Expat Explore Travel Reviews 140

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, especially the tour leaders and drivers, for their exceptional knowledge, helpfulness, and engaging personalities, which significantly enhanced their travel experience. People frequently highlight the well-planned itineraries and the opportunity to visit numerous countries in a short timeframe, making the holidays enjoyable and memorable. The overall service is often described as excellent, with many appreciating the smooth execution and the positive user experience. However, some people were dissatisfied with certain aspects, such as tour guides lacking knowledge or being uninvested, and hotels being located far from city centers. A few reviewers also mentioned issues with the pace of some tours, finding them too fast-paced with limited free time, and occasional problems with bus amenities like the toilet.

What people talk about most

Staff

Users describe positive interactions with staff, frequently praising tour leaders and drivers for their... See more

Holidays

Customers consistently note positive experiences with holidays, praising the opportunity to visit many... See more

Service

Reviewers highlight positive aspects of service, often praising the professionalism, warmth, and attention to... See more

Location

Reviewers mention positive feedback about location. Customers appreciate the well-curated journeys through... See more

User experience

Consumers find the user experience to be largely positive, praising the professional and helpful guides,... See more

Quality

Reviewers highlight ambiguous aspects of quality. While some customers praised the quality of vehicles,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hello! Taste of Scandinavia Tour, one week with Emma Osvald and Bogdan was a smooth and relaxing tour. Unlike some other tours, there was clear communication and ease finding our way about independent... See more

Company replied

Rated 4 out of 5 stars

We have a great time with the 10 days helsinki to warsaw tour. We have a wonderful tour leader Emma who has been very helpful at all time and to make sure everyone can keep up with the team , and ou... See more

Company replied

Rated 4 out of 5 stars

This is a good introduction to the Balkan countries. You see 10 countries in 16 days, it is fast paced, lots of walking, 3-4 hours sometimes more bus ride to the next country but very informative and... See more

Company replied

Rated 4 out of 5 stars

The itinerary was good. The Hotels were comfortable. The service in the restaurant in Warsaw was very slow and some of our tour group left before main course. Our tour guide Rogan did his best to hurr... See more

Company replied


Company details

  1. Tour Operator

Written by the company

Expat Explore is Europe’s best-value tour operator and has been conducting expertly-planned, guided coach tours for 20 years! Expat Explore offers group tours to 50 countries across 6 different continents – North America, South America, Europe, the Middle East, Africa and Asia. From fast-paced multi-country tours that tick off plenty of bucket-list destinations to itineraries that explore one country or region in-depth, Expat Explore offers something for every type of traveller.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

140 reviews

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Rated 5 out of 5 stars

great experience with expat explorer

We did the jewel tour last december to the 4th if January 2024. Me and my wife ana together with my daughter alyssa and hubby tom. And i say it was a winderful trip to remember. The cities we went through wer all amazing. Plus to experience that with our beloved tour guide gustavo and the skills of sebastiano who drove the bus the entire trip with ease. Winderful tour guide snd bus driver cannot compare them. the best.. we love doing it again in the near future❤️❤️

December 18, 2023
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Reply from Expat Explore Travel

We are grateful that you took the time out to leave us a review and share your experience of taking a tour with us. If you would like any advice on which trip to take next, please get in touch and we hope to see you again soon!

Rated 5 out of 5 stars

Excellent service

August 25, 2023
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Reply from Expat Explore Travel

Thanks so much for sharing your experience with us. We hope to see you on tour again soon.

Rated 5 out of 5 stars

Affordable tours

Affordable tours. Great tour guide, Gustavo Gomes and chauffer Sebastiano

December 22, 2023
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Reply from Expat Explore Travel

Thank you so much for taking the time to leave us a 5-star review. We look forward to seeing you on tour with us again soon!

Rated 5 out of 5 stars

Great memorable experience

Had a wonderful Europe tour with Expat Explore. Very well-thought and organised tour led by our professional and friendly guide Gustavo with careful and safe drivers throughout. Highly recommended without reservations!

