My first order from this company. I ordered minced beef and diced beef. I have no complaints about the meat, all seems fine, and bulk-buy discounts make the price less painful. I will be happy to o... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Delivered on time, the products were good. Was a little concerned that the scallops had defrosted and had to be used within 3 days. They were meant to make a nice Christmas day starter, but fell 2... See more
Cannot rate service and quality and helpfulness enough. Day before Christmas eve and I get the horrendous email to say DPD have damaged my package and I will NOT be getting my meat for christmas.... See more
Company replied
Very happy with the quality of the meat orders I have received to date. Cuts individually well packed for easy storage, straight into freezer. And the overall packing is great, even in this heatwav... See more
Company replied
Company details
Written by the company
Eversfield Organic offers organic produce including meat, dairy, wild fish & game for delivery across the UK. Our story began in a small corner of Devon with a dream of producing the finest quality food, with animal welfare and care for the environment at its heart. Our commitment to organic farming lives on today through the network of exceptional producers who share our vision for a better way to farm. We're firm believers that every home should enjoy the quality and flavour of organic produce. That's why we bring fresh, Soil Association-certified organic meats, dairy, wild fish, and game from Devon's lush pastures and beyond, right to your doorstep. Choose from a carefully selected, ready made box or build your own box for a one-off or regular delivery. Think of us as your local organic butchery, just a click away. Meat and Fish Broths & Bones Wild Fish & Game Dairy
Why Eversfield Organic?
Written by the company
- We are committed to the organic way of life!
- We believe proper food should not require the destruction of natural order, the persistent use of antibiotics or the spreading of chemicals over our land. Our naturally diverse environment needs a little nurturing to help it thrive and provide us with naturally nutritious soils to sustain both crop and livestock. Organic offers a better deal for all; including our customers. Absent of a wealth of harmful chemicals and packed with higher levels of important nutrients, we think enjoying organic food is a no brainer.
Contact info
Ellacott, Bratton Clovelly, EX20 4LB, Okehampton, United Kingdom
- 01837 871 400
- info@eversfield-organic.co.uk
- www.eversfieldorganic.co.uk
4.2
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 43% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Great products
Great products, great quality and on time delivery every time. Really happy to support our organic farmers.
Great idea to have loyalty points and subscription deliveries with varied content. Super service even during your recent IT challenge.
June 26, 2024
Unprompted review
Reply from Eversfield Organic
Dear Ryno,
Thank you for your fantastic review!
We're thrilled to hear that you're pleased with our products, quality, and reliable delivery service. Supporting organic farmers is a mission we're passionate about, and it's wonderful to know you share in that commitment.
We appreciate your positive feedback on our loyalty points and subscription delivery options. Your kind words, especially regarding our service during the recent IT challenge, mean a lot to us.
Thank you for your continued support!
Best wishes,
Fran
Fantastic Eversfield
I have used Eversfield Organic several times for meat orders, and every time there products are delivered on time and taste wonderful. The fact that all their meat is free range and organic is the main reason I continue to use them. Well done Eversfield and long may you last.
July 17, 2024
Unprompted review
Reply from Eversfield Organic
Dear Alwyn,
Thank you for your wonderful review! We're delighted to hear that you've had consistently positive experiences with our meat orders and that you appreciate our commitment to free-range and organic products.
Your support and kind words mean a lot to us, and we're dedicated to maintaining the high standards you value.
Best wishes,
Fran
Really delicious meat
Really delicious meat. Can’t fault quality or taste. Only gave 4 star review as delivery was later than expected and was very slightly starting to thaw out.
However, quality and taste meat was excellentb
July 14, 2024
Unprompted review
Reply from Eversfield Organic
Dear Leonie,
Thank you for your feedback and for the review! We're thrilled to hear that you found our meat delicious and of excellent quality.
We apologise for the delay in delivery. We'll work on improving our delivery process to ensure your next order arrives on time and in perfect condition.
We appreciate your support and look forward to serving you again soon!
Best wishes,
Fran
Great choice and quality
I buy from Eversfield occasionally- when I'm in the UK visiting my family. The quality of the products is great, customer service very good and I have no hesitation in recommending them. This time round I particularly enjoyed the pig cheeks!
July 16, 2024
Unprompted review
Reply from Eversfield Organic
Dear Catherine,
Thank you for your lovely review! We're delighted to hear that you enjoy our products and customer service whenever you visit the UK. It's wonderful to know that you particularly enjoyed the pig cheeks this time.
Your recommendation means a lot to us.
Best wishes,
Fran
The quality and service is always to…
The quality and service is always to the same high standard and I love it!
Thank you.
June 28, 2024
Unprompted review
Reply from Eversfield Organic
Dear Mrs C,
Thank you so much for your kind review! We're delighted to hear that you consistently enjoy the high quality and service we strive to provide. Your support means a lot to us, and we're grateful to have you as a loyal customer.
Best wishes,
Fran
Delivery too late - DPD fault!!
