Very impressed with EPD, parts ordered at gone 4pm and in the yard on the south coast mid morning, on the machine by lunch and working away in the afternoon. Nearest Takeuchi dealer got in touch the f... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is the second time I've purchased from E P D. AS a business owner with customers I need to impress I value companies like this who enable me to deliver my services on time. Unfortunately machi... See more
Company replied
Whilst working on an important job one of the tracks on my digger failed and I urgently needed to get a replacement. I decided to order a pair as it made sense to replace both at the same time and the... See more
Company replied
What a service excellent. Very fast delivery safely packaged on a pallet and a great price for the excellent quality tracks. Fitted tracks straight on no problems perfect fit. Well done EPD your abs... See more
Company details
Written by the company
EPD, abbreviated from Excavator Parts Direct, specialises in providing top-quality spare and replacement parts for excavators and heavy machinery online 24/7. With a commitment to quality and customer satisfaction, EPD is a trusted supplier to construction professionals, contractors, and equipment operators looking for reliable parts that keep their machinery performing at its best. Our online store is designed to make ordering as simple and efficient as possible. Customers can easily browse and purchase parts at any time, ensuring they can get what they need, when they need it. We partner with leading manufacturers to ensure all our products meet or exceed industry standards, offering both OEM and aftermarket options to suit different budgets and requirements. EPD takes pride in delivering exceptional service and fast shipping, so you can keep your projects moving without unnecessary delays. Our support team is always available to assist with product enquiries and order assistance. Whether you’re working on a small project or managing a large fleet, you can trust EPD.
Contact info
Wheatfield Road Dunnikier Business Park , KY1 3PD, Kirkcaldy, United Kingdom
- +44 1793 290562
- info@excavatorpartsdirect.co.uk
- www.excavatorpartsdirect.co.uk
4.7
Excellent
321 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered 2 tracks on Monday and they…
Ordered 2 tracks on Monday and they arrived Tuesday morning at 10.00 am great service thank you.
February 2, 2026
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Very good company to deal with only…
Very good company to deal with only thing that let them down and to be fair it wasn’t there fault was dx who delivered my parts messed about for five days and it was supposed to be next day delivery !
January 28, 2026
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
YANMAR BOTTOM ROLLER
IT WAS QUICK AND WHAT I ORDERED
ORDERED ON 27 1 26
DEL 28 1 26
DONT GET MUCK BETTER
January 28, 2026
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Best company 100 % recommend received…
Best company 100 % recommend received very fast delivery and quality product I will use again
Thanks
January 23, 2026
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Ordered one day and my order was…
Ordered one day and my order was delivered the next day at lunchtime, a very good service and very helpful staff.
January 22, 2026
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
online ordering was very simple
online ordering was very simple, Any queries dealt with very quickly and professionally by EPD staff. Would highly recommend.
January 21, 2026
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Right parts
Right parts, right price and right on time. I ordered 2 digger tracks in the afternoon and they arrived the next morning ! Brilliant
January 14, 2026
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Takes a lot to impress a farmer and even more for them to seek out how to review!
Very impressed with EPD, parts ordered at gone 4pm and in the yard on the south coast mid morning, on the machine by lunch and working away in the afternoon. Nearest Takeuchi dealer got in touch the following morning with a price for one sprocket that was more than my whole order with EPD and a lead time of two weeks!
January 20, 2026
Unprompted review
Reply from Excavator Parts Direct
Hi Tom,
Thank you for sharing your experience!
Your EPD team
Quick efficient service.
January 6, 2026
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Excellent service fast delivery even to…
Excellent service fast delivery even to Isle of Lewis
January 8, 2026
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Excellent service
Excellent service, part was delivered the day after I ordered, will definitely be using again and would highly recommend.
January 7, 2026
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
Terrible service and no parts
Terrible service, ordered,I was told I will have my filters next day, no notification of delivery, payment taken. Week later no filters , no communication, nobody replied to my email. I’m beginning to think this some sort of scam.so far I’ve lost £200 and I’ve had nothing , no communication, nothing.
January 6, 2026
Reply from Excavator Parts Direct
Hi Ed,
We're sorry to hear of your experience. A member of our team should have contacted you now and updated you on the status of this order.
Thanks,
Your EPD Team
Very helpful and kept us informed re…
Very helpful and kept us informed re delivery. Driver was very miserable.
December 30, 2025
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
All the parts was good quality and…
All the parts was good quality and fitted correctly.
December 30, 2025
Reply from Excavator Parts Direct
Thank you for sharing your experience!
Your EPD team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.