I upgraded this from a two star to a four-star since the time I put this in myself and the Midas GM were pushing the claims department pretty hard to get it going. When I was told 24 to 48 hours that... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The representative Robert was very helpful in providing me information about my claim he was great, patient and knowledgeable but as I read I pray that all goes well with my claim. I have been follow... See more
Company replied
⭐️⭐️⭐️⭐️⭐️ I had the absolute pleasure of working with Crystal at Everything Breaks. She went above and beyond in helping me understand my benefits and resolving an issue I was having. Not only was s... See more
Company replied
I had an emergency arise, and it has financially disturbed the Apple cart so to speak, and I called and spoke to Darlene and she was able to assist me so that I could still keep my coverage and not ha... See more
Company replied
Company details
Written by the company
With 20 years of experience working in the warranty business, the head honchos at Everything Breaks know that traditional extended warranties don’t always work in the consumer’s favor. Paying a large sum upfront for extended coverage isn’t consumer-friendly, and being bound to a contract for up to 72 months is just plain unreasonable. So, they created a monthly protection program that works for you by alleviating hefty upfront payments and long-term commitments. At Everything Breaks, we always keep the customer in mind when developing new protection plans. It’s our mission and pleasure to offer great coverage at an affordable price.
Contact info
McKinnon Street 3100, 75201, Dallas, United States
- 8889940914
- support@everythingbreaks.com
- www.everythingbreaks.com
3.5
Average
439 reviews
Replied to 90% of negative reviews
Typically replies within 48 hours
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Great Service from Rod Hicks
I made a claim on behalf of my customer and Mr. Rod Hicks was very helpful along the claim process. I was able to give the good news to the customer that the repairs would be covered, and as soon as the repairs were done Mr. Hicks called to pay for the repairs. We were able to keep our customer satisfied and build a relationship with Everything Breaks. Thank you Rod.
January 5, 2026
Unprompted review
Reply from Everything Breaks
Thank you for the 5-star review! We’re glad to hear that our representative was helpful throughout the claims process and ensured timely payment once repairs were completed. It’s great to know this resulted in a satisfied customer and a positive working relationship. We truly appreciate your partnership and kind words.
-The Everything Breaks Team
Impeccable Service from Mr. Hugo: Everything Breaks
Today, I had the pleasure of receiving service from a gentleman by the name of Mr. Hugo, and I am compelled to express my sincere appreciation for the exceptional service he provided. Mr. Hugo demonstrated not only professionalism but a deep and extensive knowledge of his field that truly reassured me and impressed me beyond measure.
Moreover, Mr. Hugo's kindness and courteous demeanor was evident from the outset, which in turn, made the entire experience truly pleasant and memorable. I am immensely grateful for the exceptional support and the genuine care that he extended throughout our interaction today as his care for me was truly evident in his communication and throughout every interaction that we had. I must say that it is extremely rare to encounter such a combination of expertise and warmth in service, and for that reason, I want to emphasize my heartfelt gratitude towards him.
Lastly, I want you to know that my prayers are with you Mr. Hugo. Praying that you have not only continued but great success and abundant Blessings in and over your life. May you continually be Blessed with prosperity, phenomenal health, and extreme happiness as you continue to serve others with the same dedication and kindness that you bestowed upon me today, Sir. Dios Te Bediga, Mr. Hugo and again, I thank you from the bottom of my heart.
Respectfully,
Vivian Ryals
December 31, 2025
Unprompted review
Reply from Everything Breaks
Thank you so much for your thoughtful and heartfelt 5-star review! We are truly honored by your kind words and are delighted to hear about the exceptional service our representative provided.
His professionalism, knowledge, and genuine care for our customers are qualities we value greatly, and we are proud to have him as part of the Everything Breaks team. Your appreciation and blessings mean a great deal to us, and we will be sure to share your message with him.
Thank you again for taking the time to share your experience. We sincerely appreciate your trust and support, and we look forward to continuing to serve you.
