Evans Halshaw - Hyundai Doncaster Reviews 

39
TrustScore 4.5 out of 5

4.5

Middle Bank, DN45JJ Doncaster, England, GB


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Rated 3 out of 5 stars

First of all we were disappointed that the collection and delivery service had been stopped, this incurred two taxi charges, one to go home from the garage after dropping off our car, then another t... See more

Company replied

Rated 5 out of 5 stars

The initial experience was very helpful and not pushy. Once I'd decided the service was excellant and the car was ready on time and everything explained brilliantly. A superb service I would recommend... See more

Company replied

Rated 3 out of 5 stars

Everything was great apart from the actual state of the car when washed on both occasions. Shouldn't have to pay for the car washing again when I paid just short of £400 for a 15000mile service.

Company replied

Rated 5 out of 5 stars

Had a great experience at Hyundai Doncaster. Nicky in Services is always polite, helpful, and easy to chat with, which makes everything straightforward. The receptionist was welcoming too, offering... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Middle Bank, DN45JJ, Doncaster, England, United Kingdom

  • 0162 376 5613

4.5

Excellent

TrustScore 4.5 out of 5

39 reviews

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4.5

All reviews

(39)

5,693 reviews in the last 12 months

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Rated 5 out of 5 stars

pleasant staff

pleasant staff, quick and efficient service.

June 18, 2026
Evans Halshaw - Hyundai Doncaster logo

Reply from Evans Halshaw - Hyundai Doncaster

Hello Malcolm,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 2 out of 5 stars

Very poor customer service

Very poor customer service

June 10, 2026
Evans Halshaw - Hyundai Doncaster logo

Reply from Evans Halshaw - Hyundai Doncaster

Hi,

Thanks for sharing your feedback on your experience with Evans Halshaw Hyundai Doncaster. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Hyundai Doncaster Customer Services

Rated 2 out of 5 stars

Had to take car back to garage as…

Had to take car back to garage as centure seatbelt was missing after work was carried out

June 10, 2026
Evans Halshaw - Hyundai Doncaster logo

Reply from Evans Halshaw - Hyundai Doncaster

Hi Kevin,

I am sorry to hear of your experience

It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Hyundai Doncaster Customer Services

Rated 5 out of 5 stars

Service done promptly with 2 hour…

Service done promptly with 2 hour turnaround, then a service wash done thank you.

May 6, 2026
Evans Halshaw - Hyundai Doncaster logo

Reply from Evans Halshaw - Hyundai Doncaster

Hello Iyan,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Changing my car was made easy

Changing my car was made easy. Thoughtful advice and thorough explanation of all aspects of my purchase

June 6, 2026
Evans Halshaw - Hyundai Doncaster logo

Reply from Evans Halshaw - Hyundai Doncaster

Hello Eileen,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Good Service

June 2, 2026
Evans Halshaw - Hyundai Doncaster logo

Reply from Evans Halshaw - Hyundai Doncaster

Hello Hallam,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

I was not sure about what it would be…

I was not sure about what it would be like i was used to it being Read hyundai.Booking my service worked ok same excellent service.

May 19, 2026
Evans Halshaw - Hyundai Doncaster logo

Reply from Evans Halshaw - Hyundai Doncaster

Hello Thomas.
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Doncaster Customer Services

Rated 5 out of 5 stars

Vehicle repair.

on arrival dealt with quickly and efficiently and vehicle ready on time

May 7, 2026
Evans Halshaw - Hyundai Doncaster logo

Reply from Evans Halshaw - Hyundai Doncaster

Hello Stephen.
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Doncaster Customer Services

Rated 5 out of 5 stars

A good dealership

It was easy to contact this dealership and book an appointment. The staff were friendly, helpful and well organised. The 'waiting for' appointment was handled swiftly and efficiently. A very pleasant experience.

May 13, 2026
Evans Halshaw - Hyundai Doncaster logo

Reply from Evans Halshaw - Hyundai Doncaster

Hello John,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars
Evans Halshaw - Hyundai Doncaster logo

Reply from Evans Halshaw - Hyundai Doncaster

Hello Brian.
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Doncaster Customer Services

Rated 5 out of 5 stars

Staff were helpful and very polite.

Everything was ready when we arrived at the service desk and we were kept informed of progress.

May 12, 2026
Evans Halshaw - Hyundai Doncaster logo

Reply from Evans Halshaw - Hyundai Doncaster

Hello Robert.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Hyundai Doncaster Customer Services

Rated 5 out of 5 stars

Great Service

Kept informed throughout the day. Care cleaned inside and out which was an added bonus. Many thanks.

April 29, 2026
Evans Halshaw - Hyundai Doncaster logo

Reply from Evans Halshaw - Hyundai Doncaster

Hello Michael,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Mot test

Car is always clean after a visit. Nickie is very efficient and helpful.

April 28, 2026
Evans Halshaw - Hyundai Doncaster logo

Reply from Evans Halshaw - Hyundai Doncaster

Hello Phil,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars
Evans Halshaw - Hyundai Doncaster logo

Reply from Evans Halshaw - Hyundai Doncaster

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Very efficient staff

Very efficient staff

April 3, 2026
Evans Halshaw - Hyundai Doncaster logo

Reply from Evans Halshaw - Hyundai Doncaster

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 4 out of 5 stars

Mostly ok full service

Mostly ok full service

April 7, 2026
Evans Halshaw - Hyundai Doncaster logo

Reply from Evans Halshaw - Hyundai Doncaster

Hello,
Thanks so much for your positive feedback and for choosing us. We're glad your experience was a good one and we'd love to know what could have made it a full five stars next time. We're always looking for ways to improve, so your insight really helps us keep raising the bar.
Evans Halshaw Brand Customer Services

Rated 3 out of 5 stars

Told one price charged another

Told one price for service and changed another when questioned the price it was reduced to the price I was quoted

March 23, 2026
Evans Halshaw - Hyundai Doncaster logo

Reply from Evans Halshaw - Hyundai Doncaster

Hello Michael,

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at (select as appropriate) help@evanshalshaw.com OR stratstonecustomercare@stratstone.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Evans Halshaw Brand Customer Services

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