Work on car seems very good. Work done was a service and replacement part as part of a manufacturers recall.Staff kept me informed of progress. Courtesy car a welcome bonus. I have knocked off a star... See more
Company replied
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See what reviewers are saying
I was very happy that Genesis Edinburgh brought an GV60 over so that I might test drive. I was immediately smitten! The process of then identifying th car I wanted took about 1 day and the car was the... See more
Company replied
Although I had over an 8 week wait (which is just not good service time) to repair a faulty horn I finally got it repaired. LEEDS GELDARD RD HYUNDAI All the staff Dan & service manager were very he... See more
Company replied
No loan car when 1 was promised. Car didn’t actually arrive back faultless. Not recharged as it should have been. Not a good experience.
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
151 Gelderd Road, LS12 6BZ, Leeds, England, United Kingdom
- 0113 224 4989
3.8
Great
762 reviews
Asks customers to review
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Reply from Evans Halshaw - Hyundai Leeds
Hi Richard,
Thank you for the review!
Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Hyundai Leeds
Hello,
We are delighted to see such a positive review.
Have a great day!
Evans Halshaw Customer Services
All service checks completed
All service checks completed. Curtesy car was booked and was available. Only thing I noticed was the car was dirty on the outside and I noticed on the stanningly bypass was the speed limits were displayed as 70 where the roadsides were 50 and have been for some time.
May 20, 2025
Reply from Evans Halshaw - Hyundai Leeds
Hi Michael,
We're glad the service and courtesy car met your needs.
We appreciate you bringing the cleanliness to our attention, we'll review these points.
Thanks for your feedback.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Hyundai Leeds
Hi Steve,
We're glad you found our team professional.
Thanks for your positive feedback!
Evans Halshaw Customer Services
Great staff & service…
Great staff & service and a very comfortable & clean environment to sit in while waiting
May 15, 2025
Reply from Evans Halshaw - Hyundai Leeds
Hi Dee,
We're happy to hear you found our team and service great and our environment comfortable and clean.
Evans Halshaw Customer Services
Professional, attentive and helpful
The whole sales process was managed efficiently and professionally by Andy who was friendly, helpful and attentive from ‘first contact’ last Friday through to today when I met Andy for the first time to collect my car, which I am delighted with. Can’t ask for more!
May 16, 2025
Reply from Evans Halshaw - Hyundai Leeds
Hi,
We are thrilled to hear about your positive experience with Andy, his dedication to providing exceptional customer service is truly appreciated.
We are delighted that you are happy with your new car and hope you enjoy many happy miles ahead.
Evans Halshaw Customer Services
Bought s hyundi Kona 9th April…
Bought s hyundi Kona 9th April brilliant service from start to finish Chu the salesman very knowledgeable and nothing to much trouble explains and very patient to the extreme definitely recomend them
May 9, 2025
Unprompted review
Reply from Evans Halshaw - Hyundai Leeds
Hi Craig,
We strive to provide excellent customer service, and we are thrilled that Chu was able to assist you with your purchase.
We appreciate your recommendation and look forward to welcoming you back in the future.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Hyundai Leeds
Hi George,
We're so pleased to hear you had a great experience.
Evans Halshaw Customer Services
I recently had my car recalled and just…
I recently had my car recalled and just wanted to say what a great customer service experience I have had. I dropped the car at 8am was told I would be call when it was ready, all of which you did effectively. Nothing was too much trouble and so pleasant throughout, and the bonus when I get me car back to see you had wash and polished it, amazing service thank you all so much
May 8, 2025
Reply from Evans Halshaw - Hyundai Leeds
Hi Lynne,
Thank you for your kind words and 5-star rating!
We are thrilled to hear that you had such a positive experience with our service.
We appreciate your feedback and will share it with our team.
We are delighted that you found our staff to be helpful and that you were impressed with the extra care taken to wash and polish your car.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Hyundai Leeds
Hi,
We appreciate your feedback and are glad you had a positive experience.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Hyundai Leeds
Hi Claire,
We appreciate your kind words and are glad to hear that you found our service helpful and responsive.
