EXELTrain Reviews 

245
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The best first aid course I've done. The presenter was engaging which makes learning and staying awake easier. The presenter was knowledgeable and thorough. Exeltrain were excellent to communicat... See more

Rated 5 out of 5 stars

Came away from the days training feeling very confident about the Test and Tag training. Rick was a fantastic instructor, he knew his subject matter and was very approachable. He clarified point... See more

Company replied

Rated 5 out of 5 stars

Warm welcome from the staff. Well organised. Class room is in good condition. Easy access to everything such as reception, wash room and kitchenet. Excellent teacher. Can't complain about anythi... See more

Company replied

Rated 4 out of 5 stars

Course booklet a great help and hands on with the PAT machines gave me a greater understanding of the requirements to be competent. Location for the course at Salisbury great maybe the Building num... See more

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4.8

Excellent

TrustScore 5 out of 5

245 reviews

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4.8

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(245)

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Rated 4 out of 5 stars

Very good training

Very good training! Thank you.

September 4, 2018
Unprompted review
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Reply from EXELTrain

Hi Roberto,

Thank you for taking the time to leave us your feedback - we are very pleased to hear you had an excellent experience training with us! We hope you are feeling confident in your new skills, but if there is anything else we can help you with please don't hesitate to contact us. Thank you for choosing EXELTrain!

Kind regards,

The EXELTrain Team

Rated 5 out of 5 stars

Very informative and backup service is…

Very informative and backup service is great

September 3, 2018
Unprompted review
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Reply from EXELTrain

Hi Stephen,

Thank you for taking the time to leave us your feedback - we are so pleased to hear you had great training experience with us! We hope you are feeling confident in your new skills, but if there is anything else we can help you with please don't hesitate to contact us. Thank you for choosing EXELTrain!

Kind regards,

The EXELTrain Team

Rated 5 out of 5 stars

fantasic

fantasic, very knowlegable instructor

September 3, 2018
Unprompted review
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Reply from EXELTrain

Hi Richard,

Thank you for taking the time to leave us your feedback - we are very pleased to hear you had an excellent experience with our instructor! We hope you are feeling confident in your new skills, but if there is anything else we can help you with please don't hesitate to contact us. Thank you for choosing EXELTrain!

Kind regards,

The EXELTrain Team

Rated 2 out of 5 stars

While the tutor was knowledgeable

While the tutor was knowledgeable, I found that the course was very rushed and should of had more time practicing with the test and tags machines. There was no mention prior to the course that the course did not cover 3 phase cords, like me most of the other participates need this to cover half the machinery in there work please.

August 28, 2018
Unprompted review
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Reply from EXELTrain

Hi Brett,

Thank you for taking the time to leave your feedback - we are really sorry to hear you felt the course day was too rushed. There is a lot of content to cover during the day, but we always pride ourselves in providing the best quality experience for our students. We sincerely apologize you felt this wasn't the case.

We also apologize as there seems to have been some kind of communication breakdown regarding the content of our Test and Tag course.Testing of 3 Phase equipment is not covered in our standard course as it requires much more time to teach and different equipment, but this should definitely have been communicated prior to the course. I will pass your details onto our customer service team and have someone contact you as soon as possible to work out a resolution for you.

If there is anything else we can help you with, please don't hesitate to get in contact with us anytime.

Kind regards,

The EXELTrain Team

Rated 5 out of 5 stars

Great day well organised

Training planned well to ensure necessary knowledge and skills acquired through an easy to learn format. Reason and related information explained fully. I can recommend this training day to any employer.

August 28, 2018
Unprompted review
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Reply from EXELTrain

Hi Graeme,

Thanks for leaving us your feedback - it's great to hear you had such an excellent experience training with us! Thank you for your recommendation also. We hope you are feeling confident in your new skills, but if there is anything else we can help you with please don't hesitate to contact us. Thank you for choosing EXELTrain!

Kind regards,

The EXELTrain Team

Rated 5 out of 5 stars

Excellent course.

