Don't do it..... just been threatened with further action after WE GAVE NOTICE AND LEFT!! They will hound you for the years payment even though we gave a terms notice..they try to talk you in to stay... See more
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Had a terrible experience with inspire education their units are really tough very high expectation and no considerations! I felt its not easy to do all alone without having classes or help from trai... See more
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It was very good experience to update my existing Cert 4 in TAE, staff was very polite, professional and really helpful. It seems hard in starting, but once it’s done, it does worth your hard work an... See more
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Teachers and support staff are all fabulous 👌 Cert IV disability unit was very useful and practical! Video submission was a bit tough but, at least if there two people, you can do multiple roles... See more
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Company details
About Inspire Education
Written by the company
Inspire Education (RTO# 32067) is one of Australia’s leading providers of Nationally Recognised courses. We provide first-class, quality-assured and accredited training and qualifications to students nationwide.
Develop new skills or formalise your existing knowledge by gaining your qualification from Inspire. We offer first-class training in our ‘flagship’ course, the Certificate IV in Training and Assessment qualification and also provide Certificate to Diploma-level qualifications across a huge range of industries.
Get qualified in your dream career, while training with one of Australia’s most reputable training organisations today!
Develop new skills or formalise your existing knowledge by gaining your qualification from Inspire. We offer first-class training in our ‘flagship’ course, the Certificate IV in Training and Assessment qualification and also provide Certificate to Diploma-level qualifications across a huge range of industries.
Get qualified in your dream career, while training with one of Australia’s most reputable training organisations today!
| Enrol Here Now! |
Contact info
19/288 Edward Street, 4000, Brisbane City, Australia
- 1800506509
- enquiries@inspireeducation.net.au
- inspireeducation.net.au
3.4
Average
801 reviews
Hasn’t replied to negative reviews
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Learning experience.
My learning experience was interesting.I learned in Wide variety of settings and ways in the environment that I am interested to work.It’s challenge my abilities to study hard and more research in order to achieve my goal. Very grateful to have technology that help a lot in research and also visiting library for more research.Also realise how important of using time in order to do your study.In vocational placements was very confronting, challenge and consistently work.I get to use to it after few days of placements.Get to meet a lot of peoples and very special experience in looking after our elder people.I did enjoyed my work placement.
September 8, 2022
Reply from Inspire Education
Hi Ana,
It's wonderful to hear from you! Thank you so much for taking the time out of your lovely day to share your thoughts with us. It looks like you took to your course well. We're glad you had an enjoyable experience while on your study journey with us.
And we are truly glad you gained valuable experience and self-realisation throughout it. Finally, congratulations on completing your course! We wish you all the best in your future endeavours.
Cheers!
Warm regards,
Victoria F.
Feedback Team Representative
Wouldn’t recommend
Right from the very start it was a terrible experience. It is soo hard to communicate to anyone and if you did communicate with someone each time it would be a different person and you would have to explain 100 times over until you got to someone that can actually help! Takes forever to mark assessments.
September 7, 2022
Reply from Inspire Education
Hi Tamara,
Thank you for your review, we appreciate the feedback and apologize for your frustration on your recent study experience.
We are very concerned about your comments as to the communication and marking time frame, so we had a look into your account. We have tight timeframes around responding to student’s questions, communication channels are integrated in our HUB to ensure we always provide a seamless student experience. I can see that your enquiries were responded to via the hub messaging system and phone support, so we are unsure where you think our communication fell short.
As with the marking of your assessments, we have a queue system to ensure that assessments are marked in the order they are received. I can see that most of your assessments were marked within 2-4 weeks which is within the standard marking time frame of 6 weeks as published in our website and clearly stated in the student handbook. Extended marking time frame is not our normal standards in operation, and we do send notification in those very rare events.
We sincerely appreciate your insight about the course you have undertaken. We are glad to be part of your study journey, congratulations in completing the course and all the best on your future endeavors.
Warm regards,
Aga B.
Feedback Team Representative
It was a good experience
It was a good experience. The trainer and the student services team are nice and willing to help students. But sometimes it was not convenient if I have questions and want to talk to my trainer. The trainer call were often booked out, especially on the hours that I am more able to pick up the phone call.
September 4, 2022
Reply from Inspire Education
Hi Alice,
Thank you for taking the time out of your day to share your feedback with us. We're glad you had a good experience while studying with us. However, it's saddening to hear about your difficulties booking a trainer support call.
Booking trainer support calls is also one of the areas we are looking into improving because we want to ensure that all our students receive all the support they need.
We have a chat system in our Hub so that students have more than one way of reaching our trainers. And it looks like you used this function quite well. So we're extremely happy about that.
