Evans Halshaw - MG Grantham Reviews 

273
TrustScore 4.5 out of 5

4.7

Spitalgate Level, NG31 7UH Grantham, GB


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Rated 5 out of 5 stars

From my very first contact with MG Grantham, I found the team to be incredibly helpful, professional and approachable. Nothing was too much trouble, and they genuinely wanted to help resolve my issues... See more

Company replied

Rated 5 out of 5 stars

We are glad to find a right car with exceptional services by Stuart Bowles. Stuart action very fast and got exactly what we want. He took the personal video and fixed everything within 2 days before s... See more

Company replied

Rated 5 out of 5 stars

I have had the best experience at Evans Halshaw, Grantham when I part exchanged my Corsa for a shiny, red, Mercedes A class sports hatchback. Not only was it a good deal, the car is in excellent cond... See more

Company replied

Rated 1 out of 5 stars

Visited Sun 03/05/2026 - Test drove Blue Fiesta which test drove fine - however there were a few issues with unexplained water coming from underneath, Trim on Drivers door window not fixed down and s... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Spitalgate Level, NG31 7UH, Grantham, United Kingdom

  • 01476 565195

4.7

Excellent

TrustScore 4.5 out of 5

273 reviews

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4.7

All reviews

(273)

5,178 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

January 6, 2024
Unprompted review
Evans Halshaw - MG Grantham logo

Reply from Evans Halshaw - MG Grantham

Hi,

We are delighted to see such a positive review.

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great customer service.

Great service. Telephoned for a new number plate & was able to get this fitted on the day & also a couple of minor car issues& advice.

Staff were very welcoming & friendly & couldn't do enough to help. Great customer service.

Well done Grantham Ford.

January 3, 2024
Evans Halshaw - MG Grantham logo

Reply from Evans Halshaw - MG Grantham

Hi PJ,

Thank you very much for taking the time to leave us this positive review!

Our aim is to deliver a positive customer service.

Have a great week!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

William was very helpful and went out…

William was very helpful and went out of his way to secure my new car

December 16, 2023
Unprompted review
Evans Halshaw - MG Grantham logo

Reply from Evans Halshaw - MG Grantham

Hi Kevin,

Thank you for giving William such a great review!

It really means a lot to us.

Thanks again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Had a great customer experience

Had a great customer experience, friendly, caring, and understanding towards my friends needs while buying a car

December 16, 2023
Unprompted review
Evans Halshaw - MG Grantham logo

Reply from Evans Halshaw - MG Grantham

Hi George,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

William the top car sales man!

William supported us with a car sale and he was excellent. He is knowledgable, professional and humorous, putting us at ease with such a large purchase. If anybody is interested in purchasing a car, please do go and see him! 10/10.

December 15, 2023
Unprompted review
Evans Halshaw - MG Grantham logo

Reply from Evans Halshaw - MG Grantham

Hi Nick,

Thank you for taking the time to leave us this fantastic review!

William strives to provide excellent customer service at the Ford dealership in Grantham.

Thanks again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

William from grantham ford was…

William from grantham ford was absolutely amazing throught the whole experience, everything was explained and very thorough. Very helpful with reassuring and nothing was a problem. Very patient and understanding, went above and beyond to even introducing the team who I'm looking forward to seeing again in the future. I came in anxious and nervous now I'm leaving very happy with my new car :) no hassel and managed everything for me so thank you soo much.

December 15, 2023
Unprompted review
Evans Halshaw - MG Grantham logo

Reply from Evans Halshaw - MG Grantham

Hi,

Thank you so much for your kind words!

We are so happy to hear that William was able to provide you with excellent service.

We strive to ensure that all of our customers receive the best possible service.

Thank you again for your positive review!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

5 star service

I purchased a car from Will, he was very informative and helpful! I would definitely recommend to anyone who’s looking at buying a new car 👍🏼 nothing was too much trouble for Will, he went above and beyond my expectations!

November 15, 2023
Unprompted review
Evans Halshaw - MG Grantham logo

Reply from Evans Halshaw - MG Grantham

Hello Lewis,

Thank you for the great review and the feedback for Will.

We really appreciate it and look forward to welcoming you back again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Given an appointment ready and waiting

Given an appointment ready and waiting, and work carried out promptly and efficiently.

December 13, 2023
Evans Halshaw - MG Grantham logo

Reply from Evans Halshaw - MG Grantham

Hello,

We always appreciate positive reviews!

Thank you, and happy motoring!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Appointment with Will

Had a great appointment with William who was very welcoming and friendly. He was very patient with me and answered all of my questions.

December 13, 2023
Unprompted review
Evans Halshaw - MG Grantham logo

Reply from Evans Halshaw - MG Grantham

Hello Alex,

William loves receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Honest ,Excellent service

I have just purchased a used BMW from this dealership via a salesman named William . Ive received outstanding service and attitude from William . I had a 2 1/2 hour drive to view this vehicle so i called prior to my inspection with several questions . I received a call back from William within a 10 minute window as he stated with all my questions answered. My findings - The car was exactly as William had described. No hidden surprises on arrival which would have wasted my time. Overall A fantastic service from William and dealership . Based on my experience i wouldn't hesitate to reccomend or purchase another vehicle from this dealership.

