Explorient Travel Services Reviews 132

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We cannot praise the advice and help we received from Kervin Yu of Explorient Travel Services enough. My wife went to Japan 49 years ago as a teen and always wanted to return to relive that magical t... See more

Company replied

Rated 5 out of 5 stars

Explorient is a truly first class operation. On our recent trip to Japan, they set up hotels, guides in multiple cities and two car services. Hotels and car services were very high quality and guid... See more

Rated 5 out of 5 stars

Kelvin Yu has organized 2 other trips to SE Asia for us, and each has been flawlessly done, and wonderful. In Myanmar we visited Mandalay and Yangon as well as taking a river trip on the Irrawaddy.... See more

Company replied

Rated 5 out of 5 stars

Explorient Travel Services staff did an outstanding job in making sure we had a fabulous time visiting Tokyo and Kyoto. A great deal of time was invested up front planning hotel accommodations and to... See more

Company replied

Company details

  1. Tour Operator
  2. Cultural Tours Provider
  3. Travel Agency

Information provided by various external sources

A U.S. based luxury tour operator specializing in Asia travel offering a wide range of unique, high-end vacation experiences throughout the Far East - everything from blissful honeymoons to unforgettable family holidays, inspiring heritage journeys to out-of-this-world epicurean adventures.


Contact info

4.9

Excellent

TrustScore 5 out of 5

132 reviews

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Rated 5 out of 5 stars

This was an outstanding experience in every way

This was an outstanding experience in that all the hotels were excellent and the local guides went out of their way to share as much as possible of the customs and cultural of each country we went to. The staff here in the U S was super to help before the trip and if questions came up during our travels. 4 counties in 3 weeks was just right.

June 29, 2017
Unprompted review
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Reply from Explorient Travel Services

Dear Deanna,

VERY HAPPY that your family had a wonderful trip with us in Asia. We take tremendous pride in our selection of our guide and hotels, and are happy you were pleased with our service both here and abroad. You've been a real pleasure to work with and we hope to show you other parts of the Orient when you're ready to return.

Until then, have a wonderful summer and all the best to you and your family.

Yours truly,
The Explorient Team

Rated 5 out of 5 stars

Explorient Travel service is the BEST

Explorient Travel service did an excellent job making all the arrangements for our party of 7 people in Japan. They booked everything for us - our hotel accommodations, train tickets, bullet train tickets, car service to and from airport, sumo training tickets etc. Kevin Yu was our agent and he was so helpful. We will definitely use Explorient Travel again for our next trip.

June 25, 2017
Unprompted review
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Reply from Explorient Travel Services

Dear Melinda,

Thanks very much for your review. Extremely thrilled to know your family had a great time with us in Japan - it was a lot to pack in over 7 days but sounds like you were able to experience Japan to the absolute fullest.

It was a pleasure working with everyone in your family and we hope to again have the opportunity to do so in the future.

Thank you for traveling with. Wish everyone a wonderful summer!

Kervin @ Explorient

Rated 5 out of 5 stars

Explorient trip to Japan and China

We can summarize our experience with Explorient Travel Services in three words. Reliable, professional, and valuable. Every part of our trip to Japan and China was arranged perfectly and went beyond what was described. All with the intention of making our trip safe, enjoyable and easy. The trip was arranged to tailor our specific requests with valuable recommendations made for us to consider. We have never felt so much at ease prior and during a trip, and truly had a wonderful time because of this. Thank you Explorient!

June 13, 2017
Unprompted review
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Reply from Explorient Travel Services

Dear Dr. Kassira,

Thank you for taking the time to review us. We are thrilled your family had a great trip with us in Japan and China, and that your trip throughout was worry-free and enjoyable.

Please accept our sincerest thanks for entrusting in us on this special trip. We look forward to the opportunity to work with you in the future.

Sincerely,
The Explorient Team

Rated 5 out of 5 stars

Great Trip

My wife and I enjoyed virtually every aspect of this trip. Most importantly, our guides and/or drivers were there to welcome us at all three airports, and we were taken directly to our hotels in Tokyo, Beijing and Ho Chi Minh City. The hotels could not have been nicer or more convenient - all 5 star plus. All guides were excellent and could not have been more helpful. I would highly recommend Explorient to others and have already done so. We traveled to asia with them last year as well, and will probably do so again in the future.
Terry and Judy Jones
Erie Pennsylvania

May 16, 2017
Unprompted review
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Reply from Explorient Travel Services

Dear Terry & Judy,

Thanks very much for your comments and for traveling with us! So happy to hear you had a wonderful time with us on your second trip to Asia. and that you are pleased with our service and accommodations abroad.

