Evans Halshaw - FordStore Wolverhampton Reviews 

519
TrustScore 3.5 out of 5

3.6

FordStore, 57-73 Birmingham Road, WV2 3LS Wolverhampton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Highly recommend Evans Halshaw Wolverhampton. We were very well looked after by Liz, she was knowledgeable, patient and extremely helpful. We are both very happy with our new Ford Puma. Had a nic... See more

Rated 5 out of 5 stars

Despite unfortunately being unable to complete the transaction with yourselves at Evans Halshaw Wolverhampton we would like to thank Jordan and Jon so much for going above and beyond in an attemp... See more

Company replied

Rated 1 out of 5 stars

Don't go near them. Great at selling you thousands of pounds worth of car (where they obviously get the high commission), useless at helping you with a problem. Ordered a key blade over a week... See more

Company replied

Rated 5 out of 5 stars

Went to look and possibly purchase a secondhand car at Evans Haleshaw Wolverhampton we spoke with Mark who spoke to us about a new car deal that was so exceptional that we ended up driving away in a b... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • FordStore, 57-73 Birmingham Road, WV2 3LS, Wolverhampton, United Kingdom

  • 01902 875400

3.6

Average

TrustScore 3.5 out of 5

519 reviews

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1-star

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3.6

All reviews

(519)

5,484 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from Lucy Jones

Great service from Lucy Jones, Service Advisor. Explained all the servicing and payment options which i did not realised Evans Halshaw offered to spread the costs. As a first experience of EH Ford Dealership in Wolverhampton it was most positive.

April 20, 2024
Evans Halshaw - FordStore Wolverhampton logo

Reply from Evans Halshaw - FordStore Wolverhampton

Hi Robert,

Thank you for taking the time to leave us this fantastic review!

Lucy strives to provide excellent customer service at the Ford dealership in Wolverhampton.

Thanks again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Just purchased my first car for years…

Just purchased my first car for years since leasing for the last 9 years. Aynsley made the experience swift and easy, everything was transparent.
The car was ready efficiently.
Would not hesitate to recommend Aynsley. Thank you!

April 25, 2024
Unprompted review
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Reply from Evans Halshaw - FordStore Wolverhampton

Hi Tracey,

Thank you very much for the 5* review!

Aynsley values your feedback and take pride in providing the best possible customer service!

Thanks again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service.

Easy to book a service. Drop off time & estimated time of completion perfect. Good communication.

April 24, 2024
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Reply from Evans Halshaw - FordStore Wolverhampton

Hi Jane,

Thank you for the review!

Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great

Absolutely great customer service and helpful

April 19, 2024
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Reply from Evans Halshaw - FordStore Wolverhampton

Hi Jordan,

Thank you for your kind words - we're glad to have been of service!

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Lucy and the service team were super…

Lucy and the service team were super helpful. Really clear and frequent communication. They were more than happy to find solutions to help me save a few bob.

April 18, 2024
Unprompted review
Evans Halshaw - FordStore Wolverhampton logo

Reply from Evans Halshaw - FordStore Wolverhampton

Hello Kev,

Thank you for the review, Lucy and the service team will appreciated this.

All the best from the team at the Ford dealership in Wolverhampton.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Nick from parts department

I recently purchased a new Ford Puma but wanted some additional extras from the parts department. I feel very lucky that I got to deal with Nick Perry who was absolutely brilliant. He went out of his way to get the parts delivered the following day as he was aware I wanted them before a long journey. He phoned me to confirm they were in and when I attended the dealership came out to fit all the parts for me. He immediately refunded any bits which weren't required and made sure I have everything I needed. He clearly genuinely cared about providing a first class service and was very down to earth and friendly. Nick is an absolute credit to your company and I very much appreciated his efforts, thank you.

April 5, 2024
Unprompted review
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Reply from Evans Halshaw - FordStore Wolverhampton

Hi Pat,

Thank you very much for rating our dealership with five stars and taking the time to leave such fantastic feedback!

It's great to hear about the high level of service provided by Nick and that you are overjoyed with your Ford Puma.

Thank you for taking the time to share this with us and we hope you enjoy driving your new car!

Best Regards,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

A generally pleasant experience by Karl…

A generally pleasant experience by Karl who was very thorough establishing our needs and outlining available options to meet those requirements. Always polite and very knowledgeable regarding suitability of appropriate vehicles.

