Evolve Home Energy Solutions Reviews 595

I am not commenting on the business. Itself just that I think it's pretty disgusting that they have workers show no care or consideration for disabled people. parking in a disabled Bay quite clearly mark. I don't think this is a good advertisement for the business.

The politeness and honesty with my home assessment is a breath of fresh air. Sean explained to me exactly what was required, exactly what was available and what options existed outside of that.

In representing Evolve Home Energy Solutions, Sean has demonstrated that there are still professional trustworthy services. Thank you Sean and thank you Evolve Home Energy Solutions.

They installed cavity wall insulation for me. Arrived before 8 AM before I was ready, with no prior warning. So I'm trying to get ready for work while also sorting access for them and answer their questions. Needed access to a shed which runs the length of my property which I hadn't been asked to clear ahead of time and which is full of stuff. Fine. I can deal with all that. Then, after they completed the works, I find brick dust has entered my house through every open window (the windows are open because it's warm weather currently). Maybe I'm stupid, but I don't know what is involved in these installations and didn't know that I should close my windows/doors and was not asked to do so. So there's dust and insulation beads throughout my shed and house. Additionally and worst of all, a professional video monitor which was in storage in my shed due to infrequent use, was damaged by the work team. Buttons were knocked off and I have looked for them but have not been able to find them - maybe they were hoovered up during the job? Who knows. But they're irreplaceable and gone forever. Probably one of a handful of intact units of its kind in the country and now it's damaged/incomplete because they couldn't be bothered to ask me to move it out of their way (I didn't even realise it WAS in their way). They were scheduled to do my loft insulation the following week but that's not happening now - no way they're coming back in my house. Avoid.

Complaints manager called and asked me to rehash the whole thing for a third time on the phone - did so and said I wasn't interested in restitutions (mainly because I'm still furious) and he just said "OK" and hung up. Appalling.

I was today by Bailey and George - they were polite, respectful and really helpful with their advice! I would definitely recommend these guys! Thank you again!

Bailey and George were very courteous and polite. Thank you

George and Bailey were polite, efficient and professional. They answered all my questions and explained clearly what they have recommended and the next steps

Callum and Lucas were really friendly, helpful and knowledgeable. They knew exactly what they were doing and explained everything so I knew what they were doing too. They arrived when they said and helped book in my next appointment around my busy schedule. Thank you!

Bailey the assessor messaged me beforehand to make sure I was still available, he arrived on time and was polite throughout. He investigated my wall cavities and advised on increasing the energy efficiency rating of my house. He didn’t try to force any sales and also steered me away from not worthwhile improvements based on what he saw.

Bailey was very pleasant young man very informed answered all our questions and was very thorough with his survey

Sian was so easy to speak with and very efficient. An appointment was made on the phone with no hassle whatsoever.

Bailey our energy advisor carried out a thorough survey and gave us an honest appraisal of the improvements needed to our house in order to reduce our energy usage.

Bailey was a very friendly helpful man you gave some good advice

Bailey was friendly and informative. Even though we didn’t qualify for the scheme he offered some good advice.

Ellie was very polite, professional, and helpful during the phone call

Bailey recently visited my property to carry out an assessment for potential government grants related to energy efficiency improvements. From start to finish, he was professional, knowledgeable, and easy to talk to. He took the time to explain what he was looking for, answered all my questions clearly, and gave me some really useful advice on steps I could take to improve the home's EPC rating.

He made the whole process feel straightforward and stress-free, and it’s clear he knows his stuff when it comes to insulation, heating systems, and what qualifies for funding. I wouldn’t hesitate to recommend Bailey to anyone looking to explore their options for making their home more energy efficient.

Thanks again, Bailey.

Excellent Bailey was efficient and professional and very knowledgeable.

Today, our home was visited by a surveyor Bailey for an inspection of the roof and cavity wall insulation. He notified us in advance, was polite, attentive, and knowledgeable. He gave us helpful advice on how to keep our home in good condition. We hope the company he works for will carry out the recommended work with the same level of professionalism. Thank you, Bailey!

Bailey has been a great with looking at what needs to be do to improve my insulation issues with my home, and also helped me update better how it all works I will definitely be using Evolve for any work I need to get done

Bailey was great, turned up when stated, cleaned up and didn’t leave any mess!

I have tried to contact Evolve via email, then left a bad review here, and then on email agian. They resoponded to my post on here saying that they would contact me. I have yet to receive a reply.

Do not get anywhere close to them. You will be left in the cold, quite literally!

== EDIT ==
In your last reply, you stated that you will be contacting me. Someone has since reached out to me attempting to get this sorted. But because it has taken so long, I will need to have a survey done again. What a waste of resources and everyone's time.