Fantastic experience start to finish. Billy has been so helpful and proactive, working with us and being patient whilst we found our perfect home. Billy guided us through the whole process, with clear... See more
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I've just reached the end of the mortgage process with the support of Ben Kistell at Option Finance and i'd recommend him in a heartbeat. Ben is not only knowledgeable he's fast, provides great commun... See more
We cannot thank Billy enough, from start to finish he has been amazing. Communication faultless, explaining each step and process throughout. I feel he has gone above and beyond his duties to help us... See more
We dealt with Ben to get our first mortgage and can’t recommend the service enough. He was knowledgeable and competent, and never made us feel like any question was too small or too silly! He kept us... See more
Company details
Written by the company
We are a mortgage information website providing an insight into specialist mortgages for applicants who have bad credit, are self-employed or require commercial finance. We can also put you in contact with suited mortgage brokers based on your circumstances
Contact info
119a Friar Gate, DE1 1EX, Derby, United Kingdom
- 0800 195 0490
- info@expertmortgageadvisor.co.uk
- www.expertmortgageadvisor.co.uk
Breach of guidelines
I would just like to say what a team
I would just like to say what a team ! Tim from the start made us feel so comfortable and reassuring , he pulled a rabbit out of the hat with a great deal 👏Tim couldn’t do enough for us , on the phone out of hours and replying to emails etc , absolute top man .
If you’re looking for some great advise from a great team this is the place to go , We couldn’t be more happy with the service and advise we received .
Thanks Jon and Denise
Excellent mortgage advice, highly recommended!
The advice and service I received from Davi and Megan throughout the the whole process was excellent. They gained me a great product and catered well for my self employed status. Thank you!
Would highly recommend amazing help
Would highly recommend amazing help, with no stress involved at all.
Laura helped me through with everything a massive thank you to her.
Elle
Succeeded where many others failed
Lee and Laura were brilliant. I had exhausted all other avenues re getting a new mortgage and prepared myself for rental. Option finance were my last shot after being turned down after multiple attempts by mortgage advisors. Option finance were confident of getting me a new mortgage offer which they did quickly and very professionally from start to finish. I had taken out a payday loan a few months previous to my applications and this was having a negative impact re getting a new mortgage offer. Within a week option finance secured me an offer at very good rate with a high street bank job done. I wouldn’t hesitate to recommend option finance to anyone and specifically Lee and Laura who were absolutely brilliant from start to finish. Don’t give us hope speak to the professionals they know the lenders and have vast amounts of experience in this field. Top marks and many many thanks from Mr & Mrs Neve
THE best service from Tom Woodall and his team
I just want to say a massive thank you to Tom. From the outset he made me feel at ease and reassured me he would find the right mortgage for me as a first time buyer despite have a history of pay day loans. I had initially been turned away from another mortgage advisor for that reason so was crushed, believing that I would ever get on the property ladder...... Tom to the rescue!! Within 20 mins of speaking to him I had a decision in principle and was taking strides to owning my first home. Tom was always available to take my calls and even gave me his mobile number - I’m sure he picked up my call when he was out for lunch one day too. Tom is dedicated to his customers and was supportive throughout, he is on the journey with you and knows how stressful the process can be so makes it as seamless as possible for you. Shout out to Megan and Laure too who were always very helpful and friendly and promptly got back to any questions I had via email or phone. I have never experienced customer service like it, Tom is professional and knowledgeable, the guy knows his stuff but most of all he his extremely personable and that’s what makes him the best, Top class Tom, thanks again for everything 👍
Davi and Megan,Option Finance excellent service
Davi and Megan,Option Finance
I have had an excellent experience with Davi and Megan and highly recommend the service provided by Option Finance.
We were looking for a new mortgage and a change of our current house mortgage to a let. It is fair to say I was a tough customer having changed the loan amount a number of time due to changing circumstances but Megan was always very keen to help and sort things out for me.
