Spoke to Rebekka who was very helpful when discussing a change of tenancy for her client. Very efficient with the information provided as well.
Company replied
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See what reviewers are saying
Having got a great deal on our gas contract, we returned to Hilary for the electricity supply, and she got us an even greater saving - over £4,000 per annum compared to current costs, for a three-year... See more
Hilary was FANTASTIC! We had a major dispute with our energy supplier, without Hilary's help, we would still be no further forward. Without hesitation, Hilary spent time on countless phon... See more
Company replied
Hilary Caplan was very helpful and easy to talk to. She also managed to beat our other broker's quote by a significant amount. Ramon Tognini Oceans 11 Bar Diner
Company replied
Company details
Written by the company
We help UK businesses save money on their electric, gas and water. Simple.
Claim your online energy comparison
We could save you up to 40% off your existing bills
Compare energy prices across our UK suppliers and find a better deal today!
Contact info
Athenaeum House, Market St, BL9 0BL., Bury, United Kingdom
- 0800 9777 000
- savings@exchangeutility.co.uk
- www.exchangeutility.co.uk
4.9
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Arranged the switch easily
February 22, 2022
Reply from Exchange Utility
Hi Mandy,
thank you for taking the time to leave Exchange Utility a review. We are glad that the switch was made easy for you.
Have a great day!
The Exchange Utility Team
Extremely helpful
Always strive for the most competitive prices. Extremely helpful and will spend time explaining everything to you. Special shout out to Michael who is the most patient person I have ever come across.
February 3, 2022
Unprompted review
Reply from Exchange Utility
Hi Alice,
thank you so much for leaving a review. We are pleased that Michael has been able to help you and your business and you found him very easy to deal with.
Have a great day!
The Exchange Utility Team
Well worth their five stars
Well worth their five stars
We've been an Exchange Utility customer since 2018 and they're always working to ensure we get the best deal possible. Extremely happy with their support, Lyndsay E and her colleagues do a fantastic job.
January 17, 2022
Unprompted review
Reply from Exchange Utility
Thank you very much for taking the time to leave your review Paul. We are very pleased to hear that Lyndsay E and the team have looked after you.
Have a great week!
Kind regards,
The Exchange Utility Team
Energy Account Change
Energy Account Change
Exchange Utility have been very helpful in changing energy companies but also in obtaining a VAT refund on overpaid VAT to our previous energy company.
Thankyou very much for your assistance but in particular to Helen M.
January 10, 2022
Unprompted review
Reply from Exchange Utility
Hi Mr Leese, thank you for taking the time to leave a review. We are pleased that Helen and Exchange Utility have been able to help you with your energy and VAT requirements.
Have a great week.
The Exchange Utility Team.
Excellent tenacious work by Hilary to…
Excellent tenacious work by Hilary to drive the best prices for us.
January 6, 2022
Unprompted review
Reply from Exchange Utility
Thank you very much for taking the time to leave your review Mr Allerton. Have a great week!
Kind regards,
The Exchange Utility Team
Emma was so helpful and friendly
Emma was so helpful and friendly. Nothing was too much trouble and she was very patient with me. Explained in plain English! Thank you Emma
November 30, 2021
Reply from Exchange Utility
Thank you very much for taking the time to provide your feedback Sharon and so happy we could help. Have a wonderful week!
Kind regards,
The Exchange Utility Team
Very useful
We found Hilary Caplan and James Halliwell to be very capable in helping our business move supplier after Bulb went into special administration.
PJ Waddell & Sons
November 26, 2021
Unprompted review
Reply from Exchange Utility
That's great, thank you for your review. Happy we could help!
Kind regards,
The Exchange Utility Team
Water Garden Hotel
Thank you Hilary Caplan for all your help in getting us the best rate.
November 17, 2021
Unprompted review
Reply from Exchange Utility
Thank you very much for reviewing Hilary's service today and we're so happy we could help. Have a great day!
Kind regards,
The Exchange Utility Team
Hilary was very helpful and informative…
Hilary was very helpful and informative throughout the whole process and got us a good deal.
November 11, 2021
Unprompted review
Reply from Exchange Utility
Thank you very much for taking the time to provide Hilary some feedback! Have a wonderful week!
Kind regards,
The Exchange Utility Team
The advisor was a pleasure to deal with
November 8, 2021
Reply from Exchange Utility
Thank you very much for taking the time to provide some feedback David and happy we could help. Have a wonderful week!
Kind regards,
The Exchange Utility Team
EU provided an excellent service
EU provided an excellent service, in what was not a completely straight forward switch. They were tenacious and flexible and kept in good touch. Very friendly and competent.
November 6, 2021
Reply from Exchange Utility
That's great to hear, thank you very much for taking the time to leave your review :)
Kind regards,
The Exchange Utility Team
Reply from Exchange Utility
Thank you very much for taking the time to leave your review Mrs Tiley. Have a great week!
Kind regards,
The Exchange Utility Team
I was contacted prior to expiry of…
I was contacted prior to expiry of existing contract and provided with the best terms for renewing via a digitised contract made simple.
November 1, 2021
Reply from Exchange Utility
Thank you very much for taking the time to leave your review George and happy we could simplify the process for you. Have a great week!
Kind regards,
The Exchange Utility Team
Thank you for all guidance and help
Thank you for all guidance and help. Both accounts successfully moved to alternative suppliers.
October 29, 2021
Reply from Exchange Utility
Fabulous! Thank you for taking the time to provide us with your feedback. Have a great week!
Kind regards,
The Exchange Utility Team
Excellent Service
We have an excellent relationship with Carl Sweeney who is a credit to your company.
October 29, 2021
Reply from Exchange Utility
Thank you very much, we really appreciate your comments and agree Carl is a credit to us!
Kind regards,
The Exchange Utility Team
he agent was very helpful
he agent was very helpful, I had though the ageemnt had another year to go. He explained he could renew it now -- a year early Very good for us to miss the next round of increases
October 25, 2021
Reply from Exchange Utility
Happy days! Thank you very much for your review and for taking the time to provide us with your feedback Nic.
Kind regards,
The Exchange Utility Team
Reply from Exchange Utility
Great news, Thank you and have a fabulous week guys!
Kind regards,
The Exchange Utility Team
Electricity Supply Contract
Found all our contacts and correspondence with Exchange Utility friendly, polite and efficient. They were very helpful in assisting us to find the best deal for the future electricity supply to our church. Thank you.
October 25, 2021
Reply from Exchange Utility
That's wonderful, Thank you for taking the time to provide us with your feedback. Have a great week!
Kind regards,
The Exchange Utility Team
Very Good
Very good.
Kane was very helpful and was patient until we got the best deal available. Thank you.
October 25, 2021
Reply from Exchange Utility
A big well done for Kane and thank you to you for taking the time to provide us with your feedback.
Kind regards,
The Exchange Utility Team
Reply from Exchange Utility
That's wonderful to read, thank you
Kind regards,
The Exchange Utility Team
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