We'll share your feedback with the team for further discussion, Alice. Thank you once again!
Cheers!
Warm regards,
Victoria F.
Feedback Team Representative
All the staff were extremely helpful
All the staff were extremely helpful, the content though was outdated and questions were very ambiguous with several possible answers and quite a few errors in the workbooks.
September 4, 2022
Reply from Inspire Education
Hi Jodie,
Thank you for taking the time to write this review. I am thrilled to hear that you appreciate and value our staff and their expertise.
On the other hand, I will reach out to the relevant department to share your feedback on the workbooks for continuous improvement.
On behalf of all of us Jodie, we would like to congratulate you for completing the course! All the best in your future endeavours!
Warm regards,
Victoria F.
Feedback Team Representative
TAE upgrade
I chose Inspire education to upgrade my TAE training and assessment due to value for money and ability to learn online. I found the whole enrolment process very easy and was able to upload all the prerequisites with out issue. The work books where easy to download and work through and are well supported by the online learning tutorials which helped me with the projects. Inspire where always easy to contact either through the phone line or as used for the majority of the time the chat function within the student hub. It was easy to book appointments with trainers and when I struggled with one of the assessments they were able to assist and clarify what was required. When my course expired as they have time limits I was able to extend it although this did cost extra so make sure you check the amount of time you have to complete the course in my case 6 months which I didn’t realise when I signed up.
September 3, 2022
Reply from Inspire Education
Hi Stephen,
Thank you so much for sharing your personal experience with us. Whether it was because of the pricing, the online learning platform or the resources and support made available, we're honoured that you chose us as your training provider.
We're so happy you had a positive experience during your study journey with us. Your detailed review will surely prove useful to others looking into training providers to sign up.
Should you have any further compliments, comments, or suggestions, please don't hesitate to email us at feedback@inspireeducation.net.au. We'd love to hear from you.
Cheers!
Warm regards,
Victoria F.
Feedback Team Representative
Reply from Inspire Education
Hi Lyn,
Thank you so much for the compliment! We will always be here for you. So if you need anything, please don't hesitate to email us at feedback@inspireeducation.net.au.
Cheers!
Warm regards,
Victoria F.
Feedback Team Representative
It was a great experience
It was a great experience. Even living abroad, I received the support needed.
September 2, 2022
Reply from Inspire Education
Hi Helaine,
Thank you for taking the time to leave us a review! We're glad you had a great experience studying online with us. And we're happy to know that you received the support you needed from our team.
Congratulations on completing the course. Helaine! And we wish you all the best in your future endeavour.
Cheers!
Warm regards,
Victoria F.
Feedback Team Representative
DO NOT STUDY WITH INSPIRE EDUCATION
DO NOT STUDY WITH INSPIRE EDUCATION.
Please just use your local TAFE. Resources are outdated and poorly written. You can see that the materials were made offshore as basic grammar and English are missing from every resource and even on the subjects themselves.
Responses are quick via the message system but if you want to talk to a trainer, be prepared to book in advance and only need 15 mins of assistance. That's if the person giving you the assistance has any understanding of your subject. I was uniquely qualified in that I have a degree in my subject area, but to change advance, I needed a current Diploma in ECEC as my previous one was more than 10 years old. Half the material reference outdated framework and regulations. When you point this out the assessors will openly tell you to write the wrong answer "cause it's in the Resources and that's what we mark from". For a course that is about holistic learning, they certainly don't know how to do that. Know that it's a pass/fail with you just regurgitating the guidebooks.
If you do answer the questions, be prepared for a 6 week wait on the subject to be marked.
The answer that the Feedback Team will give you to this review is that "It seems like you had a challenging time". Know that they don't care. Understand that this is a money making RTO who bank on you dropping out or having to pay for course extensions.
September 2, 2022
Reply from Inspire Education
Hi Katherine,
I'm sorry to hear you are frustrated with the qualification you have undertaken.
Please know that we do validation activities to make sure the quality of our resources is at par with the standards. Continuous improvement process is also in place whenever issue arise. It's our students that allow us to constantly improve the way we do training, our students are free to discuss these concerns with their trainer for clarification.
Our trainers receive ongoing training to ensure a consistent and professional service is provided to all students. As required, our trainers and assessors are all qualified and experienced professionals in their respective course areas, they are current in training and assessment practices and work within the Standards for Registered Training Organizations, and all assess to the same benchmarks. Trainers follow benchmarks and marking guides to maintain reliable results. This also ensures the training our students receive is current, relevant, and delivered in a way that students can understand.