Evans Halshaw Customer Services
Car fixed
Amazing there always there if I need any help with my car always helpful and very polite staff are fantastic they make sure I'm looked after
May 1, 2025
Reply from Evans Halshaw - Hyundai Leeds
Hi Amy,
We are thrilled to hear that you had a positive experience and that our staff were helpful and polite.
We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services
Pleasant efficient service
May 1, 2025
Reply from Evans Halshaw - Hyundai Leeds
Hi Colin,
We are delighted to see such a positive review.
Have a great day!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Hyundai Leeds
Hi Joanne,
We appreciate your kind words and are glad you were satisfied with the quick completion of your work.
Evans Halshaw Customer Services
Hyundai New Car, After sales
I purchased a new Ioniq 5N at an approx. cost of £67,000 (including Wheel and minor damage insurance). The car was delivered to my home address with damage to the rear seat and passenger door.
I reported these issues immeditely with photographic evidence. This complaint was ignored until the matter was escalated to the New car leader 5 weeks later, who told me to take the matter up with my local Hyundai dealer. I visited my local dealer who unsurprisingly refered me back to the Leeds dealership.
Other Issues experienced and remaining unresolved:-
The service book was not completed with the PD inspection date and dealer stamp.
The Wheel and Scratch insurance policies were not delivered and activated until a full month after purchase.
I am still waiting for touch up paint 3 months after it was promised.
This dealership's ethos regarding customer care is Ignore, Ignore and they will go away.
January 31, 2025
Unprompted review
Reply from Evans Halshaw - Hyundai Leeds
Hi Brian,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com
Thank you,
Evans Halshaw Customer Service
Very good thank you
April 24, 2025
Reply from Evans Halshaw - Hyundai Leeds
Hi,
We're so glad you had a positive experience.
Evans Halshaw Customer Services
Appalling customer service
I booked my car in for service & MOT weeks ago, only to find out it hadn't gone through on their system and they couldn't do it for another month. I told them that my MOT would run out by then, and the guy said it wasn't their problem. I have it on a service plan, which covers both the service & MOT, but again, not their problem. They told me to book elsewhere.
Don't bother getting a service plan or booking online, as clearly they don't value it. I've been a loyal member for years so very disappointed to get such a terrible response this time.
April 16, 2025
Unprompted review
Reply from Evans Halshaw - Hyundai Leeds
Hi,
We understand your frustration with the situation regarding your service and MOT.
It is disappointing to hear that your experience did not meet your expectations, especially after being a loyal customer for many years.
We strive to provide excellent customer service and we will use your feedback to improve our processes.
Evans Halshaw Customer Services
It was my first time at Evans Halshaw…
It was my first time at Evans Halshaw Leeds. and the combination of fantastic staff enhanced my experience and more so they did what they said they would do.
April 1, 2025
Reply from Evans Halshaw - Hyundai Leeds
Hi Joel,
We are thrilled to hear you had a positive experience Hyundai Leeds.
We appreciate your feedback and are delighted that our staff exceeded your expectations.
Evans Halshaw Customer Services
Always use Hyundai Leeds for Service…
Always use Hyundai Leeds for Service /MOT. Great team, regular comms and car is cleaned and tidy after the visit. Book early though as strong demand for appointments which speaks volumes!
April 8, 2025
Reply from Evans Halshaw - Hyundai Leeds
Hi David,
Thank you for your kind words and 5-star rating!
We're thrilled to hear about your positive experience with our team.
We appreciate your feedback about the high demand for appointments and will continue to strive to provide excellent service for all our customers.
Evans Halshaw Customer Services
Great customer service.
April 9, 2025
Reply from Evans Halshaw - Hyundai Leeds
Hi Janet,
Thanks for the great rating!
We are always happy to help.
Evans Halshaw Customer Services
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