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Evike.com Reviews 8,242

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TrustScore 4.5 out of 5

4.3

Hobby Store
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Review summary

Created with AI, based on recent reviews

Evaluating 220 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of products and the wide selection available, making it easy to find what they need. Many people highlight the fast shipping and the careful packaging, ensuring items arrive in great condition. Reviewers also appreciate the helpful and responsive customer service, often noting quick resolutions to their inquiries. However, some customers experienced issues with order fulfillment, including missing items or incorrect products, and occasional delays in delivery. A few other people also felt that customer service response times were slow or unhelpful in certain situations, particularly regarding returns or technical support.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the wide selection of in-stock gear and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising fast shipping times,... See more

Order

Clients share ambiguous opinions on order experiences, with many expressing satisfaction with the ordering... See more

Quality

Consumers find quality to be positive, with many reviewers stating that products arrived in great or... See more

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness and quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would order a lot MORE, freely, if the return/exchange policy were a bit less "heavy" for me. I would love to see a better return/exchange method in place. I know Evike.com will have a very good... See more

Rated 4 out of 5 stars

I would say that my experience was good but not exceptional. The package was not delivered on time, but after calling support and clearing up the issue with delivery driver not knowing where to delive... See more

Rated 5 out of 5 stars

I bought an ak-105 from them and the gun is great. Although unfortunately I bought the wrong bbs and the wrong battery for it since i'm new to owning my own airsoft guns. The customer support guy I ta... See more

Rated 5 out of 5 stars

Evike.com did me a solid! They shipped my package out priority express mail because of a hoilday that would've delayed the package more. I feel like this is not only a company who serves with its... See more

Company details

  1. Hobby Store

Information provided by various external sources

Offering our customers the perfect experience is our never-ending goal. To achieve our vision, we vow to become the most successful and most respected business in America. We have become the leader in the industry because of our hard work, dedication to our customers, thirst for perfection, integrity, vision, and willingness to invest back into the industry. For over a decade, Evike.com Inc. has been the world's most trusted, leading distributor, innovator, and developer of Airsoft training equipment. We are also the exclusive representation, service center, and maker of many of the premier Airsoft brands in the sporting, training and commercial markets. At our core, our passion for quality, innovation, safety, and a personal touch in customer support make us second to none. Our international array of strategic partners span the globe in countries such as the U.S., Hong Kong, China, Taiwan, Japan, Europe, Canada and South America. In the U.S., we are proud to have the largest staff, high-end Airsoft distribution network, warehouse, Airsoft convention, and showroom in the world.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

The variety of products are good

The variety of products are good. A huge improvement would be the time to package orders. Seems like every time I order from evike, it takes 5+ days for the order to get a shipping label. I’ve received parts from Hong Kong faster than that.

January 31, 2026
Unprompted review
Rated 2 out of 5 stars

So the gun is great

So the gun is great. The problem is that the batteries don't fit i feel like it was a waste of 300$ in the end. Customer service was good they tried what they could. 100% would not recommend.

January 14, 2026
Unprompted review
Rated 3 out of 5 stars

Everything I Ordered Arrived

Everything arrived as expected. However, the Watrhog AEG did not come with the same battery connector that the website specified (small tam). Therefore I ordered the wrong battery2 charging combo for it. Thankfully I ordered a second battery and ordered the wrong battery which ended up being the correct battery. I emailed Evike about the incorrect website description for the battery connector on the AEG and never heard back

December 21, 2025
Unprompted review
Rated 5 out of 5 stars

first scar i ever bought and i LIKE IT

i would make it a 4.5 stars if i could. the reason has nothing to do with the Scar, it's the darn tariffs and tax that gets added once it enters Canada. the staff are great answer anything and everything.

December 31, 2025
Unprompted review
Rated 2 out of 5 stars

Bad experience

I called customer service after 2 weeks… twice and both times they blamed it on usps. Tracking said label printed. USPS never scanned it because the item was never shipped. Meanwhile, They couldn’t replace the item because it went out of stock everywhere. Thank god I paid with PayPal.

December 16, 2025
Unprompted review

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