Everything Branded UK Reviews 

2,883
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, proactive communication, and willingness to go the extra mile, making interactions smooth and stress-free. Many people highlight the excellent quality of the products, noting that items often exceed expectations and designs come out well. The ordering process is frequently described as efficient, with fast turnarounds and speedy deliveries, even for last-minute requests. However, some customers also noted significant issues with communication and customer service, reporting evasive responses, ignored follow-ups, and being hung up on. A few other people also felt that orders were mishandled, with instances of incorrect items being delivered or orders not arriving at all, leading to disappointment and frustration.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, proactive... See more

Product

Reviewers mention positive feedback about product quality, with many customers consistently praising the high... See more

Order

Reviewers highlight positive aspects of order, with many praising the helpfulness of staff and the quick... See more

Customer service

People report positive experiences with customer service, highlighting helpful, responsive, and professional... See more

Service

Customers generally report positive experiences with the service, highlighting helpful and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really rapid response from the sales team, and they worked really hard to turn around our order really quickly. The quality of the product was really good and the design came out well. Only criticism... See more

Company replied

Rated 5 out of 5 stars

I found Everything Branded UK as I needed Flip Flops for customer giveaways, & Everything Branded went above & beyond from start to finish. Best price with postage, & Dos Mangio the business develo... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant process working with John Kane Bumanlang from start to end - we spoke over the phone, followed by prompt email comms and speedy delivery time. John kept us informed throughout and... See more

Company replied

Rated 5 out of 5 stars

Ordered branded merch for internal event from Isabel. She was super responsive throughout, even when the delivery could not be located at the hotel. She acted quickly and found the relevant delivery p... See more

Company replied


Company details

  1. Promotional Products Supplier
  2. Promotional Item Store

Written by the company

Everything Branded is one of the UK's leading promotional products distributor. With over 30,000 products available online there is a printed product for every charity fundraising event, marketing drive or corporate awards giving. Every one of our customers will be given a dedicated account manager who will take you through the order process from first quote to potential re-order. EverythingBranded.co.uk offers completely free and unlimited visuals so you can see how your printed product will look before you buy it. Amendments are free too, we want to make sure you're happy before we go to print.

EverythingBranded

Written by the company

We Brand Everything

Cheapest Prices & Quickest Delivery

We offer a best price guarantee

If you find our products cheaper somewhere else, send us the quote. We'll be able to beat it!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 59% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,883)

106 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything Branded - well worth the time ...

I was pleased with Everything Branded because they were attentive, kept you in the loop at every step, and above all very quick in producing the requested items - in fact they turned everything around in 4 days. Wonderful experience!

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service and delivery!

Daniel O was super from start to finish, he helped with our product selection, design and ensured we had it delivered on time. It was so seamless, and such great customer service, I usually never leave reviews but they really delivered!

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great Company

Ordered some promotional items online and was immediately contacted by Triesha Meon, who has been amazing and helped me every step of the way. Items now received and great value for money. Would definitely use this company again. Best customer service I've had for a long time. Thank Triesha.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great products, speedy turnaround, honest communication

I placed a merch order that we needed a fast turn around on. Daniel O was working with us on this, and was always very quick to respond, transparent, and always kept our deadline at the focus so that we wouldn't miss it. I had a lot of questions while going through the order and he was patient with them all. The order arrived in time, and the products were perfect! We attended a careers fair at a university and got a lot of positive feedback on the products. Will definitely be placing all future orders through Everything Branded!

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Patrick was really helpful and responsive.

Patrick was so helpful and responsive. He advised on which pen to order so there would be no delays. Then he checked my design carefully to make sure it would print clearly - he even had my design modified so there wouldn't be any bleed between the letters. My pens arrived in double quick time, ready for my upcoming show - and they look brilliant.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Jobs well done

Prompt and efficient

March 21, 2025
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you for your feedback! We’re glad to hear that you found our service prompt and efficient. We look forward to serving you again!

