Great class (Body Pump) with a very positive, encouraging instructor (Katie). She always gives options and is motivational. We just need the previous class to finish on time so everyone doesn't end... See more
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they didn’t believe i was a trans boy who believes that i am a girl and said that i wasn’t allowed inside and proceeded to kick me out
Company replied
An excellent facility. Very clean. I am a swimmer but get frustrated as the opening times for lane swimming in the mornings are so limited. And the pool isnt being used after the lane swimming ends... See more
I enjoyed the sauna but would better appreciate it if there was a cold shower rather than have a sauna followed by a hot shower.
Company replied
Company details
Written by the company
We are passionate about being active and staying healthy, and we want our members to be too. Whether it is state-of-the art gym equipment, excellent sports facilities, Swim England-accredited swimming programmes or fun activities for children, our centres aim to offer something for the entire community to enjoy.
Contact info
London Road, MK18 1AE, Buckingham, Buckingham, United Kingdom
- 0128 081 7500
3.7
Average
9 reviews
Replied to 34% of negative reviews
Typically replies within 1 week
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Great class (Body Pump) with a very…
Great class (Body Pump) with a very positive, encouraging instructor (Katie). She always gives options and is motivational.
We just need the previous class to finish on time so everyone doesn't end up running late!
March 11, 2024
Unprompted review
they didn’t believe i was a trans boy…
they didn’t believe i was a trans boy who believes that i am a girl and said that i wasn’t allowed inside and proceeded to kick me out
December 14, 2023
Unprompted review
Reply from Everyone Active - Swan Pool & Leisure Centre
Thank you for bringing this matter to our attention. We kindly requested further details from you and have also notified the appropriate parties to look into it.
Update: We regret that we have not received any further communication from you. If you would like to share additional details to help resolve your concerns, please feel free to do so at your convenience. Thank you
Cold shower please.
I enjoyed the sauna but would better appreciate it if there was a cold shower rather than have a sauna followed by a hot shower.
November 21, 2023
Unprompted review
Reply from Everyone Active - Swan Pool & Leisure Centre
Thank you for your feedback. We are pleased you enjoyed the sauna. We will ensure it reaches the right people to investigate the option of a cold shower.
Update - Please know there is a cold shower in a single unit, located 5m outside of the Sauna in a changing cubicle. Please ask a lifeguard or staff member if you are having any trouble finding it. Thank you
Combat classes
Really good and enjoyable combat classes. Would definitely recommend though don’t want to as the classes are always popular so space can sometimes be an issue…
August 21, 2023
Unprompted review
Reply from Everyone Active - Swan Pool & Leisure Centre
We totally understand where you're coming from! It can be a bit tricky when we want to accommodate everyone in the class but have limited space. We just wanted to say how much we appreciate how much you love our combat class. Your enthusiasm really means the world to us! We'll make sure to share your feedback with the team and explore if there's any chance of adding more classes in the future. In the meantime, keep rocking it in our amazing class and have an absolute blast!
Great value membership …
Easy to join as a member and great value at £29.99 per month. Lots of activities to choose everyday, plus swimming and a well kitted out gym. All staff at the Swan Leisure Centre helpful and professional.
August 22, 2023
Unprompted review
Reply from Everyone Active - Swan Pool & Leisure Centre
Thank you for your feedback. We are delighted to hear that you find us a great value for your money and that you thoroughly enjoy the various activities we have to offer here at Sawn. Your kind compliments to our hardworking staff are greatly appreciated.
Back in the swim!
Everything is so easy from booking, parking. Staff are always helpful. The changing rooms and showers are clean.
I enjoy my swim at the pool
Always calm and stress free.
March 9, 2023
Unprompted review
Reply from Everyone Active - Swan Pool & Leisure Centre
Thank you for taking the time to feedback. It great to hear you love swimming at Swan Pool & Leisure Centre. Your kind words about our staff are appreciated and we hope to continue to provide a stress-free space for you to enjoy.
Friendly & helpful staff
Friendly & helpful staff. Clean facilities. App great for bookings & keeping track of your training.
March 8, 2023
Unprompted review
Reply from Everyone Active - Swan Pool & Leisure Centre
Thank you for taking the time to feedback. Your kind words about our staff are appreciated. We are glad you enjoy the facilities and that our booking systems suits your needs.
An excellent facility
An excellent facility. Very clean. I am a swimmer but get frustrated as the opening times for lane swimming in the mornings are so limited. And the pool isnt being used after the lane swimming ends until later in the morning. What a waste!
January 4, 2023
Unprompted review
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