Everyone Active - Willink Leisure Centre Reviews 4

TrustScore 4 out of 5

3.9

Hollybush Lane, Burghfield Common, Reading, RG7 3XP Reading, West Berkshire, GB


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Rated 1 out of 5 stars

Company do not follow health and safety regulations during the kids swimming lessons! Team members couldn’t answer any of the questions about why health and safety are not important in their leisure c... See more

Company replied

Rated 1 out of 5 stars

So, I can no longer pay for a shower here. I have to become a member, pay monthly for swimming and give all my personal details. Disgusted. I hope they lose all their customers.

Company replied

Rated 5 out of 5 stars

I use the app most days for booking sessions at my local leisure centre without any issues. A good app! 🙂

Company replied

Rated 5 out of 5 stars

Was clean and bright. Super helpful and friendly staff member gave me a building tour


Company details

  1. Leisure Centre

Written by the company

We are passionate about being active and staying healthy, and we want our members to be too. Whether it is state-of-the art gym equipment, excellent sports facilities, Swim England-accredited swimming programmes or fun activities for children, our centres aim to offer something for the entire community to enjoy.


Contact info

  • Hollybush Lane, Burghfield Common, Reading, RG7 3XP, Reading, West Berkshire, United Kingdom

  • 0118 983 4845

3.9

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 34% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

A very good app

I use the app most days for booking sessions at my local leisure centre without any issues. A good app! 🙂

December 13, 2024
Unprompted review
Everyone Active - Willink Leisure Centre logo

Reply from Everyone Active - Willink Leisure Centre

HI Jim,

That's so great to read that the app is working well for you. Thank you so much for taking the time to let us know.

Rated 1 out of 5 stars

Ignoring health and safety regulations!

Company do not follow health and safety regulations during the kids swimming lessons! Team members couldn’t answer any of the questions about why health and safety are not important in their leisure centre.

November 10, 2023
Unprompted review
Everyone Active - Willink Leisure Centre logo

Reply from Everyone Active - Willink Leisure Centre

Thank you for bringing this to our attention. We will ensure that the appropriate parties investigate the matter thoroughly.

Rated 1 out of 5 stars

Loss of options and facilities

So, I can no longer pay for a shower here.
I have to become a member, pay monthly for swimming and give all my personal details.
Disgusted. I hope they lose all their customers.

August 12, 2023
Unprompted review
Everyone Active - Willink Leisure Centre logo

Reply from Everyone Active - Willink Leisure Centre

I apologise for any inconveniences caused by the recent changes. Just to clarify, you have the option of becoming a paying member, but know that all our facilities can also be accessed on a pay-as-you-go basis. We do ask if you could create a free account, as this will allow you to easily book activities and helps us keep track of who is present in the building. Rest assured, any data you provide will be handled in compliance with GDPR regulations. I hope this helps.

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