Inspire Education Reviews 801

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Don't do it..... just been threatened with further action after WE GAVE NOTICE AND LEFT!! They will hound you for the years payment even though we gave a terms notice..they try to talk you in to stay... See more

Rated 1 out of 5 stars

Had a terrible experience with inspire education their units are really tough very high expectation and no considerations! I felt its not easy to do all alone without having classes or help from trai... See more

Company replied

Rated 5 out of 5 stars

It was very good experience to update my existing Cert 4 in TAE, staff was very polite, professional and really helpful. It seems hard in starting, but once it’s done, it does worth your hard work an... See more

Company replied

Rated 5 out of 5 stars

Teachers and support staff are all fabulous 👌 Cert IV disability unit was very useful and practical! Video submission was a bit tough but, at least if there two people, you can do multiple roles... See more

Company replied

Company details

  1. Educational Institution
  2. Association or Organization

About Inspire Education

Written by the company

Inspire Education (RTO# 32067) is one of Australia’s leading providers of Nationally Recognised courses. We provide first-class, quality-assured and accredited training and qualifications to students nationwide.

Develop new skills or formalise your existing knowledge by gaining your qualification from Inspire. We offer first-class training in our ‘flagship’ course, the Certificate IV in Training and Assessment qualification and also provide Certificate to Diploma-level qualifications across a huge range of industries.

Get qualified in your dream career, while training with one of Australia’s most reputable training organisations today!
Enrol Here Now!

Contact info

3.4

Average

TrustScore 3.5 out of 5

801 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Don't do it....

Don't do it..... just been threatened with further action after WE GAVE NOTICE AND LEFT!! They will hound you for the years payment even though we gave a terms notice..they try to talk you in to staying, we declined. They are absolutely great when your signing up. then your child is literally left to watch videos all day. No interacting with anyone. I sat with my child 2 hours and she asked 4 questions. Nothing. Not 1 reply.
Dreadful experience.

May 31, 2025
Unprompted review
Rated 1 out of 5 stars

Unlawful and Currupt

I'm appalled with the standard of proffessional conduct shown by Inspire Trust when dealing with an issue raised against a teacher. Inspire Trust (Kay Grainger and Rob Darling) have refused to even address a teachers making false statements that I "threatened to shoot a teacher with my Army friends".

As a veteran such spurious remarks have caused emotional and psychological distress for both myself and my children. With no evidence of this ever occurring, and explicit evidence this hasn't been at all addressed. To be continually ignored by the aforementioned individuals is disgusting.

Absolute disgrace.

April 24, 2024
Unprompted review
Rated 4 out of 5 stars

thank you

Everything was fine, happy with the support and help from all the trainers involved in marking and helping me go through my TAE. This was my first time studying online and it was definitely a different experience what I am used to but thank you for your help. :)

September 1, 2022
Rated 3 out of 5 stars

It was very overwhelming

It was very overwhelming, a lot of material and felt it repeated a bit.
Have to say Rexina was very supportive and encouraging, I probably wouldn’t have completed it if I didn’t have her.

September 1, 2022
Rated 4 out of 5 stars

Online learning experience

I loved the self paced studies but have realized online learning is not for me. I missed the contact for face to face support. Not being able to book calls when I needed them.

August 31, 2022
Rated 5 out of 5 stars

Great Support

Although there was alot of work involved in completing this course I enjoyed the challenge of completing it, having the full support of the trainers especially Rexina spicer, I couldn't have finished it with out them.

September 6, 2022
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Reply from Inspire Education

Hi Jodi,

Thank you very much for the feedback and 5-star rating! It's fantastic to know that you had a wonderful albeit challenging experience while completing your course. We love how resilient and hardworking you are.

And we're glad you enjoyed your interactions with our trainers, especially Trainer Rexina. Thank you so much for acknowledging their efforts.

Lastly, congratulations on completing your course, Jodi! We want you to know that we'll always be here for you. And we wish you all the best in your future endeavours!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 5 out of 5 stars

I am very happy with Inspire Education…

I am very happy with Inspire Education - they helped me along the way every time I needed anything. It was a pleasure the do the course. The teachers are the best!

September 30, 2022
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Reply from Inspire Education

Hi Matej,

Thank you so much! Your words are beautifully written. Your sincerity truly touches us. We are also very happy to have you, Matej! We're glad you enjoyed the course and immensely happy that our team supported you well as they should.

Thank you! Trainers are indeed teachers, too. And your sincerity is all the more powerful with the upcoming World Teachers' Day.

Thank you very much for choosing us. We will always be here for you. Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 4 out of 5 stars

The course was good and proper support…

The course was good and proper support was provided by the trainers .The content and material was good. Enough time was provided due to covid 19 situation.Extension are a great help at such time ,helped me to complete my course .