We are incredibly surprised by your experience with the marking time frame, so I had a look into your account. I can see that most of your assessments were marked within 2-4 weeks which is within the standard marking time frame of 6 weeks as published in our website and clearly stated in the student handbook. Extended marking time frame is not our normal standards in operation, and we do send notification in those very rare events.
We sincerely appreciate your insight because it helps us build a better student experience. Congratulations! We wish you all the best on your future endeavours.
Warm regards,
Victoria F.
Feedback Team Representative
Reply from Inspire Education
Hi learner,
Thank you for the review! We'd like to hear more from you. So please send us an email at feedback@inspireeducation.net.au.
Cheers!
Warm regards,
Victoria F.
Feedback Team Representative
WATCH THE WEBINARS FIRST AND SPEAK TO…
WATCH THE WEBINARS FIRST AND SPEAK TO YOUR TRAINERS!
I recently completed my Cert III in Education Support. The trainers Rexina and Allison were great. They were very responsive to messages and their phone calls were always helpful. Inspire admin were also great at giving things like extensions due to to illness etc. I liked that you could start and complete the work books in any order and didn't have to wait for results to continue on. If you are doing this course you MUST watch the webinars before you start to complete any of your work books and I would recommend booking regular calls with the trainers. Often what is asked of you in the work book is NOT how the trainers wish you to complete it. Watching the webinars will save you alot of tears. I would recommend watching ALL webinars for the vocational work book before starting your placement and getting really prepared.
The main issue I had is that when I went on placement I had SO much more work compared to others doing the same certification at other institutions. I also had to get about 50 pages signed vs my peers who had to get 3 or 4. This was really frustrating and is the main reason why I have given 3 stars. The school said they had never had someone doing this certification who had to do the volume of work I had and they felt it was over the top and unnecessary. This made it stressful at times because I felt like I was constantly having to bother teachers for input compared to other students. I believe the course is changing so hopefully it is easier .
August 29, 2022
Reply from Inspire Education
Hi Laura,
We are happy to hear of your positive study experience and thank you for sharing this with us. We highly value student support, we are glad to know that our trainers and admin staff were able to accomplish that for you.
We are always interested in how we can improve student’s experience and the feedback about the paperwork requirement is definitely a great area we can discuss for future improvements. We do have full confidence although rigorous, undertaking our qualification ensures that you meet all the industry requirements.
We are glad to be part of your study journey, congratulations for completing the course. Please know that we are here for you anytime and we wish you all the best on your future endeavour.
Warm regards,
Victoria F.
Feedback Team Representative
Online study experience with Inspire has been good
My online study experience with Inspire has been good
August 27, 2022
Reply from Inspire Education
Hi Sweta,
We're happy to hear from you! Thank you so much for leaving us a review. We're glad to know that you had a positive experience studying with us.
Should you have a future study goal in mind, we'd love to have you back! Congratulations on completing your course, Sweta. And we wish you all the best in your future undertakings.
Cheers!
Warm regards,
Victoria F.
Feedback Team Representative
I had a good experience.The trainers…
I had a good experience.The trainers were really very helpful, even though it was online course,they made sure to answer all the questions with full details. Even the supervisors & the codinaters have been benelovent.
August 24, 2022
Reply from Inspire Education
Hi Tarveen,
We are extremely happy to hear of your positive study experience and thank you for sharing this with us. We highly value student support, we are glad to know that our trainers were able to accomplish that for you.
We are glad to be part of your study journey, congratulations for completing the course. Please know that we are here for you anytime and we wish you all the best on your future endeavour.
Warm regards,
Victoria F.
Feedback Team Representative
Inspired and now qualified
It took a while to get into a learning rhythm. Once aware of the additional learning and support ,including live and recorded webinars, trainer chat and trainer calls,the distance learning was made easier.
The forums also were also an avenue of getting more assistance.
August 23, 2022
Reply from Inspire Education
Hi Raye,
We are extremely happy to hear of your positive study experience and thank you for sharing this with us. We highly value student support, we are glad to know that our call, messaging support system, forums and webinars provided you ease of service.
We are glad to be part of your study journey, congratulations for completing Certificate IV in Training and Assessment course. Please know that we are here for you anytime and we wish you all the best on your future endeavours.
Warm regards,
Victoria F.
Feedback Team Representative
Instructor Kenneth is a valuable staff…
Instructor Kenneth is a valuable staff member of your organisation, I sincerely wished I had him after the first week. He was truly inspiring. No pun intended. A1 work related ethics and conduct, A1 personality as an instructor. Clear and effective spoken communication. Personal appearance and grooming very commendable. It was his legacy I maintained in mind throughout the remainder of the course that promoted my self esteem and sense of purpose with reason to focus on the final outcome. Five/five stars for him. Four/five stars for the overall experience.
