Evans Halshaw - Vauxhall Citroen Nottingham Reviews 

471
TrustScore 4 out of 5

3.9

Redfield Road, Clifton Boulevard, NG7 2UJ Nottingham, GB


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Rated 3 out of 5 stars

Servicing only Monday to Friday. No good for full time workers. Unable to give specific times meaning you can be sat in the showroom for 5 hours waiting

Company replied

Rated 5 out of 5 stars

Excellent experience. Ronnie was extremely helpful, professional and patient. He explained everything, helped me find exactly what I was looking for and arranged for it to be brought down from Doncas... See more

Company replied

Rated 5 out of 5 stars

Perfectly managed recall. A Software issue that we were not even aware of had developed, we were informed and tge issue was sorted promptly. Staff are efficient, freindly and proffesional.

Company replied

Rated 5 out of 5 stars

Our vehicle was collected on time and delivered back fully serviced and valeted. In addition, an airbag fault was diagnosed and corrected following a diagnostic test with only nominal charge. We have... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Redfield Road, Clifton Boulevard, NG7 2UJ, Nottingham, United Kingdom

  • 0115 988 5500

3.9

Great

TrustScore 4 out of 5

471 reviews

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3.9

All reviews

(471)

5,539 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful and accommodating service

Had a great experience buying a used car from Evans Nottingham. Was greatly assisted throughout by Simon Watts in sales who was extremely knowledgable and accommodating. I found all the staff in the team who I had any dealings with to be very helpful.

October 29, 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hello,

Thank you for your kind words and 5-star rating!

We are delighted to hear that you had a positive experience buying a used car from us.

We are proud of having Simon as part of our team and appreciate your feedback.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

We bought a used car from Evans Halshaw…

We bought a used car from Evans Halshaw Nottingham, the salesman, Simon Watts was excellent throughout the entire process from trading in our old car to viewing the car we had our eye on and decided to buy, nothing was too much trouble, we were given all of the information and help we needed, the entire process was smooth and hassle free. We would highly recommed Simon and Evans Halshaw.

October 16, 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hello Dena,

Thank you for taking the time to leave such a positive review.

We are delighted to hear that you had a great experience with Vauxhall Nottingham.

We are thrilled that you found the entire process smooth and hassle-free, and we appreciate your kind words about Simon.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Just spent the morning with Tim at…

Just spent the morning with Tim at Evan’s Halsham Nottingham, drove down from Co Durham to purchase a BMW for my son. Car was as described in the advert and video, hassle free negotiations and a pleasure doing business with them. Thanks for all your help Tim. Anthony(Andrews dad)

October 26, 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi Anthony,

We are thrilled to hear about your positive experience with Tim.

It's wonderful to know that you found the car to be as described and that the process was hassle-free.

We appreciate your kind words and are glad you had a positive experience with our team.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Simon watts us…

Simon watts was brilliant and helped us out loads, we appreciated the time he took with us

October 24, 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi Jonathan,

We're so glad to hear you had a positive experience.

We appreciate your kind words about Simon.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

A fantastic dealership

A fantastic dealership, I love Evans Halshaw Vauxhall Nottingham

October 19, 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi Simon,

Thank you for your kind words.

We're thrilled to hear you had a positive experience at Vauxhall Nottingham.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great customer service

Great customer service and and communication only down side was having to wait 4 weeks for a appointment to fix car

October 8, 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi Caroline,

We appreciate your kind words about our customer service and communication.

We understand the inconvenience of waiting for an appointment, and we strive to schedule appointments as quickly as possible.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Picked our car up and returned it free…

Picked our car up and returned it free of charge. Clear pricing and comprehensive health check.

October 11, 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi Phyllis,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Cowboys, Nottingham Technicians haven't got a clue, shoddy work, shall I go on??

Waited almost 4 weeks to get the overheating issue sorted. Please see earlier review from 16/09/24. Citroen Mansfield called me to let me know that they cannot do any repairs due to the very poor state that Vauxhall Nottingham had left the car in. Bolts were loose, the most alarming being the rocker cover bolts that were only finger tight. I'm surprised the cover didn't blow off while in motion. Under the bonnet was left "in a shoddy state" and Mansfield sorted what they could. This shows how bad Nottingham is when another dealer is shocked at the standard of work. This is concerning and Trading Standards will be contacted. £10k for a pile of rubbish that cannot be fixed. I need to do long journeys for my job so I have had to hire another vehicle at my expense while waiting for the promised fix that never happened. Avoid Evans Halshaw at all costs. Unfortunately I am lumbered with this car so stuck with them for the forseeable future. I haven't got the time to go to Nottingham so I expect them to deliver an equivalent spare vehicle and collect the faulty vehicle immediately. I'll keep you all posted. Did I forget to mention the chipped windscreen that they have been promising to fix?? Why can Trust Pilot not allow zero stars??

October 10, 2024
Unprompted review
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Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi Kevin,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@evanshalshaw.com and we will ensure to p ut you in contact with the leadership team.

Thank you,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Friendly

Friendly, courteous and professional service. What more could you ask for ?

October 1, 2024
Unprompted review
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Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi Neil,

We appreciate you leaving us a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Purchased my new car yesterday 🚘

Purchased my new car yesterday which I am so pleased about. I just wanted to mention that the worker named "Dan" is AMAZINGGGGG. Very helpful and his mannerisms was 5 star! (Everyone else was nice aswell lol)

I've recommended this company to my friends as they really do help you to get the best deal possible!