October 22, 2023
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Reply from Expat Explore Travel

Your 5-star rating means a lot to us. We're delighted that our staff provided exceptional care and that you've created lasting memories. We'd love to be a part of your next adventure, so please consider choosing Expat Explore again!

Rated 5 out of 5 stars

I recently did the Classis Europe trip…

I recently did the Classis Europe trip with Gustavo as our guide he was AMAZING!!! Gustavo was extreamly knowledgeable and made this trip fun and enjoyable. I had never done a tour before but i am definately going to be re booking another with them in the coming months. The trip was well planned from start to finish and can honestly say I felt safe the entire trip. I cannot recommend them highly enough.

September 15, 2023
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Reply from Expat Explore Travel

Thank you for sharing your experience with us. We're thrilled that you had a fantastic time, and your positive comments are much appreciated. We look forward to welcoming you on another tour in the near future!

Rated 5 out of 5 stars

Exceptional

Having taken five unforgettable trips with Expat Explore (my last one being Italy-Oct/2023), I can confidently give them 5 stars across the board. Their curated destinations, expertly planned itineraries, friendly staff and outstanding customer service make them my go-to for exceptional travel experiences. My next one is Japan!

October 21, 2023
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Reply from Expat Explore Travel

We appreciate your 5-star rating and your loyalty as a returning traveler! It brings us joy to learn that you plan to continue your exploration of the world with Expat Explore. See you in Japan!

Rated 5 out of 5 stars

Excellent Europe Taster Tour!

The whole tour was amazing start to end, going in I was nervous as this was my first solo international travel experience. Throughout the tour, I felt reassured that I would be taken care of, from all the activities to accommodation/food. Our tour leader Firo was truly amazing, the tour would not have been the same without him! He ensured everyone was having fun at all times and put in extra effort to maximise our time everywhere and show us the key parts of every city. Ivo, our driver was equally amazing, navigating the narrow European streets and keeping our coach experience clean.

Accommodations in general were quite nice, more than I expected for the cost of the tour. Breakfasts had plenty of options to sustain us for the day, only qualm is that they were very early (6:30-7 start) and most people have a minimal appetite around then. Dinners were good quality with a few options, though not to my taste (in general quite bland). I participated in the optional fondue experience and wasn’t a huge fan - the meal portions were small and unsatisfying. There was lots of sightseeing and plenty of photo opportunities, definitely not as rushed as some of the other reviews claimed! Walking was inevitable but not too tiring, people of all ages were accommodated in our group. There was ample time to roam the cities individually too, with lots of tips and guidance from Firo.

Lots of time was spent travelling in the coach, which without mental preparation, can be quite tiring. We were however, kept well entertained by Firo, and got a chance to stretch our legs every two hours for a mandatory comfort stop.

Warm clothes were a must and appropriate wall plugs and adapters were needed, though our hotels were generally able to provide. Rooms were spacious and the rooming situation was quite comfortable.

Overall would recommend this tour to anyone who has never visited Europe before as you get to see many countries and quite thoroughly too. Huge shoutout to Firo and Ivo who made it an amazing experience!

December 22, 2023
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Reply from Expat Explore Travel

Thank you for the taking the time to leave us a detailed review. We're thrilled that your first solo international travel experience was a success and that you enjoyed the tour from start to finish.

It's wonderful to hear your praise for Firo and Ivo, who played key roles in making your experience memorable. We'll be sure to pass on your kind words to them.

We appreciate your valuable insights into accommodations, meals, and the overall tour experience. Your advice on warm clothes and adapters is helpful for future travelers.

Thank you for recommending our tour to those exploring Europe for the first time. We hope to welcome you back for another adventure soon!

Rated 5 out of 5 stars

Italian Delight 10/10 - June 2022

The tour was amazing, and we saw so many beautiful places. The optional excursions were all great. Firo was an awesome tour leader, and he made everything so much fun and shared all his knowledge. And the fact that he can speak Italian was great. Always felt safe on the coach, which was comfy and Firo even organised wifi for the coach. The tour details as advertised is exactly what you get and the hotels were all great. Some had small rooms, but all you need is a bed and bathroom to rest. The tours are affordable and well organised.
Doing my 3rd tour now in October - Taste of Eastern Europe.
Will be great of Firo will be our tour leader again. Mr Cool 🍌.