You're a pleasure to work with as always, and we look forward to working with you on your next adventure!

Sincerely,
The Explorient Team

Rated 5 out of 5 stars

Japanese delight…

My husband and I are just back from Japan where
Explorient made arrangements for both pre and post cruise excursions for us. Our guides were great, covering all of the places we wanted to visit. Each of our guides hosted us for a full day- and one guide, Misayo even wore her kimono for us as we toured her hometown of Kanazawa. ( she hosted us for 2 days)
All of our guides spoke commendable English ,ordered our time wisely and patiently explained
local customs and history.
We could not have asked for a more fluid and flavorful vacation! Thanks to Kervin Yu for a perfect
experience.

May 12, 2017
Unprompted review
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Reply from Explorient Travel Services

Dear Cindy,

SO HAPPY to hear you and Bob had a fantastic experience of Japan, and that you were pleased with service here and abroad. Japan is a wonderful vacation destination and we're glad you had a chance to experience the many facets of it (cruise, Ryokan stay, hotsprings, baseball game, big city vibes and small countryside towns, etc.)

You were an absolute delight to work with throughout. We hope to again have the opportunity to do so again in the future.

Warmest regards,
The Explorient Team

Rated 5 out of 5 stars

Explorient is a truly first class operation

Explorient is a truly first class operation. On our recent trip to Japan, they set up hotels, guides in multiple cities and two car services. Hotels and car services were very high quality and guides were very knowledgable and early for ever meeting. We can't praise them enough.
We look forward to using their services in other Asian countries.

May 11, 2017
Unprompted review
Rated 5 out of 5 stars

We have used Explorient for three trips …

We have used Explorient for three trips to Asia over the last five years, and they have done a great job for us. On our first two trips, everything was exceptional, with excellent hotels, guides, and all the trip details. Our most recent trip was to Japan. There were a few issues that were primarily due to the strict structure of travel companies in Japan, and Explorient handled those issues as they arose. Overall, we are very pleased with Explorient and will use them again when we are ready to return to that part of the world.

April 22, 2017
Unprompted review
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Reply from Explorient Travel Services

Dear Kathy,

Thanks for your trip feedback and for being such a loyal Explorient traveler throughout the years! Happy to learn your party had a nice time in Japan. It must have been especially enjoyable with the cherry blossoms at full bloom!

Thanks again for letting Explorient be your partner for your Asia travels. Our next challenge is to plan your next adventure to a region you haven't already explored!

All the best and until next time.....

Kervin @ Explorient

Rated 5 out of 5 stars

We were very pleased with our …

We were very pleased with our experience. We planned our trip in under 3 weeks and Explorient helped us secure our airfare, hotel and travel guides during a very busy season. We could not have done it without them. Their knowledge about the train system and luggage transport is extremely helpful. I would highly recommend using them to make your trip easier and more enjoyable. I have already passed along their information to a neighbor.

April 6, 2017
Unprompted review
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Reply from Explorient Travel Services

Dear Liz,

Thanks so much for your trip comments. We're delighted to hear your family had a wonderful time with us in Japan. Hope the kids caught lots of Pokemons on this tour! It was a pleasure arranging this trip for your family - hope to work with you again on a future adventure!

Sincerely,
The Explorient Team

Rated 5 out of 5 stars

Unparalleled Service

We partnered with Explorient Travel Services to book a two-week vacation to Hong Kong and Thailand which we took this past February. Our experience was nothing short of spectacular. Part of our trip was an existing package that Explorient recommends and the rest of the trip we built custom. Kervin and his team were knowledgeable, forthcoming, and professional. They really took the time to get to know us and only recommended places to stay and things to do that they were confident would work for us. My husband and I have traveled a fair bit but this was our first trip to Asia. Every place we stayed, car ride we took, and activity we did exceeded our expectations. I would recommend Explorient to anyone who is looking for a truly personalized experience and tailored vacation.

March 27, 2017
Unprompted review
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Reply from Explorient Travel Services

Dear Sarah,

Thanks so much for your comprehensive feedback! Delighted to hear you had a fantastic adventure with us in Asia, and that you were pleased with our service here and abroad. We are glad you had a chance to experience some of Thailand's "less traveled" gems.

Thanks again for traveling with us. We look forward to the opportunity to work with you in the future!

Sincerely,
The Explorient Team

Rated 5 out of 5 stars

World Class Travel Planning and Execution

Explorient successfully delivered my wife and me a world class travel experience covering both Japan and Myanmar in 17 days. All of the scheduled hotel properties were top notch, and the private tour guides were hospitable, knowledgeable, and spoke very good English. The suggested cities and sites to visit were well thought out and covered our interests. Logistically, the coordination and planning between all of the transfers simply could not have been executed better. Moreover, the personal service and attention to detail provided by Kervin both before and during our trip was remarkable. We would highly recommend using Explorient for any private travel in Asia. We will certainly use them again!

