Inspire Education Reviews 

801
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Don't do it..... just been threatened with further action after WE GAVE NOTICE AND LEFT!! They will hound you for the years payment even though we gave a terms notice..they try to talk you in to stay... See more

Rated 1 out of 5 stars

Had a terrible experience with inspire education their units are really tough very high expectation and no considerations! I felt its not easy to do all alone without having classes or help from trai... See more

Company replied

Rated 5 out of 5 stars

It was very good experience to update my existing Cert 4 in TAE, staff was very polite, professional and really helpful. It seems hard in starting, but once it’s done, it does worth your hard work an... See more

Company replied

Rated 5 out of 5 stars

Teachers and support staff are all fabulous 👌 Cert IV disability unit was very useful and practical! Video submission was a bit tough but, at least if there two people, you can do multiple roles... See more

Company replied

Company details

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  2. Association or Organization

About Inspire Education

Written by the company

Inspire Education (RTO# 32067) is one of Australia’s leading providers of Nationally Recognised courses. We provide first-class, quality-assured and accredited training and qualifications to students nationwide.

Develop new skills or formalise your existing knowledge by gaining your qualification from Inspire. We offer first-class training in our ‘flagship’ course, the Certificate IV in Training and Assessment qualification and also provide Certificate to Diploma-level qualifications across a huge range of industries.

Get qualified in your dream career, while training with one of Australia’s most reputable training organisations today!
Enrol Here Now!

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3.4

Average

TrustScore 3.5 out of 5

801 reviews

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3.4

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Rated 4 out of 5 stars

Amazing experience!!

I completed my TAE 40116 with InspireEd and thoroughly enjoyed my experience with them!
All Staff and Trainers were extremely helpful and supportive throughout my journey. It wasn’t an easy course, but with the help and support of all my Trainers, Supervisors and family/friends I completed it!!

I thoroughly recommend the course!!

August 13, 2022
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Reply from Inspire Education

Hi Dorothy,

Thank you for sharing your experience with us. Studying for your qualifications is not always smooth-sailing. So we are extremely happy to hear you received support from many people, including our trainers and your loved ones.

Congratulations on finishing the course, Dorothy! You deserve it! And we wish you all the best in your next stage of life.

Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 1 out of 5 stars

I was not supported by any one trainer

I was not supported by any one trainer, I was not not working in the training industry and there was no support offered or acknowledged

August 12, 2022
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Reply from Inspire Education

Hi Myra,

Thank you for taking some time reaching out to us. It sounds like you had some challenges. We have supported hundreds of graduates of this course and the qualification earned helped them advance their careers.

It is our aim to create an inclusive and supportive environment for students to reach their full potential and eventually reach their study goals. Juggling work, family and studies can really be challenging, aside from our call booking system, course queries can be relayed to trainers and assessors through the student portal messaging system which is accessible 24 hours a day 7 days a week. This allows student more flexibility in their studies.

I’m really concerned to hear you have not been supported well, so I had a look into your account. I can see several support calls and hub messages with our trainers and admin staff. Please know that while our trainers and assessors and admin staff may provide guidance or assistance to our students, it remains our student's responsibility to know the course requirements and how to move forward with what is needed and complete the requirements to the satisfaction of the unit of competency. With all the guidance and assistance we provided, I am unsure where you think our support fell short.

We wish you all the best and Congratulations for completing the course.

Warm regards,
Victoria F.
Feedback Team Representative

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. With hard work and dedication I completed by Certificate IV in Training and Assessment in 6 weeks. I thoroughly recommend Inspire Education as the place to study.

August 12, 2022
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Reply from Inspire Education

Hi Dean,

Thank you very much for reaching out to us! We're glad you had a wonderful experience studying with us. You put in the time and did all the hard work - and we are with you every step to support you.

Congratulations on completing the course, Dean! And we wish you all the best in your future endeavours.

Warm regards,
Victoria F.
Feedback Team Representative

Rated 5 out of 5 stars

Online course

I recently completed an online course. I found all the assessors very helpful with feedback. They were all quick to respond to any questions I had

August 7, 2022
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Reply from Inspire Education

Hi Lisa,

Thank you for the feedback! We're glad our assessors have been most forthcoming with you. And most importantly, congratulations on completing the course!

We wish you all the best in your future endeavours.

Warm regards,
Victoria F.
Feedback Team Representative

Rated 4 out of 5 stars

I found the recent training upgrade…

I found the recent training upgrade course to be relevant and it reinforces the way that I will provide meaningful training in face to face or virtual environments.

August 6, 2022
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Reply from Inspire Education

Hi Darren,

Thank you for taking the time to share your views with us. We're glad to know that you found our course relevant. And that you found additional motivation and inspiration in how you would apply your knowledge - is truly moving.