August 28, 2018
Unprompted review
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Reply from EXELTrain

Hi Robert,

Thanks for leaving us your feedback - it's great to hear you had such an excellent experience training with us! We hope you are feeling confident in your new skills, but if there is anything else we can help you with please don't hesitate to contact us. Thank you for choosing EXELTrain!

Kind regards,

The EXELTrain Team

Rated 5 out of 5 stars

Very helpful,professional and well…

Very helpful,professional and well presented course.

August 23, 2018
Unprompted review
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Reply from EXELTrain

Hi Deon,

Thanks for leaving us your feedback - it's great to hear you had such an excellent experience training with us! We hope you are feeling confident in your new skills, but if there is anything else we can help you with please don't hesitate to contact us. Thank you for choosing EXELTrain!

Kind regards,

The EXELTrain Team

Rated 5 out of 5 stars

Test and Tag Training.

I found the course to be practical and interesting. The content was to the point and put across in a way that was appropriate and easily understood. The control method to assess the understanding of the participants was simple and basic but at the same time suited to the course.

August 23, 2018
Unprompted review
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Reply from EXELTrain

Hi John,

Thanks for leaving us your excellent feedback! It's wonderful to hear that you had a great day. We hope you are feeling confident in your new skills, but if there is anything else we can help you with please don't hesitate to contact us. Thank you for choosing EXELTrain!

Kind regards,

The EXELTrain Team

Rated 5 out of 5 stars

Excellent Training Provider

No fuss training. Great time allocation and exposure of theory and practical.

August 23, 2018
Unprompted review
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Reply from EXELTrain

Hi Anthony,

Thanks for leaving us your excellent feedback! It's wonderful to hear that you had a great day. We hope you are feeling confident in your new skills, but if there is anything else we can help you with please don't hesitate to contact us. Thank you for choosing EXELTrain!

Kind regards,

The EXELTrain Team

Rated 4 out of 5 stars

I found the training to the point

I found the training to the point. The trainer kept you interested and on topic all the time. It was one of the best training sessions I have attended.

August 20, 2018
Unprompted review
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Reply from EXELTrain

Hi Michael,

Thank you for leaving us your feedback - we are very happy to hear that you had a great training experience with us! We hope you are feeling confident in what you've learnt, but if there is anything else we can help you with please don't hesitate to contact us. Thank you for choosing EXELTrain!

Kind regards,

The EXELTrain Team

Rated 5 out of 5 stars

Peter was not only a hands on…

Peter was not only a hands on Technician, running his Family Business (Baw Baw Test and Tag) with his Wife and Sons.... but an excellent communicator and tutor.
His background in teaching in Primary,Secondary and Tertiary fields shone through, with his excellent presentation and easy to follow program of theory and practical exercises.
I thoroughly enjoyed the day and benefited from Peter's expertise.

August 16, 2018
Unprompted review
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Reply from EXELTrain

Hi John,

Thanks so much for leaving us your great feedback! It's wonderful to hear you had such a positive training experience. I'm sure Peter will be delighted to hear your comments! We hope you are feeling confident in your new skills, but if there is anything else we can help you with please don't hesitate to contact us. Thank you for choosing EXELTrain!

Kind regards,

The EXELTrain Team

Rated 5 out of 5 stars

Great day

Great day, excellent instructor.
Highly recomend

August 16, 2018
Unprompted review
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Reply from EXELTrain

Hi Graham,

Thanks for leaving us your excellent feedback, and for your recommendation! It's wonderful to hear that you had a great day. We hope you are feeling confident in your new skills, but if there is anything else we can help you with please don't hesitate to contact us. Thank you for choosing EXELTrain!

Kind regards,

The EXELTrain Team

Rated 5 out of 5 stars

Enjoyable and interesting

Friendly Trainer and made the day enjoyable and interesting

August 16, 2018
Unprompted review
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Reply from EXELTrain

Hi George,

Thanks for leaving us your excellent feedback - we are so pleased you had a great experience with us! We hope you are feeling confident in your new skills, but if there is anything else we can help you with please don't hesitate to contact us. Thank you for choosing EXELTrain!