Had to re-ring as website kept adjusting order as different stock of pig's cheeks. Really happy you had them, as unable to get anywhere in Bristol. Delivery I was told would be by DPD by midday (needed for that evening). Arrived at 1745, so unable to use for dinner party that evening. Contacted DPD who said order was not put in for a.m delivery.
Disappointed as was happy you had stock.
Eversfield contacted me regarding this, with the instruction to DPD for a.m delivery. So it appears that DPD are at fault. Customer service's have been great and I appreciated their response and actions.
Will use them again for sure.
June 29, 2024
Unprompted review
Reply from Eversfield Organic
Dear Elizabeth,
Thank you for your review.
I am sorry about your recent delivery; this is not the standard that we aim to deliver. I apologise for the inconvenience caused and will be in contact with you shortly to discuss this matter further and ensure we can make it right.
Best regards,
Fran
Great Company with delicious produce
I have been loyal supporter of Eversfield Organic for several years now, and every buying experience has been impeccable.
The website is very easy to use, the meat arrives on time and in very good condition and all the produce has been exceptional quality! I love the fact that I can obtain locally sourced, truly 'happy' meat and I also love the fact that I can buy venison and game birds, as well as under-loved cuts such as Ox cheeks, beef and lamb heart, ox tongue, kidneys. liver, etc.
Their fish selection is also good, although I prefer to buy fish from my local fishmonger.
Another perk is that you can return the wool they use for insulation and this can be re-used - very sustainable!
I would happily recommend them to anyone wanting good quality, ethically sourced meat.
July 22, 2024
Unprompted review
Reply from Eversfield Organic
Dear Helen,
Thank you for your wonderful review and for being a loyal supporter of Eversfield Organic for several years. We are delighted to hear that you find our website easy to use and that our products consistently meet your expectations.
Your appreciation for our ethically sourced, high-quality meats, including venison, game birds, and under-loved cuts, means a lot to us. We're also pleased to know that our sustainable packaging solutions, such as the reusable wool insulation, have been beneficial for you.
Thank you for recommending us, and we look forward to continuing to provide you with exceptional products and service.
Best wishes,
Fran
Great Meat and Service
Eversfield Organic offer a great selection of high-quality organic meats. I have used them for almost 4 months and I have been happy with all of my orders so far.
July 22, 2024
Unprompted review
Reply from Eversfield Organic
Dear Luke,
Thank you for your wonderful review!
We're delighted to hear that you've been happy with all of your orders over the past four months. Providing high-quality organic meats and a great selection is what we strive for, and your positive feedback reaffirms our efforts.
Thank you for choosing Eversfield Organic.
Best wishes,
Fran
Reply from Eversfield Organic
Dear David,
Thank you for your fantastic review!
We're thrilled to hear that you're pleased with the quality of our organic produce and our prompt delivery service. It's wonderful to know we're meeting your expectations.
Thank you for choosing Eversfield Organic!
Best wishes,
Fran
I love this company
I love this company, their products are the best, and you can trust them, to be healthy meat. Their customer service is wonderful, quick, and if there is any mistakes they will go out of their way to put things right. i am very impressed with them.
July 22, 2024
Unprompted review
Reply from Eversfield Organic
Dear Naomi,
Thank you so much for your wonderful review!
We are delighted to hear that you love our company and trust the quality of our products. Your kind words about our customer service mean a lot to us, and we're glad to know that we've met your expectations.
Thank you for being such a valued customer.
Best wishes,
Fran
Top quality meat !!
Absolutely love this meat , I buy beef brisket for slow cooked stew and it never disappoints !!
July 22, 2024
Unprompted review
Reply from Eversfield Organic
Dear Lee,
Thank you for your lovely review from all of us at Eversfield Organic
Phoned around order i wanted to place
Phoned around order i wanted to place. Phone box full and tried various extensions and still no answer! Very poor customer experience and no want to get any queries from.
May 21, 2024
Unprompted review
Reply from Eversfield Organic
I’m very sorry to hear about your experience trying to contact us by phone. We strive to provide excellent customer service, and I sincerely apologise that we fell short on this occasion.
We have been experiencing a high volume of calls, which may have led to the voicemail being full. I completely understand your frustration and appreciate you bringing this to our attention. We are looking into this to ensure it doesn’t happen again.
If there is anything I can assist you with, please let me know, and I’d be happy to help. You can also reach us via email, and we’ll respond as soon as possible.
Best regards,
Fran
Customer Care Executive
Eversfield Organic
Tastiest Sirloin steaks I have ever…
Tastiest Sirloin steaks I have ever had.
Meat arrived on time and in excellent condition. Will definitely be reordering again.
May 20, 2024
Unprompted review
Fantastic meat and service!