March 9, 2017
Unprompted review
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Reply from Explorient Travel Services

Dear Michael,

Thank you for taking the time to post your trip experience with us. We are ecstatic to hear you had a wonderful trip with us. Having executed such a complex trip (7 cities in 17 days) is a truly testament of our staff and overseas partners' commitment to excellence and passion for creating the most memorable experiences for our travelers.

We are delighted your family had a chance to experience our service and the wonders of Japan and Myanmar, and are grateful you have selected Explorient as your travel partner.

Thanks again and we look forward to showing you other parts of the Orient!

Sincerely,
The Explorient Team

Rated 5 out of 5 stars

Trip of a Lifetime

My husband and I had amazing, unique honeymoon experience in Malaysia thanks to Explorient Travel Services! Kervin helped us every step of the way, and his attention to detail was impeccable. We enjoyed every single piece of the trip: everyone we encountered, every hotel, every tour, every guide, and driver... everything! Kervin was very patient with us during the planning process and leading up to the trip, guided us along the way, and shared his knowledge and expertise. We had a perfect mix of city exploration and relaxing- just like we had hoped!! Thank you for helping to make this the trip of a lifetime!!

February 8, 2017
Unprompted review
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Reply from Explorient Travel Services

Hi Ann,

Thanks so much for your feedback. So happy to hear we were able to deliver that "Trip of a Lifetime" on your special honeymoon trip. Malaysia is a beautiful country still very much off the grid - we're glad you've had a chance to experience it with us.

Thanks again for choosing Explorient for this very precious trip. We hope to have the opportunity to plan your next adventure!

The Explorient Team

Rated 5 out of 5 stars

Excellent service, great itinerary!

We spent our Christmas and New Year's family vacation traveling to Thailand and Singapore in December 2016. Kervin was fantastic on his service and recommendations. The itinerary that he created for us was wonderful, with great private tours throughout the different cities we visited. The hotels he booked for us were all great 5 star hotels, the flights in between the different cities in Thailand and to Singapore went seamless and Kervin even selected wonderful seats for all of us on the different flights. His service was very professional, personable, and with attention to every possible detail. Our trip went smooth overall. We only had one inconvenience, and that was with our tour guide in Chiang Rai. Fortunately the local tour agency took care of it immediately, providing us with a different tour guide who was fabulous and made our travels in Chiang Rai an unforgettable experience. I will definitely recommend Explorient Travel Services to anyone who would like to travel to Asia. It was a pleasant experience traveling with Explorient Services. I will describe them as professional and trustworthy. We will definitely use them again on our next trip to Asia. Thanks Kervin and Explorient for a wonderful trip to Southeast Asia!!!

January 31, 2017
Unprompted review
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Reply from Explorient Travel Services

Dear Swanny,

Thanks so much for your review. We are very happy to hear your family had an "unforgettable" trip with us. We take enormous pride in providing personalized service here and abroad, and we're thrilled to know our efforts exceeded your expectations.

We greatly appreciate your choosing Explorient as your travel partner and look forward to the opportunity to work with you again in the future.

Warmest regards,
The Explorient Team

Rated 5 out of 5 stars

Great experience, great adventure!

From my very first conversation, dealing with Kervin was always a pleasure. Each time, he was informative, witty, accommodating and quick to respond to any questions, important or not. The trip we put together turned out to be wonderful, with all the elements falling into place, including the resorts and hotels in which we stayed per Explorient's recommendations. The guide/transportation services in both Myanmar and Bangkok - we went through 5 teams altogether - were also excellent, punctual, professional and knowledgeable. All in all, I highly recommend Explorient and certainly will use them again in the future!

January 8, 2017
Unprompted review
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Reply from Explorient Travel Services

Dear Ms. Dominik,

Thank you for your wonderful feedback and for traveling with us! Very happy to hear you had a wonderful experience with us here and abroad. Both Myanmar and Thailand are AMAZING countries and I'm glad you had a chance to experience them - in style!

Thanks again. We look forward to serving you on your next Orient Adventure!

Warmest regards,
The Explorient Team

Rated 5 out of 5 stars

Explorient positively surprised us again !!! Great Job !!!

This is our fourth time travelling to Asia with Explorient and once again they have not disapointed us. Everything was perfectly organized before the trip and once we got there we had nothing to worry about besides enjoying the sights, the local culture, and amazing food.

