What a great experience from beginning to end with Bryan! Quick call back after an online enquiry. Appointment set, nice greeting on arrival, no wait. Bryan knew his stuff, listened to what we wanted,... See more
Company replied
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What a great experience from beginning to end with Bryan! Quick call back after an online enquiry. Appointment set, nice greeting on arrival, no wait. Bryan knew his stuff, listened to what we wanted,... See more
Company replied
Reception staff very friendly and helpful. Full health check carried out which I wasn’t expecting as van was recalled for a timing belt/chain issue. Very impressed with level of service.
Company replied
I had my 3rd servicing at Grangemouth branch. Immediately seen to. Option to stay in the lounge area or go to local cafe, which I did. All went top plan. Took 2 hours which they said in advance... See more
Company replied
Outstanding help and advice from Bryan McKee with my next Motability car, who went over and above all expectations to help me this week. He literally moved mountains for me to get the car I needed (Va... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
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Laurieston Road, Grangemouth, FK3 8XX, Falkirk, United Kingdom
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Booked my car in for its m o t
Chose to wait for it.
Unfortunately it failed but they were really quick at resolving the issue and retesting. I'm very happy with the service and this is my 2nd mot with them. Only had to been there a couple of hours then I could get on with my day

Reply from Evans Halshaw - Vauxhall Falkirk
Booked a service with Evans Halshaw, the process was simple and very straightforward. Usual good service by the staff, the mechanic even explained something I had in my head.

Reply from Evans Halshaw - Vauxhall Falkirk
Booked my car in for an MOT. It was a straightforward process and was kept informed along the was. They even washed and vacuumed the car. Great job.

Reply from Evans Halshaw - Vauxhall Falkirk
Was able to complete service in a time frame that suited me, great communication als

Reply from Evans Halshaw - Vauxhall Falkirk
Bought 2 cars from Evan’s Halshaw and wouldn’t go anywhere else to buy a car or to get any services or Mot’s. Staff are amazing and couldn’t be more helpful, extremely reliable and every Mot & service I’ve had done has been first class. Highly recommend!

Reply from Evans Halshaw - Vauxhall Falkirk
Bought car from Tommy great service left same day with the cr.

Reply from Evans Halshaw - Vauxhall Falkirk
That time of year again for car service. Car collected from door, video sent of progress then car brought back. The service Evans Halshaw in Falkirk is first class, highly recommended. Thank you once again guys, keep up the good work.

Reply from Evans Halshaw - Vauxhall Falkirk
Car was in for software faults staff were very friendly and it is a great service you get from this garage.

Reply from Evans Halshaw - Vauxhall Falkirk
Car was in for a service staff all very pleasant was sent a video of my car being serviced very professionally done keep up the brilliant work Falkirk staff

Reply from Evans Halshaw - Vauxhall Falkirk
Sold my car to Evan’s Halshaw Falkirk branch through Carwow and it was collected 4th October. Told it would take 2 days for payment to be made, so taking the weekend in to account I would be paid by end of play Tuesday.
Tuesday came and went with no payment made, even though Carwow assured me I’d receive payment that evening.
Contacted the branch directly Wednesday and was told they would look in to it.
Thursday I spoke with the manager who only just found an issue with the National Mileage Register and explained that it would be resolved by midnight and a faster payment would be made the next morning.
Faster payment is instant but by 3pm still no payment. When I asked what would happen if the payment didn’t appear that evening he got irate and tried to tell me that he was going “above and beyond” and hung up on me. Surely the basics are that they pay for the vehicle they have had for over a week! No car would leave the forecourt, I’m sure unless payment was made! So why the delay in payment when purchasing a car?
No explanation, no responsibility and certainly no apology from anyone.
Just typical car salesman with their b*ll**it patter!
Promises to call me back with updates which never came. Appalling customer service.
Payment was finally made.
Contacted the company via their website “Contact Us” page. A week later and still no reply.
Avoid this bunch at all costs.

Reply from Evans Halshaw - Vauxhall Falkirk
Great customer service, very satisfied with the job!

Reply from Evans Halshaw - Vauxhall Falkirk
My car was in for a service, lovely staff, Kirsty & louise kept me upto date regarding the service,would highly recommend,lovely ladies.

Reply from Evans Halshaw - Vauxhall Falkirk
Good service and friendly support for my new car by Bryan

Reply from Evans Halshaw - Vauxhall Falkirk
Great service from start to finish. Daniel our salesman went up and above all expectation to get the right car for us. Our car wouldn't be ready until we came back from 4 weeks in Australia and gave us a courtesy car to try out before we headed on on holiday. The day we arrived back he came to our house to deliver the car himself.

Reply from Evans Halshaw - Vauxhall Falkirk

Reply from Evans Halshaw - Vauxhall Falkirk

Reply from Evans Halshaw - Vauxhall Falkirk
Salesman Stephen at Falkirk showroom couldn't do enough for me, would recommend to anyone looking for a new car. thanks again

Reply from Evans Halshaw - Vauxhall Falkirk
I bought my car from this store a few years ago and have continued to bring it back with any queries, services etc. This is because I feel very comfortable speaking with staff and have confidence that my car is getting the best service.
Stephens professionalism, knowledge and fantastic customer care is one of the best car salesman experience I've had. Thank you!

Reply from Evans Halshaw - Vauxhall Falkirk
Went to Falkirk garage was allowed to look around the cars, sales team not pushy ended up buying Kia Ceed on finance with tyre and alloy protection which I have never been offered before.

Reply from Evans Halshaw - Vauxhall Falkirk
I was speaking Daniel about a used car. He was very knowledgeable about the car and very pleasant to speak to.

Reply from Evans Halshaw - Vauxhall Falkirk
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