August 21, 2022
Reply from Inspire Education
Hi Alan,
Thank you for taking the time to leave us your wonderful review. We're immensely glad to receive your warm and inspiring words about Trainer Kenneth. We'll let him know your thoughts about him and how much he has inspired you throughout your journey with us.
Please let us know if there's anything else we could do for you by sending us an email at feedback@inspireeducation.net.au.
Cheers!
Warm regards,
Victoria F.
Feedback Team Representative
Wanted out with a rapid refund from the…
Wanted out with a rapid refund from the beginning,butvthey kept me going with extension adtervextension ( thankfully all free due to extenuating circumsatnces) Totally frustrated with over complicated course material, booking trainer calls was only allowed every 3 days,forc15 mins only.. message option kept disappearing on their hub,far too much subject matter to complete in only 180 hours of workplacement,requiring students to attend all staff meetings, WHS, dementia, request/discuss personal needs from/with clients!? ridiculous roleplay expectations for palliative end of life exposure,
Will never sign up for Inspire online learning ever again,by the skin of my teeth I did pass!! But took years off my life in stress!!
August 20, 2022
Reply from Inspire Education
Hi Simone,
Thank you for taking some time reaching out to us. It sounds like you had some challenges. We really do want to assist in any reasonable way we can, and we understand that studying online can be at times challenging and even frustrating for students. We have supported hundreds of graduates of this course and the qualification earned helped them advance their careers.
We are always interested in how we can improve student’s experience and the feedback about the course material and work placement requirement is definitely a great area we can discuss for future improvements. We do have full confidence although rigorous, undertaking our qualification ensures that you meet all the industry requirements.
We are glad to hear that despite the challenges you have encountered, you were able to get through the course. We wish you all the best on your future endeavours.
Warm regards,
Victoria F.
Feedback Team Representative
Helpful and positive experience
Helpful educators and teachers
Quick feedback regarding assessments
August 19, 2022
Reply from Inspire Education
Hi Rups,
Thank you for your feedback! We're glad you found your trainers and assessors to be helpful. And thank you for your feedback about our assessment turnover timeframe.
Should you have any more compliments, concerns, questions, comments or suggestions, please email us at feedback@inspireeducation.net.au.
Warm regards,
Victoria F.
Feedback Team Representative
A new way of learning for an older student
I enjoyed doing my Cert IV in training and assessment with Inspire. I was initially challenged with online learning, not being too computer savvy, but I was given a lot of encouragement and support from both staff and other learners.
August 15, 2022
Reply from Inspire Education
Hi Coni,
Thank you for reaching out! We know how challenging it must be to try a new learning method. But you persevered, and that's truly inspiring! And we're extremely happy to know that you were given support and encouragement from our team and other students on the same learning journey as yourself.
Thank you for sharing this little slice of your experience with us. And we want you to know that we'll always be here for you.
Cheers!
Warm regards,
Victoria F.
Feedback Team Representative
Very supportive towards students
Inspire Education staffs has been very supportive and guided me through out the course to achieve the certificate . I would recommend anyone to go with Inspire Education and fees is reasonable as well
August 15, 2022
Reply from Inspire Education
Hi Minu,
Thank you for your kind words and 5-star rating! We're glad you received all the support that you needed from our team. It is our pleasure to assist you wherever you may need it.
And thank you so much for your support! Your recommendation for others to study with us transmits your trust in us as a training provider. Thank you for that.
Please let us know if you have any questions, concerns, suggestions or comments by emailing at feedback@inspireeducation.net.au. We'll always be here for you.
Warm regards,
Victoria F.
Feedback Team Representative
Good
For making a verification phone call, there are no option to select the country to pick the respective country code, Myanmar.
August 13, 2022
Reply from Inspire Education
Hi Si We,
Thank you for your feedback.
Can you please clarify if the verification call you mentioned is the trainer support call booking? We would love to correct our partner trainer booking software so they can better serve our students. Please let us know by sending us a message via feedback@inspireeducation.net.au.
We are glad to be part of your study journey, congratulations for completing Certificate IV in Training and Assessment course. Please know that we are here for you anytime and we wish you all the best on your future endeavours.
Warm regards,
Victoria F.
Feedback Team Representative
Reply from Inspire Education
Hi Pathama,
Thank you for your feedback! We truly appreciate it. Our marking timeframe and admin process are areas we are reviewing for better efficiency because we want to deliver the best study experience to our students from all angles.
Should you have any further questions, comments, compliments, or suggestions, please email us at feedback@inspireeducation.net.au. We would love to hear from you.
Cheers!
Warm regards,
Victoria F.
Feedback Team Representative
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