Kind regards,

The EXELTrain Team

Rated 5 out of 5 stars

Thanks Grant for Everything and the way…

Thanks Grant for Everything and the way he explained things in an easy way..

August 15, 2018
Unprompted review
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Reply from EXELTrain

Hi Rajinder,

Thank you for taking the time to leave us your feedback - we are so pleased to hear you had a great experience training with Grant! We hope you are feeling confident in your new skills, but if there is anything else we can help you with please don't hesitate to contact us. Thank you for choosing EXELTrain!

Kind regards,

The EXELTrain Team

Rated 4 out of 5 stars

More testing time needed than the theory

August 15, 2018
Unprompted review
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Reply from EXELTrain

Hi Jacob,

Thank you for taking the time to leave us your feedback - we are very sorry to hear you felt there wasn't enough time for the practical training. There is a lot of information to cover on the day, so we definitely take your feedback on board for our future courses. Don't forget we do also provide free lifetime technical support to all our students. So if there was anything you were unsure of, or you just require more information, please don't hesitate to contact us anytime and our tech support team will be available to help. Best of luck for your Testing & Tagging, and thank you for choosing EXELTrain!

Kind regards,

The EXELTrain Team

Rated 5 out of 5 stars

Very informative course

Very informative course
Enjoyed the interaction with Grant he was to the point and easy to understand great service
Regards Robin

August 15, 2018
Unprompted review
EXELTrain logo

Reply from EXELTrain

Hi Robin,

Thank you for taking the time to leave us your feedback - we are so pleased to hear you had a great experience training with Grant! We hope you are feeling confident in your new skills, but if there is anything else we can help you with please don't hesitate to contact us. Thank you for choosing EXELTrain!

Kind regards,

The EXELTrain Team

Rated 5 out of 5 stars

Excellent

Excellent, informative and entertaining.

August 15, 2018
Unprompted review
EXELTrain logo

Reply from EXELTrain

Hi David,

Thank you for taking the time to leave us your feedback - we are so pleased to hear you had a great experience completing training with us! We hope you are feeling confident in your new skills, but if there is anything else we can help you with please don't hesitate to contact us. Thank you for choosing EXELTrain!

Kind regards,

The EXELTrain Team

Rated 3 out of 5 stars

I really can't say I enjoyed the…

I really can't say I enjoyed the training. I felt inadequate and out of my depth and found the instructor very intimidating.

August 15, 2018
Unprompted review
EXELTrain logo

Reply from EXELTrain

Hi there,

Thank you for taking the time to leave us your feedback - we are truly sorry to hear that you had a negative experience. We never want any of students to feel uncomfortable training with us, so we sincerely apologize you felt this way. I have passed your details onto our customer service team and have someone contact you as soon as possible to see what we can do to resolve this situation for you. Alternatively if there is anything else we can we can help you with, please don't hesitate to contact us on 1300 848 302.

Kind regards,

The EXELTrain Team

Rated 5 out of 5 stars

Highly recommend

Great facilities, trainer was fantastic. Easy to understand. Very thorough and kept the course interesting. Would highly recommend.

August 6, 2018
Unprompted review
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Reply from EXELTrain

Hi Steph,

Thank you for the great feedback - we are so pleased to hear you enjoyed your CPR training! We hope you are feeling confident in your new skills, but if there is anything else we can help you with please don't hesitate to contact us. Thank you for choosing EXELTrain!

Kind regards,

The EXELTrain Team

Rated 4 out of 5 stars

A very informative session

A very informative, educational and professional First Aid coarse.
The teaching instructor was very pleasant and at the completion of the session, I was very satisfied with my learning of First Aid requirements.

August 3, 2018
Unprompted review
EXELTrain logo

Reply from EXELTrain

Hi Colin,

Thank you for taking the time to leave us your feedback - we are so pleased to hear you had a great experience completing your First Aid Training with us! We hope you are feeling confident in your new skills, but if there is anything else we can help you with please don't hesitate to contact us. Thank you for choosing EXELTrain!

Kind regards,

The EXELTrain Team

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