Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre Reviews 

260
TrustScore 4.5 out of 5

4.6

Nissan, Southwell Road West, NG18 4TR Mansfield, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Used them for many years. Never let me down. Outstanding customer service from Georgia in Service Dept reception.

Company replied

Rated 5 out of 5 stars

THEY KEEP ONE UP DATED THROUGH THE TIME THE VECHICLE IS WITH THEM AND GIVE HELP ADVICE SERVICE DEPARTMENT ARE FRIENDLY AND HELPFUL

Company replied

Rated 5 out of 5 stars

The sales guy Danny Radford was excellent. Gave us all his time that we needed. The first car we test drove wasn’t right and he spent time with us finding a suitable alternative and going through seve... See more

Company replied

Rated 5 out of 5 stars

Fantastic - Charlotte was superb, all straight forward professional and friendly. Got a great car and great deal on ours... Highly recommended and will definitely use again..we're also onboard with t... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Nissan, Southwell Road West, NG18 4TR, Mansfield, United Kingdom

  • 01623 787878

4.6

Excellent

TrustScore 4.5 out of 5

260 reviews

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4.6

All reviews

(260)

5,654 reviews in the last 12 months

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Rated 1 out of 5 stars

Still waiting 12 weeks later for a part…

Still waiting 12 weeks later for a part they said would be a couple of weeks

October 4, 2025
Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre

Hi Nina,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com? They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Used them for many years. Excellent service

Used them for many years. Never let me down. Outstanding customer service from Georgia in Service Dept reception.

January 29, 2026
Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

FRIENDLY CARE

THEY KEEP ONE UP DATED THROUGH THE TIME THE VECHICLE IS WITH THEM AND GIVE HELP ADVICE
SERVICE DEPARTMENT ARE FRIENDLY AND HELPFUL

January 20, 2026
Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre

Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Tommy walked me through the purchase of…

Tommy walked me through the purchase of my new car simplifying finance options and what was available. Down to earth and easy going. Excellent customer services

November 25, 2025
Unprompted review
Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre

Hi Annika,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Tommy at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great service

Great service. Friendly staff. Tommy was very helpful and informative when selling me my new car.

November 21, 2025
Unprompted review
Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre

Hi Hannah,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Tommy at the Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

We needed a car as a matter of urgency…

We needed a car as a matter of urgency and Suf Choudrey managed to ensure we walked away with a car the very same day. I have dealt with sales agents before and felt very pressurised to have all the hidden extras but Suf left us in full control of our purchase, no hard selling at all. I had my dog with me also and it was poor weather Suf allowed him to come indoors to stray dry, hot drinks offered. Suf was very friendly and attended to all our needs throughout, he has fantastic people skills and very approachable. He made what I thought would be a very stressful experience very pleasent one. The whole process was person-centred like speaking to a close friend which I for own thought was excellent as it made me feel comfortable and less anxious. Nothing was too much for him, he went above and beyond to make sure we got the outcome we wanted, he deffinatly needs a promotion, I can't speak on behalf of the other sales agents in there but Suf was incredible. Thank you so much again for a stress free, quick and friendly service, 10 out of 10 for me! - Gina

November 14, 2025
Unprompted review
Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre

Hi Gina,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Ana at the Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Evans Halshaw were very professional…

Evans Halshaw were very professional how dealing with us and the car given was chosen carefully with additional products chosen by ourselves. Excellent service

November 8, 2025
Unprompted review
Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre

Hello Daljit,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Professional and friendly

Professional and friendly

June 11, 2025
Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre

Hello John,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Excellent service !

Very helpful in bringing the motor down for me to look at before buying, Tommy Carlin gave excellent service to me !

October 7, 2025
Unprompted review
Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre

Hello Matthew,

Thank you for your kind review.

We're really pleased to hear that Tommy gave you a 5* experience! We will ensure that your lovely feedback is shared with him and we look forward to seeing you again.

Have a great day,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Tommy Carlin

Tommy Carlin helped my purchase run as smooth as possible. Had a bit of a problem initially paying for the Suzuki as my daily bank limit was set too low but Tommy helped me so I could complete the purchase today. All the staff we're friendly and kept me in ☕ until everything was sorted. Thanks guys.

October 4, 2025
Unprompted review
Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre

Hello Peter,

We're happy your purchase went smoothly.

We appreciate that the Tommy's support, especially with the payment issue, and the coffee were helpful.

Thank you for your positive feedback.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Friendly staff

October 3, 2025
Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre

Hi Miss Poole,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Rated 4 out of 5 stars

Great Customer Service

Suf was fantastic when I was purchasing my car, he kept in touch, he answered all my questions, he was patient and kind just great customer service all round

September 27, 2025
Unprompted review
Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre

Hi,

We're happy to hear that you received great customer service from Suf during your car purchase.

We appreciate you taking the time to leave us this positive feedback!
Evans Halshaw Customer Services

Rated 1 out of 5 stars

BEWARE

I am still waiting the refund of a holding deposit on a vehicle Evans Halshaw withdrew from sale. Numerous e mails sent, lots of reassuring replies,but no money! Beware.

September 23, 2025
Unprompted review
Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre

Hi,

Thank you for your review.

We're sorry to see that you had a negative experience with us.

We pride ourselves on working hard to deliver the best possible customer service and would really like to assist with your outstanding issues.

Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.

Thanks,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service

Great service, Tommy dealt with us and was awesome to deal with. Informative with no pressure to buy. Would definitely recommend. 👌🏻

September 22, 2025
Unprompted review
Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre

Hi Jamie,

We appreciate you sharing your positive experience.

We're happy to hear that you found Tommy's service great and valued the informative, no-pressure approach.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very informative and thorough

Very informative and thorough, I always feel very comfortable and at ease when shopping here. Would definitely recommend!

September 21, 2025
Unprompted review
Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre

Hi Emma,

We're happy to hear that our detailed service makes you feel comfortable.

Thank you for your recommendation; it means a lot to us!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Always good

August 29, 2025
Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre

Hi Anthea,

Thank you for the five stars.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Smooth purchase with Tommy carling…

Smooth purchase with Tommy carling thankyou

August 29, 2025
Unprompted review
Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre

Hi Kayley,

Thank you for your positive feedback; Tommy will appreciate it.
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Shocking customer service

Really poor experience

August 26, 2025
Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre

Hi Rachel,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Thomas made the process fast and…

Thomas made the process fast and efficient when trading in / purchasing my new car.
Thanks again.

August 26, 2025
Unprompted review
Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre

Hi Craig,

We're happy to hear that your trade-in and purchase experience was fast and efficient.

Thank you for sharing your positive feedback with us!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

our new jeep from evans halshaw mansfield

purchase was done on line i was sent a personal video walk round the vehicle and it was presented very well by tommy he took me through the part exchange which i was satisfide with the price they gave me all on line paper work that was explained even topped the tank up and delivery was arrange so straight forward so my overall experience was very good tommy and thomas worked together to complete the sale both caring sales men regards to both cath and stu thankyou

August 5, 2025
Unprompted review
Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre logo

Reply from Evans Halshaw - Mansfield Nissan Authorised Repairer & Used Car Centre

Hi Stu,

We're happy to hear that you found the online purchase straightforward and that the vehicle presentation met your expectations.

We appreciate your positive feedback regarding the part exchange and delivery arrangement.

Thank you for sharing your experience and your kind words about Tommy and Thomas.

Evans Halshaw Customer Services

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