Evike.com Reviews 8,242

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 220 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of products and the wide selection available, making it easy to find what they need. Many people highlight the fast shipping and the careful packaging, ensuring items arrive in great condition. Reviewers also appreciate the helpful and responsive customer service, often noting quick resolutions to their inquiries. However, some customers experienced issues with order fulfillment, including missing items or incorrect products, and occasional delays in delivery. A few other people also felt that customer service response times were slow or unhelpful in certain situations, particularly regarding returns or technical support.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the wide selection of in-stock gear and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising fast shipping times,... See more

Order

Clients share ambiguous opinions on order experiences, with many expressing satisfaction with the ordering... See more

Quality

Consumers find quality to be positive, with many reviewers stating that products arrived in great or... See more

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness and quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would order a lot MORE, freely, if the return/exchange policy were a bit less "heavy" for me. I would love to see a better return/exchange method in place. I know Evike.com will have a very good... See more

Rated 4 out of 5 stars

I would say that my experience was good but not exceptional. The package was not delivered on time, but after calling support and clearing up the issue with delivery driver not knowing where to delive... See more

Rated 5 out of 5 stars

I bought an ak-105 from them and the gun is great. Although unfortunately I bought the wrong bbs and the wrong battery for it since i'm new to owning my own airsoft guns. The customer support guy I ta... See more

Rated 5 out of 5 stars

Evike.com did me a solid! They shipped my package out priority express mail because of a hoilday that would've delayed the package more. I feel like this is not only a company who serves with its... See more


Company details

  1. Hobby Store

Information provided by various external sources

Offering our customers the perfect experience is our never-ending goal. To achieve our vision, we vow to become the most successful and most respected business in America. We have become the leader in the industry because of our hard work, dedication to our customers, thirst for perfection, integrity, vision, and willingness to invest back into the industry. For over a decade, Evike.com Inc. has been the world's most trusted, leading distributor, innovator, and developer of Airsoft training equipment. We are also the exclusive representation, service center, and maker of many of the premier Airsoft brands in the sporting, training and commercial markets. At our core, our passion for quality, innovation, safety, and a personal touch in customer support make us second to none. Our international array of strategic partners span the globe in countries such as the U.S., Hong Kong, China, Taiwan, Japan, Europe, Canada and South America. In the U.S., we are proud to have the largest staff, high-end Airsoft distribution network, warehouse, Airsoft convention, and showroom in the world.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Solid Gun

Pretty fast delivery. Gun is solid, some minor signs of wear but it’s most likely machine and shipping stuff.

September 30, 2025
Unprompted review
Rated 3 out of 5 stars

Evike is nice, but….

I enjoy Evike and their products. I just can’t seem to get any response to my Tickets and Emails. I sent in two questions regarding a replica M870 that came busted day one. Both tickets were left unanswered. I then sent an RMA (return) request which didn’t get a response. After several work days I sent an Email to the RMA department and asked about the request. The person that responded to me was pleasant and said they put in another ticket for me. Several days have passed and I have not received anything other than an Email asking me to fill out this review. I’ll try again and see what happens. Wish me luck.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Love this company

I’ve been doing business with Evike.com for a few years. I’ve had to do some exchanging from time to time but not a big deal. They are here to help. They answered all questions every time and were friendly and professional, helpful and knowledgeable. I highly recommend them.

August 17, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look