September 29, 2022
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Reply from Inspire Education

Hi Jyoti,

Thank you very much for sharing your feedback with us. We understand all too deeply how much the pandemic has impacted us. And we're glad you managed to go through your course until completion, even at such a time.

It was our greatest pleasure to have been of assistance to you, whether by way of extension or by trainer support. So we're happy that you enjoyed the course. And we want you to know that we'll always be here for you should a future study goal brings you back.

Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 3 out of 5 stars

I was on the ‘old version’ which was…

I was on the ‘old version’ which was very hard to complete at self paced. A lot of the material did not make sense and it left me confused and needing to access help from the trainers in the hub which took days to reply. Some of the content and questioning was not worded well and so it was hard to give a definitive answer.
I ended up then signing up to the week intensive face to face workshops and they were great. Probably the only way I was able to actually finish the course.

So more work needs to be put in to make the self paced option better to promote independent learning as it is advertised.

September 25, 2022
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Reply from Inspire Education

Hi Rebecca,

Thank you for reviewing your study experience with us. We pride ourselves on having quality training and student support. I can fully understand your frustration though. We aim to answer all student messages within 24 hours Monday to Friday and we must respond to student queries within 48 hours maximum Monday to Friday. However, we have had trainers out sick due to covid in August, I can see that most of your messages were answered within the standard response time.

The Cert IV certainly is our flagship course, to which you can study at your own pace or choose from a range of flexible study options such as virtual or face to face. We promote flexible learning which allows our students to decide when and how they will learn by tailoring their courses to their own capabilities. It is great that you were able to attend the virtual class and enjoyed this learning pathway.

We sincerely appreciate your insight about the course you have undertaken. We are glad to be part of your study journey, congratulations in completing the course and all the best on your future endeavors.

Warm regards,
Victoria F.
Feedback Team Representative

Rated 5 out of 5 stars

Inspired I was

The entire process from enrollment through to course completion was supported by the expert Inspired team. Course requirements were well laid out and easy to follow, questions were answered promptly and assessment results posted on the easy to navigate Inspired Education Student Hub.

September 14, 2022
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Reply from Inspire Education

Hi Kevin,

Thank you for taking the time to share your feedback with us! Your feedback regarding our entire enrolment process until course completion, including our course requirements and navigating the Hub - is truly insightful and shows that we have made a step in the right direction.

Should you have any further questions, compliments, comments or suggestions, we'd love to hear them. Please email us at feedback@inspireeducation.net.au.

Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 5 out of 5 stars

Great service

Great service. Responsive and supportive throughout my course. All the facilitators I had were knowledgeable and great to work with.

September 17, 2022
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Reply from Inspire Education

Hi Andrew,

Thank you for the 5-star rating and review! We're glad your interactions with your trainers have been positive and fulfilling. We are genuinely glad to be of service to you.

Do let us know if you have any questions, comments or suggestions. Please send us an email at feedback@inspireeducation.net.au

Warm regards,
Victoria F.
Feedback Team Representative

Rated 5 out of 5 stars

Good Cert4 TAE Upgrade

It was very good experience to update my existing Cert 4 in TAE, staff was very polite, professional and really helpful. It seems hard in starting, but once it’s done, it does worth your hard work and brings smile on your face. Thank you to all Trainer and RPL assessor for their guidance and engagement throughout my study. Highly recommend to study with Inspire.
Julius Culley

September 24, 2022
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Reply from Inspire Education

Hi Sam,

Thank you for the wonderful review and the fantastic 5-star rating! You can't imagine how much this means to us. We're glad to hear that our staff treated you courteously and supported you well. And we're also in awe that you did not balk at the first hurdle. All the hardships you face are worth it once you achieve your goal.

Thank you as well for the kind words to our trainers and assessors. They do taxing work but with a passion for assisting their students.

And finally, thank you for recommending others to give us a try. Your recommendation shows how much you believe in us as a training institution.

Please let us know what else we can do for you. We would be delighted to assist you.

Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 5 out of 5 stars

Awesome Journey.

Awesome Journey
My Overall Experience of studying with inspire was Awesome
The training and help being provided is pretty good to complete a course.
I have done Cert 4 in assessment and training with them and also its upgrade now.
Trainers are very helpful and online messaging is good medium to solve queries.

Neha Sharma.

September 16, 2022
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Reply from Inspire Education

Hi Neha,

Thank you so much for the awesome 5-star review and rating! We're glad to have you back for your upgrade course. It's your second time with us, and it fills us with pride that you had a wonderful study journey with us.

And it means so much to us that you were able to use our Hub messaging feature thoroughly. We want our trainers to be accessible to our students for support, and we're so happy that this has gone well for you.

We'll always be here for you. And it would be exciting if you still choose us as your training provider for your future study goals.

Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 1 out of 5 stars

Terrible communication

I was signed up as an online self-paced learner for the cert 4 in Training and Assessment. I was not called EVER to check on my progress. When I booked a trainer call back all, but one trainer seemed to not understand the course work, instead they appeared to read from a script. When I submitted my assessments it was not uncommon to take 6+weeks for a reply. When I submitted my final paperwork it took three months for them to do the final 'check' which should have only been a phone call to my face-to-face assessor, and it seemed that they forgot all together as it took multiple emails to trainers and administration before I got a non-automated reply or my certificate posted. I would not recommend anyone do a course through this training organization.

August 18, 2022
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Reply from Inspire Education

Hi Rachel,

Thank you for taking some time reaching out to us. It sounds like you had some challenges.

We are really concerned to hear that our service has led to your frustrations, and you have not been supported well, so I had a look into the account.

Communication channels are integrated in our HUB to ensure we always provide a seamless student experience. I can see several support calls and messages via our student portal with our trainers. Where necessary, the student may contact trainers for assistance, but our trainers will not contact students unless requested. It has been our experience in the past that it is inefficient to call students without booking because we often miss them. I'm sorry to hear that you have found our trainers delivery has not met your particular needs.

As with the marking of your assessments, we have a queue system to ensure that assessments are marked in the order they are received. I can see that most of your assessments were marked within 2-4 weeks which is within the standard marking time frame of 6 weeks as published in our website and clearly stated in the student handbook. Extended marking time frame is not our normal standards in operation, and we do send notification in those very rare events.

We sincerely appreciate your insight about the course you have undertaken. We are glad to be part of your study journey, congratulations in completing the course and all the best on your future endeavors.

Warm regards,
Aga B.
Feedback Team Representative

Rated 5 out of 5 stars

TAE40116 Course

I am thrilled with Inspire Education. They are one of the best! I am very satisfied with the course TAE40116 structure and information. Their staffs, trainers, assessors and service is top notch. Never failed to serve. I fully recommend you to study with them. Thank you Inspire for the hard work!

August 31, 2022
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Reply from Inspire Education

Hi Chong ying Deng,

Thank you for leaving us a fantastic review! We always aim for 100% customer satisfaction, and it looks like we achieved that with you! Thank you for studying with us! We're glad you enjoyed the course and the interactions with our trainers, assessors, and student services.

And we're incredibly touched that you would think to recommend us to others. Thank you so much for your support! Know that we'll always be here for you. And thank you once again.

Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 5 out of 5 stars

Great experience

Honestly speaking I had a great experience while doing diploma of Early Childhood Education. I got instant feedback and all trainers had solved my queries as soon as possible. I really appreciate all the trainers and would highly recommend inspire education to those who want to study online. Thank you very much.

September 10, 2022
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Reply from Inspire Education

Hi Student,

Thank you very much for your kind words and beautifully-written review! We're immensely happy that you had a great experience during your study journey with us. And we're also glad you enjoyed interacting with our trainers and assessors. Honestly, we're quite proud that you received sufficient support from our team.

We don't know what else to say but thank you for thinking of recommending us so highly to others. Your recommendation shows how much you trust us as a training organisation. Thank you once again!

Please know that we'll always be here for you. Just email us at feedback@inspireeducation.net.au, and we'll do our best to assist you.

Warm regards,
Victoria F.
Feedback Team Representative

Rated 5 out of 5 stars

Nice

I love inspire education

April 10, 2022
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Reply from Inspire Education

Hi Antony,

Thank you so much for the awesome review and 5-star rating! Nice, simple and to the point. We love it! And the feeling is mutual, Antony.

Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 4 out of 5 stars

Inspire education course review for TAE 40116, Assessment and Training resources could be…

There learning resources could be improved for the TAE40116 course so that people who are not attached to an RTO can be better informed on how to complete assessment mapping and how to complete all the instruments requiring mapping. More examples would have been very beneficial due to the amount of information in this course to complete.
The trainers were very plesent and friendly and gave good advice when needed.
If they had more comprehensive resources I may have given a 5.
Mal

August 10, 2022
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Reply from Inspire Education

Hi Malcolm,

Thank you so much for your in-depth feedback! We highly appreciate it. We will surely share your suggestions with our team. Thank you as well for your kind words regarding our trainers. We're glad you had a wonderful time interacting with them.

Should you have any further comments or suggestions, please don't hesitate to email us at feedback@inspireeducation.net.au. We'd be glad to hear from you.

Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 5 out of 5 stars

Excellent

Excellent, I enjoyed being able to complete at my own pace just wish the assignments were marked faster

September 10, 2022
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Reply from Inspire Education

Hi Amber,

Thank you for the review! We're glad you enjoyed the self-paced course. And we want you to know that the assessment marking timeframe is one area we're looking into constantly for ways to improve.

Please email us at feedback@inspireeducation.net.au should you have any questions, comments or suggestions.

Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

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