-The Everything Breaks Team
I’ve been with everything breaks for…
I’ve been with everything breaks for three or four years. I no longer needed their services. I tried to cancel my policy. They absolutely would not let me cancel it. He spent more than five minutes, trying to talk me into just keeping their services. It was horrible. He ignored everything I was telling him and went onto the next line of his teleprompter. horrible.
December 20, 2025
Unprompted review
Reply from Everything Breaks
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. Our goal is always to respect our customers’ decisions while clearly explaining available options, and we regret if the conversation felt frustrating or dismissive. Your feedback is important to us and will be shared with our team so we can improve our communication and ensure a better experience moving forward. We appreciate the years you spent with Everything Breaks and wish you all the best.
-The Everything Breaks Team
Marco help me keep my warranty in was…
Marco help me keep my warranty in was calling to cancel but Marco saved me an my wife from not having our warranty with Everything Brecks , I can rest with ease now driving my car because Marco help us keep the warranty thanks for a Merry Christmas Marco
December 18, 2025
Unprompted review
Reply from Everything Breaks
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that our representative was able to help you and your wife feel confident about keeping your warranty with Everything Breaks. Knowing you can drive with peace of mind means a lot to us. We truly appreciate your kind words and wish you a very Merry Christmas as well!
-The Everything Breaks Team
Rod Hicks was extremely helpful and very professional!!
My name is Terri Scott from Anderson Nissan and your employee Rod Hicks was very helpful and extremely helpful with the payment on the R/O we submitted.
It would be a pleasure to work with your company and Rod again in the future!!!!!
Thank You!!!
December 18, 2025
Unprompted review
Reply from Everything Breaks
Thank you for the 5-star review! We truly appreciate you taking the time to share your experience. We’re so glad to hear that our representative was extremely helpful with the payment on the R/O submitted. It means a lot to us that you’d enjoy working with our company again in the future—we look forward to it as well!
-The Everything Breaks Team
She did great and everything and tried…
She did great and everything and tried her very best Deborah
December 14, 2025
Unprompted review
Reply from Everything Breaks
Thank you for your 5-star review! We’re happy to hear our representative did a great job and truly tried her very best to help. We appreciate you taking the time to share your experience!
-The Everything Breaks Team
Buyer beware, just another con.
Buyer beware. I wanted just an auto-warranty policy. They slipped in a home.warranty policy. I cancelled noth policies in Ocotober, and they are still saying I have the home policy and that I owe them for it. Even though they acknowledge i cancelled both policies. They refuse to take care of the problem and they say it is line 5's problem not their problem.
September 30, 2025
Unprompted review
Reply from Everything Breaks
Thank you for your feedback. We’re sorry to hear about your experience and take concerns like this very seriously. We would like the opportunity to review your account and clarify the situation regarding your policies.
To assist you further, we will need your full name or policy number so we can locate your account and provide an accurate response. Please contact our customer service team with this information, and we will work to resolve the issue promptly.
-The Everything Breaks Team
Brandon did excellent with helping with…
Brandon did excellent with helping with my concerns. Good Job
December 12, 2025
Unprompted review
Reply from Everything Breaks
Thank you for your 5-star review! We’re happy to hear our representative did an excellent job addressing your concerns. We’ll be sure to share your kind words with him—thank you for choosing us!
-The Everything Breaks Team
Everything break are liars
Everything break are liars, they scam and don’t want to remove non of your card information out the system the people that answer the phone act like they don’t know anything about everything breaks but y’all can see my policy with them and say oh we can help with your cancellation but you will have to get coverage with whatever the f*** is omega warranty JOHN is the person that I spoke too such a liar n let my card keep getting charged y’all ain’t doing nothing but making me document my information and get more ready to sue you guys…. I can’t wait cus this gone be a fun one since y’all act like y’all don’t know what’s going on but can see my shit in the read flag n everything because even if y’all was working with a third party company how can they even see my account get read flag how can they see my information just be lying😂😂😂 I’ll see y’all in court soon!!! Keep charging my card everyday!!!!