We wish you all the best in your career! And please don't hesitate to reach out to us at feedback@inspireeducation.net.au should you have any questions, comments, or suggestions. We'd be happy to assist!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 5 out of 5 stars

Thank you to the team at Inspire…

Thank you to the team at Inspire Education, especially Dom who was so helpful during my 5 day workshop! I enjoyed the course and couldn’t have done it without the guidance of the trainers. Thank you

August 4, 2022
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Reply from Inspire Education

Hi Sharis,

It's great to hear from you. Thank you very much for reaching out to us with this review. We're glad you enjoyed the course, especially Dom's 5-day workshop. We'll relay your words to him because we know it'll make his day.

Thank you once again! And please know that we'll always be here for you should you need assistance. You may send us a message at feedback@inspireeducation.net.au.

Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 4 out of 5 stars

Cert IV in Disability

Inspire are a great RTO if you are organised and can self direct your own learning. The course material (learner workbooks) are suitable, however could use some updating with images, videos etc. The assessment workbook is a lot of work, which is to be expected. The placement skills workbook (for Certificate IV in Disability) is quite difficult if you do not work in the field. Inspire were good to deal with, the chat function was great and all the Trainers I dealt with were fantastic.

July 31, 2022
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Reply from Inspire Education

Thank you for reaching out! And thank you for your comments about our course materials and workbooks. Your input is highly valued as it helps us identify the areas we need to improve for a better student experience.

We're glad you could utilise our Hub chat function well. We make it a point for students to reach out to their trainers for support easily. And we're happy that you had a fantastic time interacting with our trainers.

Please let us know what we can do for you in the future!

Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 5 out of 5 stars

The trainer are very helpful. We have chance to discuss with different trainer. This is good to see which trainer suit to communicate with candidate. However, for follow up, it will be great have same

The trainer are very helpful.
Course is not easy.
Some of the Roku I need to read a few times only can tune in to the course and know what the course want.l

July 31, 2022
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Reply from Inspire Education

Hi Teng Mei Tuan,

Thank you for taking the time to share your thoughts with us. We're glad to know that our trainers have been helpful to you. And you still persevered despite finding the course difficult is impressive.

Congratulations on completing the course! Should you have questions, comments, concerns, or compliments, please feel welcome to reach back as we would be more than happy to assist. You may send us a message at feedback@inspireeducation.net.au.

Warm regards,
Victoria F.
Feedback Team Representative

Rated 4 out of 5 stars

Hey I had some difficulty understanding…

Hey I had some difficulty understanding initially but later on it was good I recommend you to my friends I thought some times communication gap which few people did so well to get the right things so much appreciated with all things thank you so much all of you

July 30, 2022
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Reply from Inspire Education

Hi Lizy,

Thank you for your feedback. We're touched that you would recommend us to your friends. And while you experienced difficulty initially, we're quite proud that you continued and completed the course in the end.

We'll consider your comments, of course - because we value every feedback from our students that would help us improve your learning experience.

Thank you once again, Lizy. And congratulations on completing your course! We wish you all the best in your future endeavours.

Warm regards,
Victoria F.
Feedback Team Representative

Rated 5 out of 5 stars

i had a great experience learning…

i had a great experience learning through Inspire

July 30, 2022
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Reply from Inspire Education

Hi Marcella,

Thank you for your review! We're glad you enjoyed your time with us. Please know that we'll always be here for you. And should you have a new future study goal in mind, we'd be glad to have you back!

Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 5 out of 5 stars

Great training and helpful teachers

I recently completed the TAE40116 upgrade online. there was alot of course work to complete however it went smoothly and the teachers were very helpful and insightful.

July 30, 2022
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Reply from Inspire Education

Hi Teressa,

Thank you for taking the time to leave us your review. We're glad your studies went smoothly and happy that our trainers supported you well.

And congratulations on completing your upgrade TAE40116! We wish you all the best in your future undertakings.

Warm regards,
Victoria F.
Feedback Team Representative

Rated 5 out of 5 stars

It is wonderful to do study with inspire

That is a great and wonderful institute for study.

July 29, 2022
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Reply from Inspire Education

Hi Sayeda,

Thank you so much for the 5-star rating and review! We're glad you think highly of us as a training organisation. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be '5-stars'!

Please let us know what we can do for you in the future. Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 5 out of 5 stars

I like your student centred approach

Trainers and assessors were student friendly and helpful. They are a phone call away, and I recommend new students, whenever you are in doubt or you have queries in completing an assessment, please seek help from the trainers at the earliest possible, that's the way you can manage your stress and timely completion.

July 28, 2022
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Reply from Inspire Education

Hi Roopalal,

Thank you for sharing your experience with us! You've given sound advice that would surely help others still on their learning journey. And we're glad you like our approach to supporting students as much as possible.

If you need assistance or have any questions, comments, or suggestions, you can email us at feedback@inspireeducation.net.au.

Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 2 out of 5 stars

The 3 day course was excellent

The 3 day course was excellent, the trainer did a great job, and that’s where it finished, weeks to get things marked then more time getting answers to questions, then more weeks to get confirmation of completion, and still no certificate, 4 months on. Constant phone calls and no result, there is no reason to delay this long to issue a certificate, I was told that the company only adds information to the USI register once a year in May, that’s a joke in its self.