September 28, 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi,

Thank you for your kind review and for taking the time to share your positive experience.

We are thrilled to hear that you are happy with your new car and that you found the entire process helpful.

We are also delighted to hear about your positive experience with Dan.

We are proud to have a team that provides excellent customer service and expertise.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Saw the car I wanted

Saw the car I wanted. Went into the show room. Met Simon watts he got the keys had a test drive. Simon watts was friendly salesman he was knowledgeable and he made everything go smoothly. Thanks so much

September 14, 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hello Cheryl,

We're so happy to hear you had a positive experience with Simon.

We appreciate you taking the time to share your feedback and we're glad you found the car you were looking for.

Evans Halshaw Customer Services

Rated 1 out of 5 stars

Appalling customer care

I have never bought a car remotely before but, as I am recovering from an operation, I decided to do so. The salesman was condescending: I object to being called 'darling', and once the sale was clinched, was uninterested in any after care. Well, I suppose he had secured his commission.I think it is normal to expect to see a service history of a secondhand car and I was sent a form to return to the company confirming that I had received this. I had not. My two email queries to the salesman were ignored and when I raised a complaint a flippant response came back, saying that no such feature was advertised with the car. If so, why was I asked to confirm that I had received it? Clearly the company is not interested in any kind of customer care. I would advise people to avoid this company.

The reply is as expected. No attempt to put things right. It all speaks for itself.

September 18, 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hello,

We understand your frustration with your recent car purchase experience.

It's never pleasant to feel unheard or disrespected, especially when dealing with a significant investment like a car.

We take your feedback seriously and will use it to improve our customer service.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great no fuss serviceafter care

Great no fuss service. service receptionist extremely helpful and friendly.Car serviced and valeted through out. (except boot) very happy

September 18, 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hello,

Thank you for your kind review.

We're glad you had a positive experience and appreciate your feedback.

Evans Halshaw Customer Srevices

Rated 5 out of 5 stars

Thank you :-)

Have used Evans Halshaw Nottingham for many many years, buying our new cars and also continuing with the MOT and service there. The staff are all amazing and friendly and nothing is ever too much for them. Thank you all x

September 17, 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi Wendy,

Thank you for your kind words and 5-star rating!

We are delighted to hear that you have had such a positive experience with us over the years.

We are proud of our team and appreciate your loyalty.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

5 star experience

Saw the car I was interested in and went over to Nottingham on the Saturday. Met Simon Watts who got the keys and let us have a look round and test drive with no pressure or over the top sales pitch. Sealed the deal and collected when convenient. Simon even came in on his day off to be there! He answered questions I had straight away throughout the week. Was smooth and straightforward experience. Thank you. Dawn 😊

September 1, 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi Dawn,

We're thrilled to hear about your positive experience!

It sounds like you had a great time with Simon.

We appreciate you taking the time to share your feedback.

We're glad you found the process smooth and straightforward.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great overall experience

Lots of cars to choose from, multiple options all set out and clearly explained. Engaged enthusiastic and friendly sales staff (Simon Watts). Found car on Saturday all sorted and collected by Monday.

September 7, 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi Helen,

Thank you for your kind words.

We're thrilled to hear you had a positive experience with our sales team and that you were able to find the perfect car so quickly.

We appreciate your feedback and will share it with Simon.

Evans Halshaw Customer Services

Rated 1 out of 5 stars

BAD CUSTOMER SERVICE

BAD CUSTOMER SERVICE I CALLED AT 210PM FOR A VIDEO OF THE CAR GOLF R AND THEY SAID YES WE WILL DO IT AFTER 4 CALLS THE MANAGER JASON SAID HE HAS A CUSTOMER ON IT THAT CAME IN TO SHOW ROOM AT 5 PM I TOLD HIM I LIVE 5 HRS AWAY I WAS WILLING TO TRAVEL BUT WANTED THE VIDEO BEFORE I PUT A DEPO ON IT OUTRAGEOUS SERVICE FROM SUCH A BIG COMPANY ALL I CAN SAY IS LIARS

September 7, 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi,

We understand your frustration with the experience you had.

We strive to provide excellent customer service and we are disappointed to hear that you did not receive the level of service you expected.

We will use your feedback to improve our processes and ensure that our customers receive the best possible experience.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

My new (to me) Corsa-e

I can heartedly recommend Simon at Evans Halshaw Nottingham. He was friendly and knowledgeable and made the daunting prospect of buying my first EV an easy and enjoyable experience. Top marks.

September 4, 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi Jayne,

We're delighted to hear about your positive experience with Simon.

It's wonderful to know that he made your first EV purchase a smooth and enjoyable one.

We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Everything was smooth and relaxed

Everything was smooth and relaxed. From the Initial phone call to make my booking to have the car serviced. A very relaxed environment whilst waiting for the actual service. Staff were courteous polite and all had smiles on their faces

September 5, 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi Mervyn,

Thank you for your kind words!

We're delighted to hear you had a positive experience.

We strive to create a welcoming and comfortable environment for our customers.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Superb Service

Superb Service - Mot completed, car. Leaned and returned inside 2 hours

August 2, 2024
Unprompted review
Evans Halshaw - Vauxhall Citroen Nottingham logo

Reply from Evans Halshaw - Vauxhall Citroen Nottingham

Hi Ben,

We appreciate your kind words about our service.

We're glad you were happy with the quick turnaround time and the condition of your car.
Evans Halshaw Customer Services

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