The private guides and drivers were all wonderful - very friendly, knowledgable, flexible, and willing to show you every place you planned and much more. The hotels were great. The restaurants could not be better - they were all delicious.

Keep it up the great job !!! We will plan our next trip with Explorient very soon.

January 6, 2017
Unprompted review
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Reply from Explorient Travel Services

Dear Denis,

Thanks so much for your comments! I'm thrilled to hear your family had a fantastic trip with us to Myanmar, and that all exceed your expectations. Our challenge now is the seek out your next adventure as you have by now covered most of the Continent!

Please accept our sincerest thanks for being a loyal Explorient traveler throughout the years. We wish you a fantastic 2017 and beyond!

Kervin @ Explorient

Rated 5 out of 5 stars

Trip of a Lifetime!

Explorient knocked it out of the park! The whole trip went off without a hitch and we were moving between cities quite a bit. The guides we had were fantastic. I really can't say enough about what a great job you guys did!

November 17, 2016
Unprompted review
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Reply from Explorient Travel Services

Wow, thanks so much Andie! "Knocking it out of the park" is what we strive for! We're thrilled to hear you had a wonderful time with us in Bali and Thailand.

What a pleasure you've been to work with and we hope to have the opportunity to plan your next adventure!

Warm regards,
The Explorient Team

Rated 5 out of 5 stars

Excellent service and attention to detail!

We use Explorient to manage our tour groups to Asia. Their service is top-notch, always ready to accommodate our needs and offer great suggestions and options. We don't even think about traveling to Asia without Explorient's expertise, start to finish.

November 9, 2016
Unprompted review
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Reply from Explorient Travel Services

Thanks so much for your comments and being such an esteemed partner of Explorient's over the past 15+ years. We are happy to know your group was pleased with their recent trip to SE Asia, and are grateful for RF Orchids' continued support.

It's a pleasure to work with your company as always. We look forward arranging your next departures with us!

Yours truly,

Donald @ Explorient / Visits Plus, Inc.
President

Rated 5 out of 5 stars

Kervin Yu had put together a fantastic trip exactly to our specifications

Everything that Kervin had set up was exactly as promised, with FANTASTIC local guides. All hotels were "over the top". All transfers went off like clockwork. We would highly recommend this type of trip put together by Explorient and Kervin Yu.

October 31, 2016
Unprompted review
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Reply from Explorient Travel Services

Hi Jan,

Thanks so much for your feedback and embarking on your 2nd Asia adventure with us! I'm ecstatic to know you and Don had a fantastic time and that you pleased with our service. Can't wait to see the photo of the "General" you brought home from Xian!

Thank you for being such a loyal traveler of Explorient's. Hope to see you back in Asia in the future!

Warmest regards,
Kervin @ Explorient

Rated 5 out of 5 stars

Extremely well organized trip!

If you are planning a trip to Asia, don't hesitate to call Explorient Travel Services. Our trip was outstanding.
Working with Kervin was a pleasure. He is there to answer any, and all questions you might have.
We have traveled alot, and are used to 5-star service and accomodations.
That was all possible with Explorient!

October 29, 2016
Unprompted review
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Reply from Explorient Travel Services

Hi Shirley! Thanks so much for your vote of confidence! HAPPY to hear you had a fantastic experience with us here and abroad. We take tremendous pride in our service quality and I'm thrilled you've had a chance to experience it first hand. You have been such a pleasure to work with I hope to do so again in the future.

Thanks a million for choosing Explorient!

Kervin @ Explorient

Rated 5 out of 5 stars

China, Thailand, Cambodia

Wonderful trip. Everything Explorient arranged for us was top notch.

October 28, 2016
Unprompted review
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Reply from Explorient Travel Services

Thanks very much Dom for your comments. We're thrilled to hear you had an fantastic trip with us in China and SE Asia this past October. Thank you for traveling with us. We hope to have the opportunity to work with you again in the future.

Warm regards,
The Explorient Team

Rated 5 out of 5 stars

Great company. Great trips.

Just came back from our second trip with Explorient and can't say enough good about this company. Kervin is extremely helpful, informative and definitely looks out for you even when you are on the trip. The itineraries are great and flexible and the tour guides are the best. Highly recommend Explorient for your Asian travels.

September 27, 2016
Unprompted review
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Reply from Explorient Travel Services

Dear Todd & Susan,

Thanks so much for your wonderful comments. We are thrilled to know you had a yet another great trip with us to Asia, and are delighted to be of your service on your recent trip to Japan.

Please accept our sincerest thanks for being a loyal Explorient travel throughout the years. You have been such a pleasure to work with and we hope to have the opportunity to do so again in the future.

Warmest regards,
Kervin / Explorient

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