July 23, 2022
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Reply from Inspire Education

Hi Brett,

Thank you for taking some time reaching out to us. I do see that you had concerns with your studies, and we like to offer some clarity on the matter.

We are very concerned about your comments as to the marking delays, so we had a look into your account. We have a queue system to ensure that assessments are marked in the order they are received. I can see that most of your assessments were marked within 2 weeks which is within the standard marking time frame of 6 weeks as published in our website and clearly stated in the student handbook. Extended marking time frame is not our normal standards in operation, and we do send notification in those very rare events.

As with the USI, all RTOs must collect a range of data from their students and report all their delivery activity (known as Total VET activity) to the National Centre for Vocational Education Research (NCVER), at least annually. The annual submission is usually due by the 28th of February each year. From this submission, the Office of the Student Identifiers Registrar uses this training data to update USI transcripts no later than early May.

We wish you all the best and Congratulations for completing the course.

Warm regards,
Victoria F.
Feedback Team Representative

Rated 5 out of 5 stars

Trainers and assessers are very helpful…

Trainers and assessers are very helpful and tries to explain what I needed. As self-manage study, sometime a phone call for 15 mins not enough but well planned and organised book a head.

July 23, 2022
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Reply from Inspire Education

Hi P,

Thank you for taking the time to leave us a review. We're happy to hear about your interactions with our trainers and assessors. We're glad they supported you well.

Congratulations on completing the course! And we wish you all the best in your future endeavours.

Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 4 out of 5 stars

Personally,I had a great experience…

Personally,I had a great experience with Inspire Education. I especially love the on-line learning platform, while I enjoyed the flexibility of learning, yet Inspire Education provide students with very supportive environment, friendly and supportive staffs, both via phone call or messaging.

July 22, 2022
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Reply from Inspire Education

Hi Yen,

Thank you for your beautifully-written review! We're glad you liked the online learning platform. We're also happy that you managed to utilise all the avenues of support we have available.

We'll be sharing your feedback with the team. Thank you for reaching out once again!

Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 4 out of 5 stars

My intention for studying this to gain knowledge so I could best support men living with disabilities.

My intention for studying this Certificate in Individual Support was to learn about support for people with disabilities. I found the course rather focused on aged care, although a significant portion adapts across both sectors.
I found the role plays a bit pointless, and impinged on the lives of the other participants.
Feedback on the whole from trainers and markers was good, and results on the whole were fairly prompt.
The workbooks at the end, especially for my placement were old-fashioned and onerous to complete. More online capability instead of manually printing, hand writing, and rephotocopying should be the norm in this day and age.
Every spoken interaction was friendly and polite, and encouraging.
All up, I enjoyed the course. The knowledge gained gave me a little more confidence for entering the industry, and I still have my job from placement.

July 21, 2022
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Reply from Inspire Education

Hi Paul,

Thank you for your feedback! Your words show how sincere and passionate you are about your goal. Though it may not have been as you expected, you persevered until you completed your course. Your words inspire us to become a better version of ourselves. And we want to thank you for that.

Your feedback on our workbook is a subject we can discuss with our team for future improvement. And we're glad to hear that our trainers and assessor were prompt and diligent with you.

We would love to hear more from you! Please email us at feedback@inspireeducation.net.au

Warm regards,
Victoria F.
Feedback Team Representative

Rated 4 out of 5 stars

I signed up to do distance education

I signed up to do distance education. I found this to be a little difficult and ended up adding on two weeks of the online clusters. Wish I had done the whole course with the online trainer. Was a quicker way to get through it.

July 17, 2022
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Reply from Inspire Education

Hi Tina,

Thank you for sharing your experience with us. We understand that online learning is not easy. However, we are happy to hear that you didn't give up and found other means to complete your course.

On that note, congratulations on completing your course, Tina! We wish you all the best! And if you need further assistance or have any questions, email us at feedback@inspireeducation.net.au.

Cheers!

Warm regards,
Victoria F.
Feedback Team Representative

Rated 5 out of 5 stars

Great online materials and trainers

Inspire helped me to finish my certificate IV in training and assessment with all the assistance and guidance at regular intervals

July 17, 2022
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Reply from Inspire Education

Hi Shahid,

Thank you for reaching out! And thank you for the 5-star rating. We are happy to hear that our trainers assisted you well during your learning journey.

And congratulations on completing the course, Shahid! Let us know if there is anything else we can help you with by emailing us at feedback@inspireeducation.net.au.

Warm regards,
Victoria F.
Feedback Team Representative

Rated 2 out of 5 stars

Admin service is good but trainers are…

Admin service is good but trainers are not professional.Trainers are very careless and don't know what they are doing.

July 16, 2022
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Reply from Inspire Education

Hi Kanchan,

We are delighted to hear that you had such a great experience interacting with our admin team. On the other hand, we are sorry to hear that you have found our trainers’ support has not met your particular needs.

We sincerely appreciate your insight because it helps us build a better student experience.

We wish you all the best and Congratulations for completing the course.

Warm regards,
Victoria F.
Feedback Team Representative

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