December 12, 2025
Unprompted review
Reply from Everything Breaks
Our records indicate that the policy on your Chevrolet Cruze was canceled on September 24, 2025, and the coverage was transferred to your Nissan Rogue Sport at that time.
The only successful charge to your credit card was the initial down payment on September 11, 2025 for the original policy. All subsequent billing attempts related to the Nissan Rogue Sport have been declined, and no additional funds have been collected.
At this time, we have not received a request to cancel the policy on the Nissan Rogue Sport. If you would like that policy canceled, please contact our customer service team directly so we can process the request and confirm cancellation in writing.
We are committed to transparency and resolving concerns accurately based on documented account activity.
-The Everything Breaks Team
Marco was extremely helpful while…
Marco was extremely helpful while giving me plenty of wonderful options to choose from. Professional all the way.
December 10, 2025
Unprompted review
Reply from Everything Breaks
Thank you so much for your 5-star! We’re thrilled to hear that our representative provided you with helpful guidance and plenty of great options. We truly appreciate your kind words and are glad you had a professional, positive experience with us. If you ever need anything else, we’re here to help!
-The Everything Breaks Team
Marco was great
December 10, 2025
Unprompted review
Reply from Everything Breaks
Thank you for the 5-star review! We're glad to hear our representative was great in assisting you. We appreciate you taking the time to share your experience, and we're always here if you need anything!
-The Everything Breaks Team
Reply from Everything Breaks
Thank you for the 5-star review! We're glad to hear our representative was very helpful. We appreciate you taking the time to share your experience, and we're always here if you need anything!
-The Everything Breaks Team
I told Marco my concerns and her…
I told Marco my concerns and her lowered my price
December 8, 2025
Unprompted review
Reply from Everything Breaks
Thank you for your 5-star review! We’re glad to hear our representative took the time to listen to your concerns and helped lower your price. Providing supportive and personalized service is always our goal, and we’re happy we could make your experience a positive one.
-The Everything Breaks Team
Excellent service
Marco was excellent. He helped answer all my questions and concerns.
December 4, 2025
Unprompted review
Reply from Everything Breaks
Thank you for your 5-star review! We’re glad to hear that our representative was excellent and able to answer all your questions and concerns. We appreciate you taking the time to share your experience!
-The Everything Breaks Team
Reply from Everything Breaks
Thank you for your 5-star review! We’re glad our representative was able to assist you and get everything taken care of. We appreciate your patience and are always here if you need anything in the future.
-The Everything Breaks Team
Buyer Beware!!!
Buyer Beware!!!! Don't sign up with Everything Breaks until you actually read the contract describing what is covered. (and they will avoid giving you a copy of the coverage, even when you specifically ask for it!) The sales people tell you what is covered in their most expensive Plan, but then quote you the price for their least expensive Plan, with minimal coverage. Everything Breaks is the best example of Bait-and-Switch I've seen in decades. When they are giving their sales pitch, they are talking about their "bumper-to-bumper" Plan; but when they are quoting your monthly cost, it is for their extremely limited "drivetrain" only coverage. Also, when you attempt to call their customer service department (and you will !) be prepared to wait on hold for 35 minutes at a time; and, it typically takes at least four (4) calls before you will actually be able to speak to someone who can address your problem. "Everything Breaks" goes in my SCAM category. Apparently their business model is based on "get them signed up for the worthless Plan, then we can upsell them later for double the quoted price when they finally realize the initial Plan we sold them is NOT what we told them it was going to be during our sales call."
October 24, 2025
Unprompted review
Reply from Everything Breaks
Thank you for taking the time to share your concerns. We’re truly sorry to hear about your experience, as this is not the level of clarity or service we aim to provide.
After reviewing the account, we’d like to clarify that you reached out to us multiple times because you were concerned the enrollment was for a loan. Our team explained on each call that this was an auto warranty plan, not a loan. During those conversations, we also reviewed an optional upgrade and our WeCare program. We later followed up to go over the upgrade details and pricing, and you requested some time to think about the higher cost. Four days later, you contacted us to cancel, and we processed that request right away.