April 12, 2024
Unprompted review
Evans Halshaw - FordStore Wolverhampton logo

Reply from Evans Halshaw - FordStore Wolverhampton

Hi Michael,

Thank you very much for the 5* review!

Karl values your feedback and take pride in providing the best possible customer service!

Thanks again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Friendly people who listen and advise…

Friendly people who listen and advise you on all ways to buy

April 13, 2024
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Reply from Evans Halshaw - FordStore Wolverhampton

Hi Steven,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Stress free servicing

I was dreading handing over my new Ford Ranger Raptor to a garage for its first service but I am glad I chose Evans Halshaw. They made it a stress free experience and took care.

April 12, 2024
Evans Halshaw - FordStore Wolverhampton logo

Reply from Evans Halshaw - FordStore Wolverhampton

Hi Archie,

Thank you for the great review.

We really appreciate it and look forward to welcoming you back again!

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Bradley is amazing

Best parts department i’ve been to of any manufacturer hands down. Bradley is the most helpful person i’ve ever met came out to the car to triple check some parts as well. 10/10 recommend

April 2, 2024
Unprompted review
Evans Halshaw - FordStore Wolverhampton logo

Reply from Evans Halshaw - FordStore Wolverhampton

Hi,

Thank you for taking the time to leave us this brilliant 5* review.

Your comments have been passed to management team to ensure that Bradley receives recognition for their fantastic customer service.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service

Excellent service from start to finish from Karl at wolverhampton, we are very happy with our new car 😁

April 7, 2024
Unprompted review
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Reply from Evans Halshaw - FordStore Wolverhampton

Hi Yolanda,

Thank you very much for leaving a 5* review.

Karl will really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Nick in the parts department was very…

Nick in the parts department was very friendly and helpful. New mats for the new van look great.
Thanks

April 5, 2024
Unprompted review
Evans Halshaw - FordStore Wolverhampton logo

Reply from Evans Halshaw - FordStore Wolverhampton

Hi,

Thanks so much for the review!

Nick and the management team take pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Helpful team always willing to be of…

Helpful team always willing to be of assistance

March 23, 2024
Evans Halshaw - FordStore Wolverhampton logo

Reply from Evans Halshaw - FordStore Wolverhampton

Hi,

We always appreciate positive reviews!

Thank you, and happy motoring!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

I called on a Thursday to order some…

I called on a Thursday to order some parts for my vehicle the order was taken by Nick Perry he said he would put them aside for me I collected them on the Friday morning Nick was also on the parts desk was excellent service don’t get this very often these days well done Nick thanks again

March 22, 2024
Unprompted review
Evans Halshaw - FordStore Wolverhampton logo

Reply from Evans Halshaw - FordStore Wolverhampton

Hello Scott,

Thanks so much for your kind words, we will be sure to thank Nick on your behalf.

Have a fantastic day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Mo from used cars was excellent from…

Mo from used cars was excellent from start to finish and made my purchase run smoothly with no problems. Great guy and would highly recommend him to anyone looking to buy a car from Evans Halshaw

March 15, 2024
Unprompted review
Evans Halshaw - FordStore Wolverhampton logo

Reply from Evans Halshaw - FordStore Wolverhampton

Hello Mark,

Thank you for sharing your excellent comments about your experience with Mo at Evans Halshaw.

It's great to hear from you.

Kind regards,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very helpful staff very happy with my…

Very helpful staff very happy with my experience

March 16, 2024
Unprompted review
Evans Halshaw - FordStore Wolverhampton logo

Reply from Evans Halshaw - FordStore Wolverhampton

Hi George,

It is wonderful to receive such a positive review!

All the best!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Helpful staff

Very helpful staff regarding a issue with ownership of vehicle.

March 8, 2024
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Reply from Evans Halshaw - FordStore Wolverhampton

Hi Phil,

We always appreciate positive reviews!

Thank you, and happy motoring!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

I dealt with Liz who was very helpful

I dealt with Liz who was very helpful. She kept me updated on my car even on her days off. I'm very happy with my car and would recommend purchasing your next car from them.

March 1, 2024
Evans Halshaw - FordStore Wolverhampton logo

Reply from Evans Halshaw - FordStore Wolverhampton

Hello Miss Weston,

Thank you for the great review and the feedback for Liz.

We really appreciate it and look forward to welcoming you back again!
Evans Halshaw Customer Services

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