December 9, 2023
Unprompted review
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Reply from Evans Halshaw - MG Grantham

Hello,

Thank you so much for taking the time to review your experience with us.

William will be absolutely thrilled that you have rated them so highly!

Kindest regards.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Just sold my car with William

Just sold my car with William, absolutely fantastic service!

December 9, 2023
Unprompted review
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Reply from Evans Halshaw - MG Grantham

Hi Adam.

William will appreciate this positive review.

Thank you, and happy motoring!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Joe was very efficient in a selling a…

Joe was very efficient in a selling a well maintained used car.

December 7, 2023
Unprompted review
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Reply from Evans Halshaw - MG Grantham

Hi Paul,

Thank you for giving Joe such a great review!


It really means a lot to us.
Thanks again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Bought a car from Will

Bought a car from Will, love the car. Top man

December 5, 2023
Unprompted review
Evans Halshaw - MG Grantham logo

Reply from Evans Halshaw - MG Grantham

Hi,

A big thank you for leaving a 5* review for Will.

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Bought a car from will and really…

Bought a car from will and really helped me out with things I didn’t fully understand

December 5, 2023
Unprompted review
Evans Halshaw - MG Grantham logo

Reply from Evans Halshaw - MG Grantham

Hello Ben,

Thank you so much for leaving us this great review.

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Super quick to sort my problem.

Very quick to sort my problem. Friendly advice and very professional. All members made time to ensure that my concerns were met. I would stongly recommend anyone in the Grantham area with a Ford to pay them a visit. I will certainly be back.

November 23, 2023
Evans Halshaw - MG Grantham logo

Reply from Evans Halshaw - MG Grantham

Hi,

Thank you for the great review!

We really appreciate you taking the time to feedback your experience.

We look forward to welcoming you back.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fitted me in last minute

Fitted me in last minute, fantastic service as always

November 29, 2023
Evans Halshaw - MG Grantham logo

Reply from Evans Halshaw - MG Grantham

Hi Al,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Good job by Toby.

November 21, 2023
Unprompted review
Evans Halshaw - MG Grantham logo

Reply from Evans Halshaw - MG Grantham

Hi Andrew,

A big thank you for leaving a 5* review for Toby.

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Went into Grantham branch to view a…

Went into Grantham branch to view a Ford Ecosport Joe helped us with questions and test drive. When this vehicle sold to another party Joe and Jack helped me find another Ecosport from a different branch. I purchased the vehicle a week later and cannot fault the service. Really pleased with the car. Thanks Joe Jack and Toby who dealt with the handover

October 20, 2023
Unprompted review
Evans Halshaw - MG Grantham logo

Reply from Evans Halshaw - MG Grantham

Hi Andy,

I am so pleased to hear that you have received excellent customer service throughout your dealings with us.

We appreciate all feedback so I will ensure that this is passed over to the relevant leadership team so they can take this on board.

We hope to see you again in the future,
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Visited Evans Halshaw in Grantham on…

Visited Evans Halshaw in Grantham on 7th October to view a Volvo V40 with staff member Will. On arrival and viewing of the car, the condition of the bodywork did not replicate the photos on their website. The car was covered in several scratches of various depths to the paintwork, including an 8 inch scratch on the boot door. When explaining this, Will was quite dismissive of this, stating “used cars are likely to have scratches”. I’ve bought 2 previous used cars of similar ages and milage and had 1-2 minor scuffs to bodywork on one car and none on the other, so aware that this should not be normal when buying a 13K car. Will grabbed his manager and they inspected the car while I was sat in the showroom then asked me to point the scratches out to them, in which I found more scratches and a small dent to the paint on the drivers side door. They was not willing to negotiate on the price, given the extensive scratches however was willing to contribute a small fee towards me sorting the scratches out myself (likely hundreds of pounds of repair work to paint work). I decided not to go ahead with the purchase and was told that my reserve of £99 would be returned. 1 week later I rang Evans Halshaw and the refund hadn’t even been actioned yet.

Such a disappointing experience and a wasted journey. Didn’t seem to take pride in selling a quality car to a customer, however was happy to sell an excessively scratched car which did not reflect the images on their website. Maybe worth buffing the scratches out prior to accepting viewings or provide clearer images of your vehicles.

October 7, 2023
Unprompted review
Evans Halshaw - MG Grantham logo

Reply from Evans Halshaw - MG Grantham

Hi Craig,

Thank you for your review.

We're sorry to see that you had a negative experience with us.

We pride ourselves on working hard to deliver the best possible customer service, and would really like to assist with your outstanding issues.

Please contact us at service.followup@pendragon.uk.com and we will ensure to put you in contact with the leadership team.

Thanks,
Evans Halshaw Customer Services

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