We never want anyone to feel confused or misled about coverage or pricing. Every policy includes the full contract, which is emailed immediately after purchase so customers can review all terms in writing. Our goal is always to provide clear, transparent information about each plan before any commitment is made.
We’re also sorry if you experienced long wait times when calling in. We understand how frustrating that can be and are continuously working to improve our response times and overall support.
We truly appreciate your feedback, and if you’d like to discuss anything further, we’re here and happy to help.
-The Everything Breaks Team
Marco did a great job helping me!!
November 21, 2025
Unprompted review
Reply from Everything Breaks
Thank you for the 5-star review! We’re thrilled to hear that our representative did such a great job assisting you. We appreciate you taking the time to share your experience, and we’re always here if you need anything else.
-The Everything Breaks Team
Respectful and handle all my needs Marco
Respectful and handle all my needs Marco
November 21, 2025
Unprompted review
Reply from Everything Breaks
Thank you for the 5-star review! We’re happy to hear that our representative was respectful and took care of everything you needed. We appreciate you sharing your experience, and we’re always here to help if anything else comes up.
-The Everything Breaks Team
Marco got me 2 months deferred payments…
Marco got me 2 months deferred payments for my truck that was totaled last night.
November 21, 2025
Unprompted review
Reply from Everything Breaks
Thank you for the 5-star review! We’re very glad our representative was able to help by arranging two months of deferred payments after such a difficult situation. We appreciate you taking the time to share your experience, and we’re here for anything else you may need moving forward.
-The Everything Breaks Team
Total bait and switch once you need help
Total bait and switch once you actually need to use it! The reps are GREAT! Very empathetic and supportive, patient a knowledgeable…truly the best in class, and they really do care!!!! It’s just too bad that the product is so impossible to use. After unauthorized amount was charged to my bank account for months by “Line 5”. I tried to cancel. Crystal convinced me to use it and that I ought to take my car to the dealership since it would be covered anyway…fast-forward my car has now been at the dealership for a month and I have been without transportation severely jeopardizing my job. It took me getting on a three way call with EB and the dealership to get even an acknowledgement of a claim (Keenan’s idea and a good one !!!). once filed (again! - original was day I brought to shop), it only took an hour to deny the entire claim. That is one month I’ve been without a vehicle for absolutely nothing!!!!! this severely jeopardized my job and inconvenienced my entire life. Please contact me if you’ve had a similar experience. I have already submitted to BBB. They are kicking people who are already down. It is so cruel. I put the contract and the invoice from the dealership into AI and AI basically says they are deliberately misleading: check back. I will add that verbiage later when I figure out how to upload an image.
October 21, 2025
Unprompted review
Reply from Everything Breaks
Thank you for taking the time to share your concerns. We understand how frustrating it can be to deal with vehicle repairs and conflicting information from a repair facility, and we sincerely apologize for the inconvenience this caused.
After reviewing your account, call notes, and the complete claim file, we confirmed that the repairs recommended by the dealership were not eligible for coverage under the service agreement you purchased. The components diagnosed—including the oil pressure sensor and pigtail, thermostat, fluid exchange, catalytic converters, and the A/C blower motor and resistor—are not listed as covered items in the contract. For this reason, the claim was denied in accordance with the terms of the agreement.
We also understand your frustration with being told by the dealership that they were “waiting on Everything Breaks.” Our records show that no claim had been submitted to us during those earlier visits. The first claim was not received until the repair facility filed it during the three-way call, which appears to have contributed to the delays and confusion.
Regarding billing, the Line5 charge was the monthly installment for your agreement. Line5 does not process unauthorized transactions; they bill only what was approved at enrollment. We recognize that the name may appear unfamiliar on a statement, which may explain the concern.
Your feedback about your interactions with our representatives is appreciated. They provided the contract upon request and clarified coverage based on the plan purchased. While we understand this was not the outcome you were hoping for, the claim decision was based strictly on the coverage outlined in your agreement.
At this time, the claim remains denied, and we stand by this decision based on the contract terms.
Thank you again for bringing this matter to our attention.
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