Fantastic experience start to finish. Billy has been so helpful and proactive, working with us and being patient whilst we found our perfect home. Billy guided us through the whole process, with clear... See more
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I've just reached the end of the mortgage process with the support of Ben Kistell at Option Finance and i'd recommend him in a heartbeat. Ben is not only knowledgeable he's fast, provides great commun... See more
We cannot thank Billy enough, from start to finish he has been amazing. Communication faultless, explaining each step and process throughout. I feel he has gone above and beyond his duties to help us... See more
We dealt with Ben to get our first mortgage and can’t recommend the service enough. He was knowledgeable and competent, and never made us feel like any question was too small or too silly! He kept us... See more
Company details
Written by the company
We are a mortgage information website providing an insight into specialist mortgages for applicants who have bad credit, are self-employed or require commercial finance. We can also put you in contact with suited mortgage brokers based on your circumstances
Contact info
119a Friar Gate, DE1 1EX, Derby, United Kingdom
- 0800 195 0490
- info@expertmortgageadvisor.co.uk
- www.expertmortgageadvisor.co.uk
Breach of guidelines
Mortgage Application
George Whitfield was easy to deal with, kept me up to date on a regular basis, clearly explained my options and sorted out a mortgage offer to suit my requirements in a matter of days.
Unbelievable service & efficiency
Unbelievable service & efficiency, where others saw problems Veronica only saw solutions and within 3 weeks we had an offer on the table.
The whole process has been effortless…
The whole process has been effortless and seamless and the service provided has been first class. Leanne was always on hand if I needed any support and advice, would definitely recommend, five stars!
Brilliant service throughout
Brilliant service throughout. Communication was constant and made the whole process seamless. Will recommend to friends and family.
The whole team at Option Finance were…
The whole team at Option Finance were very supportive from our initial offer negotiated with Tim to the input from Adam and also latterly Deryn who chased the completion through for us when things stalled with the legal team. I would highly recommend Option Finance to anyone needing a mortgage, the customer service was exceptional.
Very Thorough & Professional
We had tried to get a mortgage with 3 other advisors beforing finding Tim @ Option Finance. All had fallen through for one reason or another, but Tim and Adam took us through everything we needed, tripple checked all documents and held our hand over the finishline! I can't reccomend them highly enough, very thorough and professional. thank you!
We were turned down by 43 different…
We were turned down by 43 different lenders because of a couple of missed payments recently, yet Laura managed to find us a brilliant deal with a big highstreet lender. I’m confident in saying that the only reason we have our offer in hand is because of Laura and the team. Thanks all, you’ve helped change our life!
Impressive service from Option Finance
Impressive service from Option Finance, Tim went well above the expectations and although the process was lengthy and very detailed, he managed to explain it all to me beforehand and it became very clear. He answered all my questions - many- and the communication was always accurate. He managed to find us a lender who was able to satisfy our particular needs. He listened, did the due diligence and guided through the process smoothly.
Thank you Team Option Finance! Will recommend you to anyone who needs a mortgage/remortgage.
By far the best mortgage broker on the market
By far the best mortgage broker on the market, especially if you have a more specialized circumstance. I went through 3 brokers, including one who got my two large mortgage loan offers before but couldn't with this purchase and Laura and Eden made everything as simple as possible. They found me the correct product and got me an offer within 4 weeks, which is exactly how long I had to find an offer or the sale would have fallen through. Equally importantly, they responded to my emails and phonecalls promptly, at any time of the day. Clearly have a lot of experience and actual access to the whole maket.
Amazing service
Amazing service. Stumbled across option finance whilst struggling to get a mortgage as a full-time student with my partner. From start to finish the service and communication was second to none. A big thankyou to Tim who made it all work for us and found us a mortgage. He made it possible for us to buy our first home, couldn't have asked for anyone better to handle our case. Thankyou again.
Great service
So impressed with the service from Option Finance. Tim was brilliant in helping me with a remortgage and new mortgage with limited self employed history, as well as advice on insurance. Such great market knowledge, saved me so much time and hassle! Adam was also super helpful. Fantastic all round and would highly recommend.
Arise Sir Tom
Well that was one heck of a roller coaster ride!!
I first went with a mortgage advisor from another company whom had been recommended to me by a family member which resulted in no due diligence being carried out by myself as a result.
That was my first mistake…
The mortgage advisor looked at everything I sent him, and assured me that he would have no problem securing me a mortgage, fast forward 14 days and 2 with firm rejections I was quite taken aback.
Unfortunately, one of the companies carried out a hard search on me which wiped -35 points from my credit score when I was assured that only a soft search would be carried out.
