EXER Rent A Car Reviews 734

Used the Messinian office for Kalamata airport rental. The transfer was quick and painless. There was a hiccup over the 'additional driver' (booked through Economy Car Rentals) because there had been no mention of additional insurance fees for over 75 drivers on the booking site, not the fault of Exer. The guy at the hire desk was very helpful, agreed to remove the second driver, and gave us a better deal than originally with only one driver. The car was only one season old and very clean. Would definitely use again.

Update October 2025:
We did use them again, this time the car was rather shabby, not in great condition. It proved adequate for the duration of our stay and the rental price was very keen (get what you pay for?) Once again the whole process was fairly smooth and the credit card 'block', although high, was cleared on return of the vehicle with no issues. On the basis of car condition I probably would not use them again.

Good communication, fast bureaucracy, good car, as requested, clean, and most importantly, nice people.

Helpful staff and a good car for us. (Crossland)

Staff was very efficient and engaged. They kept their word. We called for help during our stay and they responded very professionally.

Great service , staff were really friendly. Check in and out was quick and easy. Car was good. Having hired cars in Europe for many years had some bad experiences. First time using Exer and would definitely recommend and use again.

My experience was at the Exer Rhodes location at Rhodes airport.
The service was perfect. There were enough employees available to ensure a quick and smooth process. Very friendly and helpful staff. I can highly recommend this provider.

Everything was good, the car was perfect, the reception at the office was good and the staff was friendly. We returned the car a few hours earlier and that was good too. The deposit was also immediately reversed on the credit card. I highly recommend Exer.

Everything stick to the plan, very nice lady to assist you

Car pick up was good as we had in the years before.

Pr-Damages were transmitted via email with a lot of links to photos... it is impossible to look them all in appropriate time. I would prefer a printed sketch of the car with markings.

Very confusing was, that all emails and contracts werde made for a different company: beepit.gr ???
This is very confusing and there is no time to read if conditions are equal to EXER in internet...

Also question of insurance was discussed although everything was clear at internet reservation..

We got a car maybe 2 month old (almost new) a one class bigger as booked. Thanks for the upgrade...

But overall: good service and personal.
I already booked 4 times on several greek islands with EXER and will do again whenever I will visit greece

I appreciated the responsive activity and friendly interaction from the staff. The car ran well and was clean. The shuttle services to the airport were prompt. Seems to be a small business that’s positioned to grow in the future.

Thank you for your care,
Dave

Perfect and fast service at Rhodos Airport.

Car was ok, but remote key not working and no light inside the car.

But the reasonable price makes it a very good rental.

Easy to find nearby airport
not expensive
fast service and processing
friendly staff
uncomplicated return
and...
nobody wanted to sell me insurance! THANKS!!

Let's start with the pick up; upon arrival at the airport, no sign of the shuttle. We waited more than an hour in the reserved area, in the midst of indescribable chaos, without a precise point of reference. Finally a van arrives, we get in and after another 15 minutes of driving we arrive at the rental counter. Here absolute confusion reigns, groups leaving, others like us arriving, crowding together, without any order of precedence. When it's our turn, the employee welcomes us, then gets up and disappears for several minutes; a colleague of his arrives but immediately stops to answer the phone. Everything to be done again when the first employee returns and starts all over again. Conclusion: another half hour that goes by and the surprise of having to pay an extra 90 euros for "driving over age". I am 78 years old and I have always rented cars without any age problem, in Greece as elsewhere. Also it was not indicated anywhere when booking online with the relative advance payment, when with a license check I could have been notified.
The vehicle was not in good condition; due to clutch slippage and a wheel bearing.
Never again.

3rd time I have rented a car from Exer car rental, twice from Rhodes. This time a Suzuki Swift 40K kms on the clock. Few scratches and dents so took pictures of the car. Car was fine. Took out my own excess cover in the UK £13 for 8 days. Exer put an hold (900 euros) on my credit card which is normal, returned if there's no damage. Took the car to a car wash prior to return (4 euros), Exer gave the car a quick check and passed it. Hold on credit card released within a few days. Normally the car pick up shuttle is back and forward to the airport regularly, If not ring the booking company (auto europe in my case ) and they call Exer. Would I book with Exer again - yes.

Very kind and not complicated

hello! They gave me the car dirty and with less than a full tank. the transfer service is slow. Thank you!

Car and service were good in general.

Missed the 5th star because the communication from EXER could have been a bit more proactive and they could have been a bit more flexible as well in terms of out of hours charge.

My flight was delayed, late at night, and I expected a representative to be there to receive us. I was worried because I didn't remember if I gave them my flight or not.

I did, so they were monitoring no problem, but it would have been nice to get a call or a message notifying they were on their way.

Instead, I came out of the airport to no one, Sunday night, and didn't know if they were going to appear until I called and they said they were on their way.

Due to all this, we ended less than an hour over the extra hours time, and I was charged €40 extra because of this, when my booking was for 30 min before this extra hours charge. It's not that I chose to do this willingly.

I think the extra hours charge should be when people pick something extra hours from the start, not when flight is delayed since there's no control on that.

Put one star because we cannot put zero.
Extremely disappointed, we have a very bad experience with them. They charge you extra insurance just because you don't have a credit card for the deposit, then they tell you that you subscribe to a full insurance and at the end you need to pay extra for case fee . Never had a such bad experience with a rental car agency . Seriously run away!!

Firstly the lady we dealt with was professional and helpful. No extra charges for being somewhat late picking up the car. Had no difficulties whatsoever and will definitely be using Exer when back in Kos again.