Rated 2 out of 5 stars

Late and terrible customer service

Products we ordered were great quality but they sent the order to the wrong place dispite me having to manually type the address to them via email as they don't have a system to input that in.

So order got lost for a few days while with courier, and missed the deadline they said they would have it here by. I emailed them and got a reply every few days, and never got any follow up to confirm I got the items after they messed up.

March 6, 2025
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you for taking the time to leave us your feedback. We are sorry to hear that you have not had the best experience with us, we would love to look into this further for you, if you would kindly reach out to us with all of the details at customercare@everythingbranded.co.uk, we will investigate this issue further.
Many thanks, The Customer Care Team.

Rated 5 out of 5 stars

Patrick provided outstanding service

Patrick provided outstanding service, going above and beyond to ensure everything was perfect. The merch he created looks amazing, and I’ll definitely be returning to Everything Branded in the future!

March 26, 2025
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you so much for your kind words! We're thrilled to hear that Patrick went above and beyond to make sure everything was perfect and that you’re happy with the merchandise. We truly appreciate your feedback and are excited to hear that you'll be returning to Everything Branded in the future. We look forward to working with you again!

Rated 1 out of 5 stars

Poor quality products

Poor quality products, water bottles purchased looked like the logo had been stuck on like a label as opposed to printed onto the metal. Complaints were not taken on board even with photographic evidence and eventually I was got ignored.

November 4, 2024
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Hi Lyndsey.

Thank you for taking the time to leave us your feedback. We are sorry to hear that you have not had the best experience with us, we would love to look into this further for you, if you would kindly reach out to us with all of the details at customercare@everythingbranded.co.uk, we will investigate this issue further.
Many thanks, The Customer Care Team.

Rated 5 out of 5 stars

Great Quality even Better Service

I recently searched for customised water bottles for my company and came across Everything Branded online. I requested a quote, and Shrina promptly contacted me, understanding our needs and sending over a quote in no time. The price was competitive, and she provided excellent assistance throughout the process. We were in a bit of a hurry to receive the products, and although the estimated delivery time was 1-2 weeks, we were pleasantly surprised to have them delivered within just two days. Shrina personally reached out to inform us of the expedited delivery, which was a nice touch. The quality of the products was superb, and I would certainly recommend Everything Branded. Their customer service deserves a big thumbs up!

March 7, 2025
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

It sounds like you had an amazing experience with Everything Branded! Shrina really went above and beyond to make sure everything was smooth, from quick responses to ensuring your order arrived earlier than expected. It’s always great to hear about companies that not only deliver great products but also provide top-notch customer service.

Rated 5 out of 5 stars

Ivan was really helpful

Ivan was really helpful - he answered my many calls and emails in a timely manner and ensured that my bags were sent on time!

March 10, 2025
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

It sounds like Ivan really went the extra mile to make sure everything went smoothly for you! It’s great to hear that he was so responsive and made sure your bags were sent on time. Good customer service like that can make such a big difference. Thanks for sharing your positive experience

Rated 5 out of 5 stars

Every order from Everything Branded is…

Every order from Everything Branded is made easy with Ivan. He is very helpful and patient which improves the overall experience. Will continue to purchase from Everything Branded in the future.

February 26, 2025
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

It’s great that Ivan’s support made such a positive impact on your experience! Sounds like Everything Branded really values customer satisfaction. It’s always nice to have someone you can rely on for smooth orders. Looking forward to seeing what else you’ll get in the future!

Rated 5 out of 5 stars

Ivan was fantastic throughout the whole…

Ivan was fantastic throughout the whole process of ordering our branded kit. I can't wait for the kit to arrive!

February 26, 2025
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

That's awesome to hear! Ivan sounds like he really made the process smooth for you. I bet you're excited to get the kit!

Rated 5 out of 5 stars

The personalised one to one support I…

The personalised one to one support I received from Patrick was great. He was so responsive & supportive to my requirements.