I have been a loyal customer to Eversfield for the past 2 years. I haven’t bought meat from anywhere else since because the quality and flavour is unmatchable! And knowing it is ethically sourced, 100% organic and supporting local farmers makes the meals even more enjoyable! The team offer exceptional service and always go above and beyond. I would definitely recommend Eversfield to anyone looking for a hassle free grocery service you can trust, with delicious produce!
May 3, 2024
Unprompted review
I’m on my fourth order from Eversfield…
I’m on my fourth order from Eversfield and I’m really happy! I never thought organic produce would be accessible to me due to the price but I realised it was better to eat less high quality produce and it’s encouraged me to try to eat more vegetables. I’ve got the bundle this time so I’m really looking to having a range of options and putting more thought into how and what I cook now.
May 1, 2024
Unprompted review
Perfection from Purchase to Plate
I purchased the Organic Chicken Box and Rib Eye Steaks - meat is packaged perfectly - tasty - and above all healthy for our family.
Website is user friendly - informative and gives me feel good vibes with every purchase I make.
Highly recommend Eversfield Organic for championing Organic produce from Purchase to my Plate. 👍
April 24, 2024
Unprompted review
I'm giving your company five stars for…
I'm giving your company five stars for the meat I ordered because it was very flavourful and rich which was what I was looking for nutritionally.
Great experience all round. Would highly recommend.
April 12, 2024
Unprompted review
I don't know what's happened to their…
I don't know what's happened to their meat but its not the same as it was the last time I ordered from them, the Ribeyes don't look like ribeye and the quality is poor. This was never an issue before . I was told when I called that the Family had sold the business when I called ,that seemed out of the blue especially as I know their story and that was mainbreason I started using them. Will not use them again
April 23, 2024
Unprompted review
Reply from Eversfield Organic
Hello,
Thank you for your review. We appreciate your previous support and are sad to hear of any disappointment you've experienced with your recent order.
Indeed, there was a change in ownership in October 2023, stemming from financial difficulties faced by the previous owner. This transition was undoubtedly challenging for all involved, yet it was essential for the continuity of the business. The new owners recognised the dedication and potential of our team, as well as the value of our business, which is why they stepped in to ensure its survival.
It's important to emphasise that despite the change in ownership, our core values remain unchanged. We continue to uphold our commitment to delivering high-quality organic produce sourced from a trusted network of certified farmers. Our butchery and the skilled team behind it have also remained consistent throughout this transition.
We're disheartened to hear about your dissatisfaction with the recent quality of our meat. We would appreciate the opportunity to investigate this matter further and make things right for you. Please feel free to reach out to us directly so we can discuss your experience in more detail and work towards a resolution.
Best wishes,
Ashleigh
Eversfield Organic
Weird things happening as it is not the…
Weird things happening as it is not the same company as before, now run by different people. The Eversfield Organic founders have had to start a new company. Unsure now of the provenance of meat.
April 24, 2024
Unprompted review
Reply from Eversfield Organic
Hello,
Thank you for taking the time to share your feedback with us. Your input is valued, and we are committed to addressing any concerns you may have.
First and foremost, we apologise for any inconvenience or uncertainty you may have experienced. While Eversfield Organic underwent a change in ownership in October 2023, it's important to note that our core team, office, management, and butchery staff remained intact and transitioned to the new company. Our dedication to delivering high-quality organic products remains unchanged. We continue to collaborate with the same suppliers and network of organic farmers as before.
Should you have any further inquiries or require additional information regarding the provenance of our products, please feel free to contact us directly.
Warm wishes,
Ashleigh
Eversfield Organic
350% price increase
I've ordered from Eversfield few times and every time quality was impecable, especially Ox Heart, which I absolutely love. It was sold as a whole with loads of fat which I do prefer and your price was very affordable too - £3.5 per kg. To my suprise this month price of this item has gone up by 350% to £12.4 a kg and is sold only as a half of heart??? It threw me off completely from buying anything from you at this moment unfortunately, as I can't justify such big price increase in a matter of 1 month for an organ meat. I can't help feeling like I've lost trust. Luckily my local suppliers sell organ meats for affordable prices, so I will be buying from them.
April 20, 2024
Unprompted review
Reply from Eversfield Organic
Hello,
Thank you for sharing your experience and feedback with us. We're glad to hear that you've been pleased with the quality of our products, especially the Ox Heart, in your previous orders. We understand your surprise and disappointment regarding the recent price increase and change in how we sell this product.
Please know that our pricing decisions are carefully considered and influenced by various factors including sourcing costs, which have unfortunately risen significantly recently. Ox Heart is a product that varies drastically in weight from animal to animal which has lead to change in pack size in order to ensure consistency. We strive to balance affordability with maintaining the high standards of quality and sustainability that our customers expect from us.
We value your trust and would love the opportunity to discuss this further with you to see how we might address your concerns and hopefully welcome you back as a customer.
Please feel free to reach out to our customer service team at your convenience.
Thank you again for your honest feedback. We hope to serve you again in the future and restore your trust in our products.
Warm wishes,
Yasmin
Eversfield Organic
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