EWI Store Reviews 

359
•
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

The goods were delivered quickly, but one item from the order was missing. Despite several attempts to resolve the issue, nothing happened I received a reply to my initial emails, but later there was... See more

Rated 5 out of 5 stars

I don't do many reviews but I do feel these guys are worth a bit of praise. Although I am just a DIY'er and occasional customer - I have used EWI store a few times now and they've always been really h... See more

Rated 5 out of 5 stars

We recently used EWI Pro's silicone render on a refurbishment project and have been genuinely impressed. Solid product, easy to work with, and one we'd happily specify again.

Rated 5 out of 5 stars

These guys are brilliant, delivery network and lead times are spot on. Spec requests are always dealt with in a timely manner, can’t fault the service at all! Being an installer for many years of sili... See more

Company replied

Company details

  1. Construction Equipment Supplier
  2. Construction Company

Written by the company

External wall insulation company based in Chessington and Aylesbury.


Contact info

3.9

Great

TrustScore 4 out of 5

359 reviews

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No recent history of asking for reviews

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3.9

All reviews

(359)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

EWI Store, the company that gives you more.

EWI Store is a company that supplies great quality render products that I use on a regular basis. My rep (Matthew Hall) and technical guru (Paul Christmas) are a fantastic part of the EWI Store team. They are quick to answer any issues I may have and are a great tool when customers need information I cannot give. The aftercare with EWI Store products is what I would say sets them apart from other suppliers and I couldn’t speak more highly of them.

March 30, 2023
Unprompted review
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Reply from EWI Store

Thank you for your wonderful feedback Mr Jones! I will ensure Matt & Paul are sent a copy of this also.

Rated 5 out of 5 stars

From ordering too delivery was so…

From ordering too delivery was so smooth.cannot fault at all. Will be ordering again soon. Must mention the delivery driver Conner an absolute star polite helpful credit to you. Many thanks too you all.

March 30, 2023
Unprompted review
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Reply from EWI Store

Thank you Philip! We will pass your wonderful feedback onto Connor!

Rated 5 out of 5 stars

Overall great experience

Well equipped store, very helpful stuff, great communication and smooth transport.

March 28, 2023
Unprompted review
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Reply from EWI Store

Thanks Marta for your kind words!

Rated 5 out of 5 stars

Highly satisfied!!

As a builder, I am always on the lookout for reliable partners to help deliver the best solutions for my clients. That's why I am thrilled to share my experience working with Michal Kwasnik at EWI Pro (ewipro.com) for a client's external insulation project. Michal's competence, customer approach, and product knowledge are simply unmatched in the industry, and it was a pleasure to collaborate with him on this project.

From the very beginning, Michal took the time to understand our client's specific needs and requirements. His in-depth knowledge of the EWI Pro systems allowed him to provide valuable insights and recommendations that ultimately led to the selection of the perfect insulation solution for our client's property. As a builder, it was reassuring to know that we were working with an expert who genuinely cared about the success of the project.

Michal's exceptional communication and collaboration skills made the entire process seamless. He was always available to address any questions or concerns that we or our client had and kept everyone informed on the project's progress. His friendly and approachable demeanor not only made him a pleasure to work with but also instilled confidence in our client that they had made the right choice.

I wholeheartedly recommend Michal Kwasnik and EWI Pro to any builders or homeowners considering external insulation for their projects. Michal's professionalism, knowledge, and customer-centric approach make him the ideal partner for a successful and stress-free experience. With Michal and EWI Pro, you can trust that you're getting the best service and expertise in the industry.

March 14, 2023
Unprompted review
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Reply from EWI Store

Thanks Dawid! We will make sure Michal is aware of your wonderful feedback!

Rated 5 out of 5 stars

We are generally building company and…

We are generally building company and always use EWIstore for insulation products. Materials always in stock, good knowledge and always good advice. Good on prices too.

March 24, 2023
Unprompted review
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Reply from EWI Store

Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Polite helpful man.

Hi! Lovely to have a kind friendly face at the door for a delivery, asked where it wants to go, and it was a bit troublesome but seemed no problem, wish all could be same!

March 23, 2023
Unprompted review
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Reply from EWI Store

Thank you for your wonderful feedback!

Rated 5 out of 5 stars

We have been buying materials from EWI…

We have been buying materials from EWI for a while, Sushmita and Louise have been very helpful in organsising our orders and geting materials to site.
Thank you!

March 23, 2023
Unprompted review
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Reply from EWI Store

Thank you for your wonderful feedback! I will make sure Sushmita and Louise are made aware of your wonderful words!

Rated 5 out of 5 stars

Great team and efficient

We have been buying materials from EWI for our projects, Ellie, Sushmita and Louise have been incredibly helpful towards organsising our orders and geting materials to site, great work guys and quality products!

March 23, 2023
Unprompted review
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Reply from EWI Store

Thank you for your wonderful feedback!

Rated 5 out of 5 stars

My company has used EWI for many years…

My company has used EWI for many years now, everyone who works for the company are very helpful and cannot do enough to make sure that you receive the best service possible. We would recommend them to anyone and the office team are always willing to help.

March 22, 2023
Unprompted review
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Reply from EWI Store

Thank you for your wonderful feedback!

Rated 4 out of 5 stars

Staff were very friendly and helpful

Staff were very friendly and helpful, with good knowledge of the products.
The products I have used so far have been great, my only complaint is some of the tools tended to break very easily.

January 20, 2023
Unprompted review
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Reply from EWI Store

Thank you for your great feedback!

Rated 5 out of 5 stars

Meir Contract

Good knowledge of products , helpful advise and efficient order system accurate delivery dates.

October 14, 2022
Unprompted review
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Reply from EWI Store

Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Great products and quick service

Great products and quick service. Sales team was very good and helped with the order.

January 18, 2023
Unprompted review
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Reply from EWI Store

Thanks Jarek! I will let the sales team know about your great feedback.

Rated 5 out of 5 stars

Fast and professional

Lovely, fast and friendly customer services.

March 20, 2023
Unprompted review
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Reply from EWI Store

Thank you for your kind words about our Customer Services team. I will ensure they are told of the feedback.

Rated 5 out of 5 stars

They performed very well

They performed very well. There was a confusion with part of the order but they corrected it quickly and were nice to deal with. The bespoke colour options were affordable.

January 3, 2023
Unprompted review
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Reply from EWI Store

We are glad our teams were able to resolve your query quickly. Thank you for the kind words.

Rated 1 out of 5 stars

Received a broken trowel

Received a broken trowel , emailed to tell them got a reply asking me to send pictures which was done , no further contact from them,no refund or replacement either

February 3, 2023
Unprompted review
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Reply from EWI Store

Hi Andy, I am sorry this was your experience. I can see there was email an email outgoing about this, but it looks like our email system did not receive your email. The attachments may have been too large. Could I ask you to send these again to deliveries@ewistore.co.uk and we will arrange a refund for you immediately. Thank you.

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, slight hitch with delivery but wasn’t their fault, sorted it straight away
Will definitely use again

February 17, 2023
Unprompted review
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Reply from EWI Store

Thank you for your kind words!

Rated 5 out of 5 stars

I needed a quick turnaround to get…

I needed a quick turnaround to get materials to my job as client had a deadline as the job was in the grounds of a School. EWI Store always provide me a good service, however, on this occassion I was particularly impressed by the customer service received from Calum to get my delivery out to me as promised and on time to fit in with my deadline for my client. He went above and beyond.

November 22, 2022
Unprompted review

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