February 20, 2025
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you for sharing your experience! We're so glad to hear that Patrick was able to provide you with the personalized support you needed. It's always great to know that our team is responsive and helpful. We truly appreciate your feedback!

Rated 5 out of 5 stars

Very satisfied :)

Their service was exceptional, and the quality of the bottles we received was outstanding. Shrina was incredibly helpful and quick with her responses, accommodating our requests and revisions to ensure we were satisfied with the final product. I highly recommend their service!

February 18, 2025
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience. It’s great to know that Shrina was able to assist you and make sure everything met your expectations. We truly appreciate your recommendation and look forward to serving you again in the future!

Rated 1 out of 5 stars

Stay away!

Stay away!

I have ordered previously twice from them with Cameron and everything was fine. Now I had to interact with both Jake and Daniel and they have had me on a wild goose chase!

I have been trying to reach anybody from this company since January, no one is monitoring their info inbox and their manager could not be bothered to pick it up either. After calling twice in one day angrily, I finally got around to him. I asked him if they had a different supplier for one of the items i ordered previously he said no it's the same one.

I was very clear to them that this has become urgent, but they kept insisting on getting a PO prior to putting an order in production (this is for £300!!!! so no customer trust whatsoever, even if we have had previous dealings). So I had to go through my company process which takes a while to get a PO, finally get a PO and then I am told that the initial supplier does not do this item anymore, even though I already asked in the beginning if they had a different supplier!

So obviously they wanted more money, I had to go through my hoops again to amend the PO, and all they could say is basically "It is what it is".

Shocking and will not order again!

February 19, 2025
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Hi Roxana.

Thank you for taking the time to leave us your feedback. We are sorry to hear that you have not had the best experience with us, we would love to look into this further for you, if you would kindly reach out to us with all of the details at customercare@everythingbranded.co.uk, we will investigate this issue further.
Many thanks, The Customer Care Team.

Rated 5 out of 5 stars

Patrick was very good with…

Patrick was very good with communication and the product is exactly as expected. Many thanks

February 4, 2025
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you for sharing your experience! We’re so glad to hear that Patrick’s communication was on point and that the product met your expectations. We really appreciate your feedback!




Rated 5 out of 5 stars

Fantastic Service & Seamless Ordering Process

We've had a great experience working with Everything Branded, and a huge shoutout to Patrick for his outstanding support throughout the process. From managing multiple orders to ensuring everything was delivered on time, Patrick was always on hand, providing clear and prompt communication at every stage.

If you're looking for top-quality branded merchandise with excellent customer service, we highly recommend Everything Branded—and be sure to ask for Patrick

January 31, 2025
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

Thank you so much for your amazing feedback! We’re thrilled to hear you had a great experience working with us. Patrick truly sounds like he went above and beyond to support you, and we’re so grateful for your recommendation. We’ll make sure to pass along your kind words to him. We’re happy you’re satisfied with your branded merchandise and look forward to working with you again! 😊




Rated 5 out of 5 stars

Well done, Patrick!

Patrick made a fast response to my enquiry, showed good product knowledge, honest about delivery dates etc

January 31, 2025
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

It’s great to hear that Patrick provided such excellent service! Quick responses, helpful product knowledge, and honesty about delivery timelines really make a big difference. Thanks for sharing your experience! We're so glad he could assist you so well.





Rated 5 out of 5 stars

Fantastic branded mugs!

Our branded mugs have arrived and are fantasitc! Patrick helped choose the right mug for our brand colours, and the order placing, artwork and production was really speedy, thank you!!

January 27, 2025
Unprompted review
Everything Branded UK logo

Reply from Everything Branded UK

That's awesome to hear! We're so glad you're happy with the mugs. It’s great that Patrick was able to help you pick the perfect match for your brand colors. We’re thrilled everything from ordering to production went smoothly. Thank you for your feedback! Enjoy your new branded mugs!




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