy and streamlined.
We appreciate your kind words about Pav, Vinny, and Alaric and will be sure to pass your feedback along to them.
Evans Halshaw Customer Services
Reply from Evans Halshaw - FordStore Wolverhampton
Hi Steve,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Evans Halshaw Customer Services
Dan was really helpful and patient and…
Dan was really helpful and patient and made the process really easy
September 30, 2024
Reply from Evans Halshaw - FordStore Wolverhampton
Hi Tracy,
Thanks so much for the review!
Dan and the management team take pride in providing excellent customer service.
Take care,
Evans Halshaw Customer Services
Great service reception team
Great service reception team , always happy always take time to understand my needs and keep me informed , phones can be tricky to get through on
September 30, 2024
Reply from Evans Halshaw - FordStore Wolverhampton
Hi Mr Ashley,
We appreciate your kind words about our reception team.
Their dedication to providing excellent customer service is something we strive for.
We're glad they were able to understand your needs and keep you informed.
We'll take your feedback about the phone lines into consideration.
Evans Halshaw Customer Services
Nothing was to much for the service…
Nothing was to much for the service team,especially considering the circumstances of the building huge thank you
September 30, 2024
Reply from Evans Halshaw - FordStore Wolverhampton
Hi Leroy,
We're so glad to hear that our service team went above and beyond to help you.
We appreciate your kind words and are committed to providing exceptional service in all circumstances.
Evans Halshaw Customer Services
Fab experience buying with Liz
I dealt with Liz, Alaric and Kate during the transaction for my gorgeous new car, they were all amazing! Liz was my go to girl and was fantastic. She worked so hard to secure me the car I was after. She was also patient with me when I was hesitant which was really lovely. I would recommend Evans Halshaw to anyone looking for a used or new car. 10/10
September 25, 2024
Unprompted review
Reply from Evans Halshaw - FordStore Wolverhampton
Hi Elizabeth,
Thank you for your kind words.
We're delighted to hear you had such a positive experience with Liz, Alaric and Kate and that you love your new car.
We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services
Can never get through to the service…
Can never get through to the service department, phone line always rings out. Will never book in any vehicle with this dealership again
September 29, 2024
Reply from Evans Halshaw - FordStore Wolverhampton
Hi Harj,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership – I will ensure that this is addressed internally.
Thank you,
Evans Halshaw Customer Services
Reply from Evans Halshaw - FordStore Wolverhampton
Hi Robin,
Thank you for your positive review.
Have a great day!
Evans Halshaw Customer Services
Helpful Service
Aynsley Stephens was a helpful, polite, knowledgeable and committed member of staff.
September 25, 2024
Reply from Evans Halshaw - FordStore Wolverhampton
Hi Kate,
Thank you for your kind words.
We appreciate your feedback and are glad you had a positive experience with Aynsley.
Evans Halshaw Customer Services
Great service
Great service all round from pick up and delivery through to service reception.
September 25, 2024
Reply from Evans Halshaw - FordStore Wolverhampton
Hi Howard,
Thank you so much for leaving us this great review.
Have a lovely day!
Evans Halshaw Customer Services
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