Evolution Bikes by Giannini Reviews 2,660

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

I bought Stromer ST1 e-bike a month ago (3300+ euros), with 814 WH battery. From the day 1 battery was defective, could not charge the bike, there is error code for the battery. I have contacted t... See more

Rated 2 out of 5 stars

The product photos clearly show a front mudgard, but it was not included in the delivery. When I contacted the store, they said the images are only “illustrative” and refused to send the missing par... See more

Rated 5 out of 5 stars

The delivery was super fast to Greece and was almost before Easter week! Super price on Scott spark Rc. Packaging was perfect and secure. They are professionals and I will buy again from Evolution bik... See more

Rated 5 out of 5 stars

Ordered a Scott bike from them. The experience was flawless. Beautiful customer service. Received the bike 7 days earlier without any issues in perfect condition! They even included free pedals and a... See more

Company details

  1. Bicycle Store
  2. Bike Accessories Store

Information provided by various external sources

Evolution Bikes nasce come negozio fisico a Casapulla, in provincia di Caserta. Da circa 6 anni siamo attivi sul web vendendo biciclette e tutti i generi di prodotti riguardanti il mondo del ciclismo con la professionalità e la grande qualità del servizio che da più 40 di anni ci contraddistinguono.


Contact info

3.5

Average

TrustScore 3.5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

very good website

very good website. The order was shipped very quickly and the product packaged very well. I recommand it

November 29, 2020
Rated 5 out of 5 stars

Top !

Top ! Rapide efficace

October 15, 2020
Evolution Bikes by Giannini logo

Reply from Evolution Bikes by Giannini

Nous vous remercions de nous avoir choisis pour vos achats.
Evolution Bikes.

Rated 5 out of 5 stars

Ottimo negozio sotto tutti gli aspetti

Ottimo negozio sotto tutti gli aspetti. Soprattutto ci lavorano (con entusiasmo) dei professionisti esperti e capaci, non solamente dei venditori. Negozio fornitissimo per ogni fascia di mercato e di prezzo, cosa non scontata in questo periodo di covid (produzioni ferme) e bonus bici (che ha svuotato i magazzini di tutta italia). Prezzi al di sotto della media con possibilità di acquisti online. Lo consiglio sicuramente.
Great shop in all sides. experienced and capable professionals work there (with enthusiasm), not just salesmen. Well-stocked shop for every market and price range, Prices below the average with the possibility of online purchases. I definitely recommend it.

October 13, 2020
Unprompted review
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Reply from Evolution Bikes by Giannini

Grazie Carlo, il nostro team è entusiasta di aver soddisfatto le tue esigenze.
Evolution Bikes.

Rated 1 out of 5 stars

Everything is very bad

Everything is very bad! Evolutionbikes.it sent me the wrong bike model! Instead of the Lapierre OVERVOLT TR 5.6 model, they sent me the cheaper Lapierre OVERVOLT TR 5.5. And I don't need this bike. I'm shocked..

October 5, 2020
Unprompted review
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Reply from Evolution Bikes by Giannini

Hi Juri,
we are going to contact you tomorrow. Anyway the bike is not the wrong one. You see 5.5 but it's the 5.6 model. In fact you can check the specs and see it has all the components of the 5.6. The frame does not change between 5.5 and 5.6. Lapierre regards the bike as 5.6 as well. Looking forward to hear you tomorrow!
Evolution Bikes

Rated 5 out of 5 stars

Excellent service

Excellent service. I ordered from Belgium, since I couldn't find the castelli aero bibshort in dark blue anymore in Belgium. Got the package nicely delivered. Very good messaging: a mail when i ordered the product and a mail when they shipped it. Small remark, all mails where in Italian, so you might need to translate that. Thanks for the service.

September 19, 2020
Unprompted review
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Reply from Evolution Bikes by Giannini

Thank you for your faith in us Tom, despite the many kilo-meters between us.
Evolution Bikes.

Rated 5 out of 5 stars

Fabulous and swift service

Fabulous and swift service. I just bought my 2nd and 3rd e-MTB from Evolution Bikes. Many thanks particularly to Mr. Antonio.

September 7, 2020
Unprompted review
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Reply from Evolution Bikes by Giannini

Thank you for trusting us with your purchase.
Evolution Bikes.

Rated 5 out of 5 stars

Perfect.

Perfect.
Super fast shipping.

August 26, 2020
Unprompted review
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Reply from Evolution Bikes by Giannini

Thank you for trusting us with your purchase.
Evolution Bikes.

Rated 1 out of 5 stars

UK buyers beware - their negligence has cost me hundreds

Ordered a Bianchi Oltre XR3 via the EBAY store and paid same day - Evolution Bikes responded 5 days later to say item was no longer in stock. A refund process was initiated through paypal as a result, however due to exchange rates I have lost £150 (£180 euro) - all due to EVO BIKES negligence. This could have been avoided. I am really dissapointed. Nobody has offered any sort of compensation or real apology. Would not recommend buying from outside Italy for this reason.

August 19, 2020
Unprompted review
Rated 5 out of 5 stars

Generous and solution-oriented customer support experience and trustworthy company

I bought a Bianchi Oltre XR3 back in start February. The best price I've seen around with a 40% discount. Unfortunately the bike I had bought was already sold and hadn't been removed from the webpage. As an apology they offered to send me a 2020 model instead of the 2018 model I had bought. The 2020 model hadn't been produced at that point and I had to wait. Short before the bike had been produced COVID-19 had broken loose in Italy and further delays occured. Finally mid July the bike was ready and got shipped to Denmark. Unfortunately the bike arrived with a damaged fork where a small carbon-flake had chipped off. I reached out to Evolution Bikes and they quickly send me a new fork. With all the unlucky events the whole process from paying to receiving the bike took 6 months, but I'm sure its usually alot quicker

August 8, 2020
Unprompted review

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