Expensify Reviews 1,096

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 603 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the platform intuitive, easy to navigate, and efficient for managing expenses. Many highlight the convenience of the mobile app and website for uploading receipts, tracking expenses, and generating reports, which significantly reduces manual entry and saves time. However, some people were dissatisfied with recent updates to the user interface, describing it as clunky, slow, and difficult to use, with simple operations now taking much longer. A few other people also felt that the app occasionally crashes or has issues with logging in, and one customer noted a specific problem with their Japanese bank's compatibility for payments.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting its simplicity, speed, and intuitive design.... See more

Application

People report positive experiences with the app, praising its ease of use and efficiency for expense... See more

Website

Reviewers mention positive feedback about the website, highlighting its user-friendliness, clean UI, and ease... See more

Payment

Reviewers highlight positive aspects of payment, particularly praising the ease and speed of expense... See more

Service

Users describe positive interactions with service, highlighting its efficiency and user-friendliness. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Expensify makes business expenses a breeze. When traveling for work, submitting expenses can be tough, but with Expensify, it's as easy as possible. This lets you focus on what's important... and not... See more

Rated 5 out of 5 stars

Expensify is perfect for my needs, which primarily involve sending one big invoice per month (and receipts) to the company that I contract for full-time. I love the fact that multiple currencies are s... See more

Rated 5 out of 5 stars

I am an owner operator and Expensify frees up my time to run my business. The ability to create folders, edit folders easily take pictures of receipts and to be able to easily edit those receipts inf... See more

Rated 5 out of 5 stars

Hands down the simplest expense system I have ever worked with in my 30 year career. It's intuitive, easy to navigate, and most importantly it minimizes the required input from the user to achieve... See more


Company details

  1. Payment Service
  2. Software Company
  3. Software Vendor

Written by the company

Expensify is the easiest way to manage your receipts, expenses, travel, and corporate cards. Built for businesses of all sizes and trusted by 15 million members worldwide, Expensify is a top-rated app on Trustpilot.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Seamless Expense Management with Fast Support

Expensify is simple and easy to use, making expense management hassle-free. The reimbursement process is smooth and efficient, and the support team is quick to respond, especially when any documents are missing or need verification. Overall, I would highly recommend Expensify for enterprises looking for a reliable expense management solution.

August 10, 2025
Unprompted review
Rated 2 out of 5 stars

Miss the old Expensify

Something changed everything is denied now and takes forever to get resubmitted.

January 5, 2026
Unprompted review
Expensify logo

Reply from Expensify

Hi Aimee, please reach out to concierge@expensify.com or using chat in-app. Nothing we changed should change whether your expenses get denied or not. It is likely a change in your policy settings, which we are happy to help assist with!

Rated 5 out of 5 stars

Expensify = Easy

Expensify is very easy to use. It's easy to upload receipts and create expense reports. Highly recommend.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Love the App

Love the app and being able to a picture on the go. I still remember the days when we had to tape receipts to a piece of paper and fax them in. Only area for improvement is that when mileage rates are updated it defaulted to the previous year rate for a while.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

The Ultimate Time-Saver for Expenses

Expensify remains a top-tier tool for anyone who hates manual data entry. If you are looking to streamline your accounting workflow, this is a "no-brainer" solution.

What Makes it Wonderful:
Effortless Submissions: The SmartScan feature is the star of the show. You just snap a quick photo of a receipt on the go, and the AI automatically extracts the merchant, date, and amount. No more carrying around pockets full of paper.

One-Tap Reporting: Submitting a report is incredibly fast. Once your receipts are scanned, you can group them and send them to your manager or accounting department with a single click.

So Many Options: One of the best parts is how customizable it is. Whether you need to:

Track mileage via GPS.

Handle multiple currencies for international travel.

Set up automatic reimbursement so you get your money back faster.

Categorize expenses by GL codes or specific projects.

Mobile-First Design: The mobile app is robust and often feels even more intuitive than the desktop version, making it perfect for travelers.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

A one of kind....

I use Expensify daily to manage my business credit card expenses. I am a franchisee and sole proprietor but still must show accountability to my corporate office. Your expensify allows me to easily scan, photograph, email or upload reciepts. It is smart enough often to automatically categorize them as well. It produces a very clean report with all of the important expected accounting requirements included in each report. I have shopped and compared expense management apps and software and quite honestly no one in the business does it like expensify.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Why didn't I start using Expensify sooner?

I'm a little angry that I didn't discover Expensify much sooner. When I think of all the hours I spent wrangling receipts when this option was available, I feel like banging my head against the wall. Fortunately I've got Expensify now and boy howdy, it has made my life easier.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Expensify in hospitality

The platform is very user friendly. I use it regularly and without any apprehension that I might do something wrong. Layout is simple. Everything is visible. I get through my expense reports in minutes. Customer service is always available. And there is potential to manage even better.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Expensify at home and at work

I love expensify to keep track of my expenses at work and at home. I used expensify when I was a contractor for RTI International. This helped me be able to track my expenses versus what I had on hand.

March 26, 2026
Unprompted review

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