I have had Excess for year now and I havent had any problems with them or their services. They offer Excess Perks and i think its just awesome. You have opportunity after opportunity to win prizes whi... See more
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See what reviewers are saying
Excess Telecom is the best. Customer service update me when my account needs attention. They respond quickly and answered all my questions and treated me with courtesy and respect.
The only issue I have is the cost for a replacement phone. I elected this service because it's at a much discounted rate due to present financial hardships. Common Sense would say if I'm unable to aff... See more
Great Service and best of all its Free!!! This is a absolute great company and they have so many options when it comes to what type of phone or cell service that you maybe interested in, everyone has... See more
Company details
Written by the company
Excess Telecom is a trusted leader in delivering affordable, high-quality wireless and internet services, specializing in government-supported programs like Lifeline and the Affordable Connectivity Program (ACP). With a proven track record of connecting underserved communities to essential digital resources, we empower individuals through access to education, healthcare, and employment opportunities. Building on our success in the government phone program space, we proudly introduce Flex Mobile, our premium wireless brand that embodies our commitment to digital inclusivity and innovation. At Excess Telecom, we’re dedicated to bridging the digital divide and creating a more connected, equitable future for all.
Contact info
United States
- www.excesstelecom.com
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Love them they are always reliable and…
Love them they are always reliable and good deals always.
So far so good
So far so good, not sure how to use the points but imms figure it out
Have had this prepaid plan for a…
Have had this prepaid plan for a government issued phone for about a year with no problems. No payment required so far. ⭐️⭐️⭐️⭐️⭐️
customer service has always been polite…
customer service has always been polite and explained in details.
I love excess telecom they are very…
I love excess telecom they are very professional and know exactly what their customers want in order to stay happy… the more happy customers the more a business thrives! I’m happy to say I am a complete excess telecom customer junkie 🙈💩🧟♂️
Awesome Perks
I think this is the best thing going in phone service. Affordable service and perks rewards. Awesome I love it!
Havent gad any problems with them at all
Havent gad any problems with them at all
I like all of the perks that are offered
I like all of the perks that are offered
to see what they offering
Best experience ever
Best experience ever, the service is all and beyond i love it, thank you for the service its really Amazing couldnt be more better.
And if I did......
I've never had any issues and if I did, have issues that is, they were super speedy and have even escalated and returned my call on the same day to resolve any "issues".
Things are laid out simple and easy to…
Things are laid out simple and easy to navigate and customer service has helped me resolve whatever issues I've had.
Excess Perks offers many perks
Excess Perks offers many perks. I’m excited to see when these perks become active in my account since I’ve just began the excess perk adventure. The downfall is I’ve been an excess customer for over 2 years. Don’t know when perks was rolled out but would love to have been a perk member from the beginning because perks are rewards monthly as an existing customer. A week ago when I first tried to sign in to excess perks with username and password the system was not allowing me. Excess seems to have online issues do to maintenance often. Let’s keep perking Aloha to feeling lucky with perk rewards Mahalo excess
Haven't been able to use my phone
Haven't been able to use my phone. Don't know what account and phone number it is using. Trying to get help with my phone.
Best app in the world
amazing service
For what you only pay
For what you only pay, you can't really complain about the service. Haven't had too much of an issue with service.
6+ months of Inactivity!!!
Original phone I was sent wasn't very good.... "Tossed" it aside and forgot about it for about 6 months, had a Verizon plan that ended up getting shut off .. but my phone was unlocked .... Found my excess phone .. put sim in my newer phone ... And I have almost just as good of 'free' service using a better phone .. like I did with a paid plan... And the best part is the excess sim still worked after 6+months of inactivity.!! Yay!!!
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