From my very first contact with MG Grantham, I found the team to be incredibly helpful, professional and approachable. Nothing was too much trouble, and they genuinely wanted to help resolve my issues... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
From my very first contact with MG Grantham, I found the team to be incredibly helpful, professional and approachable. Nothing was too much trouble, and they genuinely wanted to help resolve my issues... See more
Company replied
We are glad to find a right car with exceptional services by Stuart Bowles. Stuart action very fast and got exactly what we want. He took the personal video and fixed everything within 2 days before s... See more
Company replied
I have had the best experience at Evans Halshaw, Grantham when I part exchanged my Corsa for a shiny, red, Mercedes A class sports hatchback. Not only was it a good deal, the car is in excellent cond... See more
Company replied
Visited Sun 03/05/2026 - Test drove Blue Fiesta which test drove fine - however there were a few issues with unexplained water coming from underneath, Trim on Drivers door window not fixed down and s... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Written by the company
Every Day Low Prices
Spitalgate Level, NG31 7UH, Grantham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service. Telephoned for a new number plate & was able to get this fitted on the day & also a couple of minor car issues& advice.
Staff were very welcoming & friendly & couldn't do enough to help. Great customer service.
Well done Grantham Ford.

Reply from Evans Halshaw - MG Grantham
William was very helpful and went out of his way to secure my new car

Reply from Evans Halshaw - MG Grantham
Had a great customer experience, friendly, caring, and understanding towards my friends needs while buying a car

Reply from Evans Halshaw - MG Grantham
William supported us with a car sale and he was excellent. He is knowledgable, professional and humorous, putting us at ease with such a large purchase. If anybody is interested in purchasing a car, please do go and see him! 10/10.

Reply from Evans Halshaw - MG Grantham
William from grantham ford was absolutely amazing throught the whole experience, everything was explained and very thorough. Very helpful with reassuring and nothing was a problem. Very patient and understanding, went above and beyond to even introducing the team who I'm looking forward to seeing again in the future. I came in anxious and nervous now I'm leaving very happy with my new car :) no hassel and managed everything for me so thank you soo much.

Reply from Evans Halshaw - MG Grantham
I purchased a car from Will, he was very informative and helpful! I would definitely recommend to anyone who’s looking at buying a new car 👍🏼 nothing was too much trouble for Will, he went above and beyond my expectations!

Reply from Evans Halshaw - MG Grantham
Given an appointment ready and waiting, and work carried out promptly and efficiently.

Reply from Evans Halshaw - MG Grantham
Had a great appointment with William who was very welcoming and friendly. He was very patient with me and answered all of my questions.

Reply from Evans Halshaw - MG Grantham
I have just purchased a used BMW from this dealership via a salesman named William . Ive received outstanding service and attitude from William . I had a 2 1/2 hour drive to view this vehicle so i called prior to my inspection with several questions . I received a call back from William within a 10 minute window as he stated with all my questions answered. My findings - The car was exactly as William had described. No hidden surprises on arrival which would have wasted my time. Overall A fantastic service from William and dealership . Based on my experience i wouldn't hesitate to reccomend or purchase another vehicle from this dealership.

Reply from Evans Halshaw - MG Grantham
Just sold my car with William, absolutely fantastic service!

Reply from Evans Halshaw - MG Grantham
Joe was very efficient in a selling a well maintained used car.

Reply from Evans Halshaw - MG Grantham
Bought a car from Will, love the car. Top man

Reply from Evans Halshaw - MG Grantham
Bought a car from will and really helped me out with things I didn’t fully understand

Reply from Evans Halshaw - MG Grantham
Very quick to sort my problem. Friendly advice and very professional. All members made time to ensure that my concerns were met. I would stongly recommend anyone in the Grantham area with a Ford to pay them a visit. I will certainly be back.

Reply from Evans Halshaw - MG Grantham

Reply from Evans Halshaw - MG Grantham
William gave me excellent and pleasant service.

Reply from Evans Halshaw - MG Grantham
Went into Grantham branch to view a Ford Ecosport Joe helped us with questions and test drive. When this vehicle sold to another party Joe and Jack helped me find another Ecosport from a different branch. I purchased the vehicle a week later and cannot fault the service. Really pleased with the car. Thanks Joe Jack and Toby who dealt with the handover

Reply from Evans Halshaw - MG Grantham
Visited Evans Halshaw in Grantham on 7th October to view a Volvo V40 with staff member Will. On arrival and viewing of the car, the condition of the bodywork did not replicate the photos on their website. The car was covered in several scratches of various depths to the paintwork, including an 8 inch scratch on the boot door. When explaining this, Will was quite dismissive of this, stating “used cars are likely to have scratches”. I’ve bought 2 previous used cars of similar ages and milage and had 1-2 minor scuffs to bodywork on one car and none on the other, so aware that this should not be normal when buying a 13K car. Will grabbed his manager and they inspected the car while I was sat in the showroom then asked me to point the scratches out to them, in which I found more scratches and a small dent to the paint on the drivers side door. They was not willing to negotiate on the price, given the extensive scratches however was willing to contribute a small fee towards me sorting the scratches out myself (likely hundreds of pounds of repair work to paint work). I decided not to go ahead with the purchase and was told that my reserve of £99 would be returned. 1 week later I rang Evans Halshaw and the refund hadn’t even been actioned yet.
Such a disappointing experience and a wasted journey. Didn’t seem to take pride in selling a quality car to a customer, however was happy to sell an excessively scratched car which did not reflect the images on their website. Maybe worth buffing the scratches out prior to accepting viewings or provide clearer images of your vehicles.

Reply from Evans Halshaw - MG Grantham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.