I had resigned myself that I would need to wait a further year before applying again, but once I told the house builder that I had been rejected they came back with an offer to pay 5% deposit for me, so I would actually have 20% in total.
This offer reignited my desire to secure this dream home for my family, and I set off on a laborious google search to find someone who maybe be able to help me.
I am self employed and have 3 years books but 4 years by the time I bought our family home.
I found Option Finance and in particular ‘Tom Woodall’ whom I can confirm is every bit as good and true to the feedback I read about him online, if not better.
Tom was on hand day, night and weekends to answer all queries or to address any concerns. 🙏🏻
Tom is a dream maker, a dedicated, enthusiastic mortgage advisor, a total professional who clearly loves his job, knows the market inside out and once he has assessed each individual, means he knows the correct broker and products specifically for you in order to help secure the mortgage.
Tom never made any promises, but was always honest, positive that I would get there in the end and he delivered a rather complex case.
There were some late twists and turns (I was offered -5% less than I needed and had to put another 5% down which transpired as 20% me and 5% house builder) but we got there and I will always be eternally grateful to Tom for helping me secure a wonderful family home that appeared to have been dead in the water.
Tom had me an ‘DIP’ within seven days at the start of April however, I had to submit my year end account at the end of the month which slowed down the process but, Tom got this over the line and all concluded within 9-10 weeks.
I have no hesitations in highly recommending Option Finance and the awesome Tom Woodall (I’m sure other brokers within Option Finance are great). I will most definitely return to Tom when my fixed term mortgage is up for renewal, that’s a given.
Tom really is one of life’s better people, and I will always be grateful to Tom, and to everyone who singled him out with their positive experiences. Thank you. 🙏🏻👏🏻🙌
Outstanding Service!
We have been in communication with Tom since 2020. Our mortgage application was submitted in March 2021. Although complex, Tim was frequently on the other line or via emails to explain the process and what needs to be done. Excellent communication and services from both Tim and his colleague Adam. Great and efficient service indeed! I will definitely recommend to friends and family!
Thank you Tim!!!
Got in touch with Option Finance to purchase a second property. From the start, Tim was knowledgeable and confident in assessing my circumstances (Director with mainly dividend income).
The above, together with a more stringent lending criteria (compliments of the pandemic) and a complicated lease structure for the property, meant that the first two applications were rejected. The third (with the third lender) was eventually approved (over three months after the original application), and the purchase was finally completed.
Throughout the process, Tim never faltered and relentlessly kept pushing my case. He kept reassuring me "this Will be sorted", and he also communicated with the estate agent to say he had no doubt I would be approved.
I have little doubt, the purchase would have fallen through if it wasn't for Tim's expertise and actions. He will be getting my call for any future mortgage needs. Thanks again Tim!!
Could not be happier to now have a…
Could not be happier to now have a mortage offer, our case was very complexed in many different ways. Our advisor Tom has been outstanding throughout the process and thanks to Megan also, from day one he give us honesty and professionalism. I couldn’t recommend option finance enough, especially Tom! Thanks again for everything guys!
Amazing Service!
Tom and Charlotte supported me in getting a mortgage offer, I can not express how helpful and supportive they both were throughout the entire process.
My case was quiet unique and complex but nothing was too much trouble.
Always on hand to support with questions and always there to give honest helpful advice.
Would recommend to anyone!
Brilliant service
My partner and I used the help of Charlotte and Tom from the Finance Advice
Group. Both Charlotte and Tom couldn’t have been more helpful throughout the process of trying to secure a mortgage. They were efficient, polite and knowledgable. Whenever we had any queries they responded quickly and found us a resolution. We would strongly recommend them and if needed use them again. Thank you.
Option Finance mortgage advisers
The Option Finance team (Laura Floyd and Megan Woolley) were absolute superstars during the mortgage application process.
They simplified the process and were very diligent. They also communicated extremely well throughout the process and always gave a straight answer.
We read some mixed reviews about Accord Mortgages and the application process, but they were the only lender who would offer a 5x Income multiple loan and at a 90%LTV, and Option Finance lined up the application so well.
When we had our first offer fall through, Option Finance went the extra mile to put us back on track for the second offer, and we received the mortgage offer in good time.
Can definitely recommend Option Finance - they are excellent.
Old school professionals both in and…
Old school professionals both in and out of office hours. Thank you Veronica and Adam
Couldn't have picked better mortgage advisors!
Couldn't have picked better mortgage advisor!
Since me and my partner was first time buyers we was a little clueless to say the least and Tom was there every step of the way and constantly available to help us with anything. I could not recommend someone highly enough as he was always quick to reply and sort out anything we was struggling with.
We will be recommending option finance (Tom & Megan) to any of our friends or family.
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