June 1, 2023
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Reply from Expat Explore Travel

Thank you for sharing your experience with us and for rating us 5-stars! We're so happy to hear that Firo took excellent care of you and that you had an amazing time. We hope that we will see you on another Expat Explore adventure in the near future.

Rated 5 out of 5 stars

Expat Explore Italy Rail Tour 10/10!

For our second trip with Expat Explore, we booked the Italy Rail tour and let me tell you, rail is the way to travel! The itinerary is jam packed, you are constantly on the move on foot and on and off both public transit and regional trains. You need to be prepared to move and lift your luggage (pack light!) but we quickly bonded with our fellow travelers and everyone helped everyone.

The first day was a whirlwind, flying in and diving right into a walking tour on the same day, so next time we will be sure to fly in one day early. Hotels were good - some are a little dated, but you aren't there to hang out in the hotel.

10/10 recommend Expat
10/10 recommend the rail tours
10/10 loved our tour leader, Firo

October 20, 2023
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Reply from Expat Explore Travel

Your feedback means the world to us, and we're genuinely appreciative of the time you took to share your experience. Hearing that your Italy Rail tour was a resounding success brings us great joy. We're eagerly anticipating the chance to welcome you back on another tour with us in the future!

Rated 5 out of 5 stars

The tour guide was knowledgable

The tour guide was knowledgable, the trip was well organized and we had a good time.

March 13, 2023
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Reply from Expat Explore Travel

Thanks so much for sharing your experience with us. We hope to see you on tour again soon!

Rated 5 out of 5 stars

Best trips of our lives! Classic Europe and Best of UK & Ireland

We’ve done 2 tours with Expat. Our 1st one was Classic Europe to 7 counties in 12 days. We had a group of 8 with ages between 21 and 70. Our tour guide Luke was the best! He made sure we learned a few phrases for each Country and gave us safety tips for each area, It was a trip that our family will cherish forever! Luke was super funny and had facts/trivia about almost every topic. I recommend doing a majority of the excursions too. They are worth it! Our 2nd excursion was just my hubby and I to Best Of UK & Ireland. We had a blast and decided to go on this trip because Luke was the tour guide again. Another spectacular trip! We will do another trip probably next year w Expat!

April 8, 2023
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Reply from Expat Explore Travel

Thank you for leaving us a 5-star review and for being a loyal returning traveler! We are overjoyed to hear that Luke provided enriching and informative tour experiences. We are also delighted to know that you will continue to explore the world with Expat Explore as your preferred partner to make travel possible.

Rated 5 out of 5 stars

Expat gave me one of my best trips…

Expat gave me one of my best trips ever. I toured the UK and loved every minute of it. I learnt so much from Luke and Chris and met some fabulous people who will be my friends for life if you want to really get out and see the world go with expat.

January 13, 2024
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Reply from Expat Explore Travel

Thank you for your 5-star review and for recommending us! At Expat Explore we believe our higher purpose is to make it possible for people to have life-enriching travel experiences and to ignite a passion amongst our guests for experiencing the world together. We are overjoyed that this has been your experience with us and we hope to see you on another adventure soon!

Rated 5 out of 5 stars

Best of UK Trip - best experience

Our Tour Leader Luke, was knowledgeable on all aspects of the various places we visited and went above and beyond to make sure that all people on the tour were happy and if there was anything we needed.
Throw in the expertise of Craig our driver who always made you feel you were getting to your destination safely.

April 1, 2023
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Reply from Expat Explore Travel

Thank you so much for taking the time to leave us such a positive rating. We really appreciate your custom, and look forward to seeing you on tour again soon!


Rated 4 out of 5 stars

UK & Northern Ireland

Expat does what it promises !!!...and that matters to us !!!
Provide knowledgeable, fun Tour Leaders, excellent, careful drivers, affordable travel !!
Leisurely AND fast-paced itineraries are all available to check-out beforehand !!
Meeting like-minded travellers and making life-long friends....!!
Not ALWAYS THE best hotels but certainly NOT the worst !!...(not there to spend time in hotels )
5 Tours to date, and counting...2016, 2017,
2018, 2019, 2023....surely sums it up ..!!
Highly recommended .....
Go Expat you'll love it !!

