Exchange Utility Reviews 

Excellent Customer Service. Knowlegable and very good competitive prices

I got a great deal for their work.
Thanks!

Hilary Caplan and Naomi O'Day were both professional and easy to work with. They clearly understood our needs and explained the processes sharing their knowledge with us.
Thank you

My experience with Hilary Caplan from Exchangeutillty was done with the utmost Professionalism.All categories were covered and explained throughout the conversation, ending with the right outcome

We were approached by Janet DeWestbrook who was very patient and not at all pushy, like most of the others that have been in touch with us. She explained this very carefully as far as us moving from one utility company to another. Hopefully everything will stay as simple as it has been so far. Thank you Janet.

I have been so delighted with Helen McGahan as she has helped me find the best rates for me where I need to manage several different electricity and gas contracts and even managed to get VAT back for us as a church (charity). She has gone above and beyond in helping us and is so friendly and kind. Thank you Helen!

I would like to record my appreciation of the efforts of Hilary Caplan, Energy Consultant to obtain the finest quotes (competing with 9 other bidders) for 3 year fixed term contracts for electricity supply to our St Faith's Church and church hall. She is very conscientious and professional - and spares no effort to delight her customers.
C Lobo, Finance & Operations Manager, Parish of Brentford

I was with Scottish Power with combined bills of £220 a month.
I was bombarded with calls from this company and finally caved in.
I was told Power supplies were going up in price but if I went with them my bills would only go up by £800 a year.
Wrong. Because they had loaded my bills with British gas with so much commission my combined bills went up to about £650 a month.
I was tied for 3 years and nearly lost my buisness because of the extortionate commission they had loaded onto my bills.
I changed last year to Scottish Power for electricity and British gas for Gas.
Considering energy prices have gone through the roof my combined bills are now only about £450 a month.
I would avoid them at all costs

I would like to thank Hilary Caplan for her very efficient service sorting my electricity and saving me a lot in these difficult times!

Excellent service received from Helen who initiated a refund for us. We are a small charity and we are extremely grateful.

I would like to thank Hilary Caplan for all her efforts in sorting out my electricity and gas supplies.
Excellent service.

Hilary has always dealt with my renewal for the electricity at The Three Horseshoes and has been extremely helpful and got me very good rates.

Excellent service, thank you Hilary.

Hilary and the girls have been excellent trying to get me better deals 100% recommend them.

I received the utmost excellent attention from Helen MaGahan. She was brilliant

Exchange Utility -Hilary Caplan
Very polite, helpful and speedy service today, just what you need on a busy day. Would definitely use them again.

A BIG THANK YOU TO HILARY

Brighton and Hove Jewish Community Foundation t/a Ralli Hall
Hilary got me the best price for our Charity and was extremely helpful and answered all my questions with ease nothing was too much for her. Lovely dealing with her again.

nobles mot centre we have just renewed our contract with this compay and i would highly recommend them. a very nice person call hilary caplan has help me all the way thought this and made it a very easy transition. thank you.

Great service from Exchange Utility! We have used this company for many years and will continue to do so! Thank you Emma

Horrified. Have been with this company for years but I now find that they recently changed the entity of our organisation leading to higher costs. They also, for some reason 'changed our tennancy' so that our bills go to the wrong address. This led to us not receiving invoices and the Gas company sending thugs round to demand money. They did all this without telling us that they were doing it. I am stuck with this mess for years now. If they would just admit that they have messed up it would be something but they are making excuses all the time. Avoid like the plague!

Thanks to Hilary, she's patient and persistent and she beat our current renewal price. Good work