Purchased monitor audio speakers and they was much better priced than elsewhere and I'm very happy with the purchase and the customer service. Karl kept me updated about delivery which was appreciated... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From Initial enquiries when they were on my shortlist to the Denon Amp being delivered I must say I'm a tough cookie to be pleased. I was very happy indeed. The customer service was quick to... See more
I was looking for something to replace an old separates hi-fi system and considered good quality units from B&O, Sonos, Denon & JBL. I chose the Denon home 350 based on other reviews and am delighted... See more
Name well deserved! I purchased a pair of monitor audio speakers, were told immediately they were out of stock, however I could have the newest model for two thirds rrp! Had a good chat with a very pe... See more
Company details
Contact info
Unit 3, Maidenhead Enterprise Centre, Cordwallis Street, SL6 7BE, Maidenhead
- 0800 634 4484
- orders@exceptional-av.co.uk
- www.exceptional-av.co.uk
4.9
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What else can I say
What else can I say - good price, easy ordering, swift delivery (we live in the far northwest of Scotland so are used to being penalised with extra charges and poor delivery) and extraordinarily well-packed - so I’m a very happy customer enjoying my Bose Soundbar
December 11, 2020
Fantastic service and excellent…
Fantastic service and excellent communication I would definitely recommend this company
December 11, 2020
Not very good fitting
December 11, 2020
Great service.
December 8, 2020
Just excellent from start to finish
Just excellent from start to finish, the whole process to delivery very professional.
December 6, 2020
Great prices and fast delivery
December 5, 2020
Ordered some new speakers and an AV receiver
Ordered some new speakers and an AV receiver and had a great experience.
Great selection of products and a superb sales team.
Spoke with them a few times about tweaking my order and they were more than happy to help.
Will definitely be coming back here for future purchases.
December 5, 2020
Name Well Deserved!
Name well deserved! I purchased a pair of monitor audio speakers, were told immediately they were out of stock, however I could have the newest model for two thirds rrp! Had a good chat with a very personable salesman who spoke from experience. I shan't be going anywhere else from now on.
December 4, 2020
Fast delivery excellent service
December 4, 2020
Great product did all I expected of it
December 4, 2020
Bought a set of speakers but they were…
Bought a set of speakers but they were not in stock so they discounted a better pair very happy with a good service would recommend
December 4, 2020
Brilliant quick service and excellent…
Brilliant quick service and excellent hdmi cable, will definitely use again.
December 4, 2020
Dealt with Karl
Dealt with Karl. Excellent service from start to finish. Would highly recommend to anyone looking to buy AV equipment.
December 4, 2020
A great experience.
They had everything in stock I needed, and dispatched the very same day. Quick postage, and a great price when compared to other outlets. I’d highly recommend them.
December 4, 2020
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.