April 8, 2023
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Reply from Expat Explore Travel

Thank you for recommending us! We're so grateful that you took the time out to leave us a review and share your experience of travel with us. Your support over the years means a lot to us, and we eagerly anticipate the opportunity to welcome you back on tour soon!

Rated 5 out of 5 stars

Another Once in a Lifetime experience

We have used Expat Explore for a number of tours. The tour leaders are nothing but the best, seamlessly weaving their knowledge with the expertise of local guides into lovely, undeniably great adventures. Our latest tour was UK/ Ireland led the ever jovial Luke and supremely skilled coach driver Craig. This pair made sure that Expat Explore delivered another "once in a lifetime" experience for us.

April 13, 2023
Unprompted review
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Reply from Expat Explore Travel

Thank you for taking the time to provide us with a 5-star rating. We’re so happy to hear that our staff took fantastic care of you and that you made memories that will last a lifetime. We hope that you will choose Expat Explore again for your next adventure!

Rated 5 out of 5 stars

Best of UK and Ireland

Husband and I went on the best of UK and Ireland tour and absolutely loved it! Luke our guide was so knowledgeable, fun and witty. Had an amazing experience and made some great friends along the way

April 8, 2023
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Reply from Expat Explore Travel

Thank you for your review, we are so happy to see that our team provided a 5-star experience! One of our biggest successes is when our tours start with a group of strangers, from all around the world, and end with a group of friends, who have made amazing memories together. We hope that you made amazing memories and many new friends on this tour and that you will continue to travel with Expat Explore.

Rated 5 out of 5 stars

Great tours, great company!

So far I've joined their tours in Egypt and South Africa, both were fantastic tours complimented by great team work between professional tour leaders and drivers. In terms of the pre tour experience the customer service team were always quick to respond and made me feel like a valued passenger.

November 11, 2023
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Reply from Expat Explore Travel


Thank you so much for taking the time to leave us such a positive rating. Making Travel Possible is our passion and we are thrilled to hear that you recommend us! We really appreciate you choosing to travel with us and look forward to seeing you on tour again.

Rated 3 out of 5 stars

Incredible Countries in Croatia and Eastern Countries…

I really enjoyed our Tour with Expat Explore. Our Tour Leader , Dee our Driver, Gabor and our coach, the other travellers and the places we visited were suberb.
Most of the hotels were pretty good except for Bento Inn Messe ( too far to train stn, airport, no a/c, nothing around such as cafes, shops etc), Some of the days were just far too long whilst the Tour Town Guides were lovely and passionate about their history they went for too long and did not leave time to browse. Mostar was ridiculously busy and then left not much time for Sarejevo to brose and they looked incredible.
Before I could recommend it to others I would have to know if they liked such a fast paced tour

August 5, 2023
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Reply from Expat Explore Travel

Thank you so much for taking the time to share your feedback with us. We’re delighted to hear you enjoyed travelling through Croatia and Eastern Europe with Dee, Gabor, and your fellow travellers – it sounds like you had some wonderful highlights along the way.

We also really appreciate your honest comments about the pace of the tour, the local guides, and hotel locations. Our itineraries are designed to show as much as possible in a limited time, but we understand that the pace and longer travel days can feel challenging for some. We’ll be sure to share your thoughts with our operations team as we continue to refine and improve our tours.

It’s great to know that, overall, you enjoyed the experience and the incredible destinations you visited. We hope you’ll consider joining us again in the future, perhaps on one of our slightly slower-paced itineraries that may better suit your travel style.

Rated 5 out of 5 stars

Excellent Tours

Fantastic tours with good hotels, breakfasts, a comfy coach and great tour guide :)
A great way to see Europe!

March 12, 2017
Unprompted review
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Reply from Expat Explore Travel

Thanks so much for sharing your experience with us. We hope to see you on tour again!

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