The whole mortgaging process from start to finish was a managed excellently, collation of important loan information through to arranging the final points on the loan was made stress free as the team managed all the engagement with the loan provider and gave me clear direction on what they needed from me.
I always found the team to be exceptionally knowledgeable and helpful and any queries were always dealt with efficiently.
Option Finance were able to secure a good deal with a high street bank, we are very pleased with the product.
I would highly recommend Option Finance and will be returning again in a few years when my current mortgage term ends.
Thank you very much Davi and Megan for all your help and advice. Extra thanks to dealing so professionally with my changing circumstances.
Tom, Option Finance
Highly recommend the service provided by Tom at Option Finance.
We were looking to remortgage in order to redeem a Help to Buy Equity loan. The whole process from start to finish was a completely stress-free thanks to Tom.
We were unsure exactly what the process would be but Tom was very knowledgeable and able to answer all our questions as we went along. He always responded quickly to any queries.
Tom managed to find us a great deal on our new mortgage (even better than our existing rate) and we couldn't be happier with the outcome.
So I'd like to pass out my thanks to Tom at Option Finance for all his help and advice!
Efficient and responsive, a pleasure to deal with.
Option Finance were pivotal in assisting me staircase my equity from 50 to 100% of my shared ownership property. Chand and Laura helped with finding the best mortgage and also to release some equity to pay off some debt. I now own 100% of my home and have saved myself around £800 per month in the process. Chand would often call on an evening to check in and update and no phone calls to him were left unanswered or not returned. Laura was great at keeping me informed and chasing some less than forthcoming third parties that my new provider chose to use. Emails to option finance were always answered very promptly which is very refreshing having dealt with solicitors previously who won't respond for days at a time. All communication and signing of documents is handled efficiently and in most cases can be signed electronically which dramatically speeds up the process. I wouldn't hesitate to refer option finance for any shared ownership or equity staircasing requirements. Thanks again!
They are excellent at what they do from…
They are excellent at what they do from finding the best mortgage, doing the paperwork, communicating with the required parties of the mortgage process and Laura with her lovely emails ( to reduce the stress). They stay in the process, with us, from the beginning of the application until the end when the money came in. I will go back to them again for any new work.
PUT YOUR TRUST IN TOM WOODALL AND OPTION FINANCE
If your reading this review please understand that I truelly mean every word I am saying. Firstly, Tom Woodall is superb at his job. Its because of his efficiency and dedication that my family and I we’re able to move into our dream home 6 days before Christmas 2019. From the moment I had dealings with Tom and Option finance the process has been easy, and trust me I have dealt with 10+ brokers Option is the best. Tom delivered on every promise, he never let me down, his advice was honest and upfront and each time he got results. I can’t thank him and his company enough just when we were about to throw In the towel on searching for a property 6 weeks later we got our keys. Great guy, humble and hard working and not very expensive at all very reasonable.
Highly Recommend Tom Woodall and Option Finance!
From the outset Tom Woodall and his team were supportive, understanding and professional. I was kept informed and updated all throughout our dealings. Now thanks to Tom (Option Finance) we have secured our dream home and could not be happier- I would not hesitate to recommend Tom and Option Finance .......
Seamless, Quick and Professional Service
Really grateful to Chand Kundalia and Laura Floyd from Option Finance and I wish we'd gone straight to them rather than try and work with our bank in the first place! As a company owner/director, rather than an employee, our application was apparently not as straightforward as a standard mortgage but Chand and Laura made this simple and handled all requests/requirements in terms of information efficiently and quickly. They provided a mortgage suggestion to suit our circumstances and ironically it ended up being a cheaper and better product that we were being offered by the bank... or not offered as it transpired! Really delighted with their service and cannot recommend them highly enough!
Thanks to Davi and his team!
