Express Medical Supply Reviews 

11,833
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I am my father’s full time caregiver. I just had to relocate him from Louisiana to Maryland. I had a wonderful medical supply store in Louisiana, but unfortunately I haven’t been able to find a decent... See more

Company replied

Rated 3 out of 5 stars

I ordered Bard red rubber, and the quality is worse than the last order. They are too soft and hard to insert; very disappointed.

Company replied

Rated 5 out of 5 stars

I didn't realize I was running low on supplies, exmed.net was my goto, as a friend reccomended their service. I ordered my supplies on Monday morning, Friday afternoon I had supplies in hand w/ no... See more

Company replied

Rated 5 out of 5 stars

This organization has been providing me with my products for many years, gratefully! They are responsive, fair, proactive to all needs and often I'm running late and need a 'little' extra attention... See more

Company replied

Company details

  1. Hospital Equipment and Supplies Store
  2. Pharmacy

Information provided by various external sources

Express Medical Supply is a family-run medical supply store that has been in business since 1994. We take pride in serving high quality discount medical supplies to both individuals at home and health care professionals across the United States. Our central location in St. Louis, Missouri allows us to quickly ship a wide variety of medical supplies directly to your home or office. So whether you need ostomy supplies or adult diapers, you can trust Express Medical Supply to deliver quality medical products quickly. EXPRESS MEDICAL SUPPLY, INC - THE BEST IN SERVICE, QUALITY & VALUE


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(11,833)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Please stop using USPS for shipping

Please stop using USPS for shipping, they are horrible. Still haven’t got my supplies yet, with the other carriers I get them in 2 days!

March 1, 2021
Express Medical Supply logo

Reply from Express Medical Supply

Norm, thank you for your feedback, it helps us improve our service. Thank you for ordering and I will let our team know you need help with your account. Thank you.

Rated 5 out of 5 stars

My experience with Express Medical has…

My experience with Express Medical has been excellent. They have always had my products in stock. The website is well designed and easy to follow. I love that I can just go to my favorites to reorder.

March 1, 2021
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Reply from Express Medical Supply

Lucille, thank you for your order and we look forward to helping you again!

Rated 2 out of 5 stars

Great service

Express Medical had the supply’s I need to live a normal life, and prices are the best I have found.

March 1, 2021
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Reply from Express Medical Supply

Clarence, thank you so much for shopping with us and I am glad we were able to help you!

Rated 5 out of 5 stars

A trusted medical equipment provider

Express Medical Supply takes care of all my appliance
needs, good to be able to rely on excellent service every time.
Thank you.

February 28, 2021
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Reply from Express Medical Supply

Mary, you are very welcome and thank you for shopping with us!

Rated 5 out of 5 stars

We’ve been a customer forseveral years…

We’ve been a customer forseveral years and have yet to have a negative experience. Orders are processed quickly and deliveries are always on time.

February 28, 2021
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Reply from Express Medical Supply

Bruno, thank you for your order and for your kind words!

Rated 5 out of 5 stars

Satisfied

My experience was very pleasant with Express Medical, they did what they could to help.

February 26, 2021
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Reply from Express Medical Supply

Karen, thank you for your order!

Rated 1 out of 5 stars

I ordered ice packs that the site…

I ordered ice packs that the site advertised as in stock. I needed them for swelling for post knee surgery pain. I had the surgery two weeks ago: still haven’t received the order and have been informed the items are NOW out of stock!!!! I plan to return them if/when they ever arrive because my knee has been improving...I would never order from this site again! You only get ONE chance to make a great first impression...

February 26, 2021
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Reply from Express Medical Supply

Jo, thank you for letting us know about your experience with your order. Please call us at 1-800-633-2139 and we would be happy to help you with your order. I am sorry your order was delayed. Please let us know if you would like to cancel your order, you can do this by phone or by email. Our email is, sales@exmed.net. Thank you and again, I apologize for your inconvenience.

Rated 5 out of 5 stars

Recent Order

We recently ordered support socks for my husband from Express Medical. The ordering process was simple and we received our product in a timely manner. We’ve ordered from Express Medical many times in the past and always receive great service and pricing.

February 26, 2021
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Reply from Express Medical Supply

Touleke, thank you for your order and we appreciate you!

Rated 5 out of 5 stars

quick process.

You always send me the correct items i have purchased and and always very fast. Thank you.

February 25, 2021
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Reply from Express Medical Supply

David, you are very welcome and thank you for shopping with us!

Rated 5 out of 5 stars

Reasonable prices and fast delivery

I am a disabled 70 year old and I buy all my medical supplies from Express Medical. Their prices are reasonable and they ship orders very quickly.

February 25, 2021
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Reply from Express Medical Supply

Cliff, thank you so much for ordering with us!

Rated 5 out of 5 stars

Order Shipment

Prompt shipment of my order

February 24, 2021
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Reply from Express Medical Supply

Customer, thank you for shopping with us!

Rated 5 out of 5 stars

The company is awesome

The company is awesome. I put my order in and within a few days it has been arriving at my door. They will even tell you when they shipped your order. I am very pleased with them. Will continue to order from Express Medical Supply.

February 23, 2021
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Reply from Express Medical Supply

Joann, thank you for your order and we can't wait to help you again, thank you!

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