Good service had a couple issues with location as my house is hard to find and despite instructions and whereabouts, have posted to wrong address or randomly canceled last minute. Other than that with... See more
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About Evri
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From our roots as a mail order company 50 years ago, we’ve grown considerably over the decades – and we’ve had a few name changes along the way. Now, with our friendly team of 20,000+ couriers, 15,000+ ParcelShops and Lockers, and a growing network of state-of-the-art hubs and depots, Evri provides delivery solutions for anyone who wants to send a parcel.
Whether it’s someone sending a birthday present to a friend, a marketplace trader shipping in bulk or a major brand such as John Lewis, ASOS or Next, we work closely with diverse communities and more than 700 of the UK’s top retailers to safely get parcels from A to everywhere.
A lot of parcels, in fact. More than 730million a year.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the years celebrating our achievements in IT, innovation and our environmentally friendly green fleet.
Evri is more than just a name. It’s a statement of intent, reflecting our commitment to customers and clients.
Every parcel, every person, every place – every delivery made for you.
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They could actually do what they are…
They could actually do what they are supposed to do and actually DELIVER a better parcel instead of lying and saying they attempted delivery and the “business” was closed!!! I live in a house and it’s certainly not a business!! Teach your drivers to open gates and leave your parcels where instructed instead of throwing them over the fence or not even bothering to deliver!!! Awful company

Reply from Evri
Brilliant delivery lady
Our delivery lady is absolutely brilliant and does a n excellent job!

Reply from Evri
Delivery service
really good and fast delivery service also left my parcel in the correct place.

Reply from Evri
Great delivery guy
Great delivery guy. Always follows instructions as to where to leave my parcels. Very friendly and 😀

Reply from Evri
We have the BEST EVRI driver
We have the BEST EVRI driver! Very kind, courteous, and helpful. We're happy when a delivery we have says EVRI because if he's in, we're taken care of! Keep up the good work 👍

Reply from Evri
Never had any problems with Evri
Never had any problems with Evri,
Always on time, polite

Reply from Evri
Parcel was returned because ot got…
Parcel was returned because ot got damaged at your delivery hub

Reply from Evri
Excellent friendly service from the…
Excellent friendly service from the Evri delivery people. Very impressed

Reply from Evri
Driver all way lets me know they have…
Driver all way lets me know they have delivered my goods unlike some company’s and always friendly

Reply from Evri
Unreliable
I was given a time slot , I made arrangements to be in, that time slot then moved another 2 hours, this delivery driver is never on time, I get a delivery slot and he will turn up randomly the next day, when I get parcels delivered now if I see it’s evri I usually change to Royal Mail or dpd, as the issue has gone on for months. Hes a lively friendly man but just so unreliable sorry
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