Thanks to Davi and his team for getting us sorted with a mortgage for our new home. The service has been great from start to finish with everything clearly explained along the way. Would recommend and use again
Davi and his team worked tirelessly to…
Davi and his team worked tirelessly to get us our mortgage. We had complicated circumstances yet he put so much effort into getting our mortgage. A highly motivated professional who enabled us to get our dream home. Thank you! Would highly recommend. Ben
Outstanding people
I am very grateful and indebted to Lee Tonks and Kirsty. In our journey to secure a mortgage, we were turned down several times by lenders, however, Lee never got tired, he made sure we get a mortgage. He understood quite well what we wanted and whenever we felt dissapointed after rejection, he gave us hope to continue. He was determined that we will get it someday. And thats what happened , we finally secured our house. Together with Kirsty, Adam and Claire , we want to thank you from the bottom of our heart.
Just excellent!
Just excellent!! Turned down by 3 banks due to a large number of late mortgage payments and wasted nearly 6 months of trying on my own...to be honest, I'd pretty much Iost all hope. Came across Expert Mortgage Advisor online so contacted these guys as a last resort. At first I was very sceptical, Lee worked hard and didn't give up and not only secured the perfect mortgage for me, found me a great rate too! Couldn't have asked for more! If your worried about your credit history/rating...speak to LeeTonks @ Expert Mortgage Advisor before doing anything else, or anything on your own, they specialise in this area, just wish I'd come across them first!!!
Lee provided great service
Lee provided great service throughout the whole process. He was always available to answer any of my questions and provide me clarity with any points raised.
He was professional and I would have no hesitation in recommending Option Finance to others
Top mortgage advisor
So I was struggling to get a new mortgage as I had been to 3 different mortgage advisors and all said no, I didn't think I could get another mortgage until I spoke to Lee and the team, they got me a brilliant mortgage deal and where very helpful I would fully recommend them to anyone trying to get a mortgage
I'm really not the type to leave…
I'm really not the type to leave reviews, however, for Davi and his team I will most definitely make an exception.
After being blessed with newborn twins, we received a dreaded letter from our landlord - congratulating us on the birth of our twins, but also evicting us from our long term rental home.
We had 2 dogs, a cat, newborn twins, and finding another rental was proving to be very difficult.
Due to running our own business, and having a previous and very large CCJ on file, we believed we wouldn't be able to get a mortgage for a very long time. However, we tried none the less. We called multiple companies. We spoke with multiple brokers, some specialists, all of which advised that it just wasn't possible.
Only one specialist broker advised that there was a possibility, but we would be paying extortionate rates, and have to muster up a 40% deposit. After 2 weeks of searching, we had almost given up.
I stumbled across Davi and his team on Google early one morning, and after reading very similar reviews here on Trust Pilot, I decided to give it one last try. After all, I had an hour to spare whilst babies were asleep - what did I have to lose?
Davi was very kind and understanding, he didn't get our hopes up, and was completely honest about what to expect. He asked for a few documents and further information by email, and then he said he would be in touch within 48 hours.
Well, by the end of the day - Davi had not only managed to get us an offer, he had got us an offer with A HIGHSTREET BANK! He had stayed on late for the day, with our call being well into the evening. Our offer were at rates HALF that of our only other offer, and with a 10% deposit!
I cried. Legitimate tears. Admittedly hormones and stress may have played a part, but tears were shed nonetheless!
Honestly, there are not many companies that have this level of customer service and care anymore. I have recommended Davi to almost anyone who will listen.
As I type this, my entire family are tucked up snugly in our lovely home, and we all couldn't be happier.
Davi, if you are reading this, you are a wonderful person, and you have changed our lives. I honestly cannot thank you enough.
A huge thank you to Davi and his team
My partner and I will never be able to thank Davi and his team enough for the help, support and time they gave us through what could have been one of the most stressful times of our life. I would highly recommend anyone thinking of taking out their first mortgage to call Davi with confidence. Davi is a genuine expert in his field and the care we received was outstanding, I wouldnt trust anyone else with my financial matters in the future.
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