Had a straightforward order placed two weeks ago. The delivery has still not arrived. I phoned to chase the order and was told it would arrive by the end of the day but it did not. No updates given. I... See more
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See what reviewers are saying
Have been ordering products from them for my company since 2018. Their great customer service is what keeps me coming back because in rare cases when there is some sort of issue, they will sort it out... See more
Took longer to receive than anticipated with no explanation. Having to pay £32 + VAT for postage to Northern Ireland compared with £8.50 for mainland using royal mail which is the same price througho... See more
I have had a account with this company for over a year now and they always deliver on time and have a very good knowledge and stock. if you require something you cant find on their site which will b... See more
Company details
Information provided by various external sources
With close to 30 years experience, Express Cleaning Supplies were the first company of its type to offer an online cleaning supplies ordering service, winning various awards along the way. Since then, it has gone on to offer the widest range of cleaning supplies for industry, using some of the biggest brands in Europe. A service department and lease hire service is also available from Express Cleaning Supplies. A complete customer service is offered by the company, with experts waiting for to answer your necessary questions through phone, fax, post or online.
Contact info
Paragon House, St Michaels Close, ME20 7BU, Aylesford, United Kingdom
- 01622 714800
- sales@express-cleaning-supplies.co.uk
- www.express-cleaning-supplies.co.uk
3.1
Average
477 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick delivery competitive prices will…
Quick delivery competitive prices will use again
April 11, 2019
Unprompted review
Prompt service great value
April 5, 2019
Unprompted review
Quick delivery and an excellent product
March 27, 2019
Unprompted review
Easy to Use Site
Easy to use site found the products i required purchased them and delivery was on time. When i required further information on products they promptly responded great service will defiantly use then again.
March 27, 2019
Unprompted review
More than helpful phoned back and…
More than helpful phoned back and resolved query, package delivered next day. Most impressed.
March 21, 2019
Unprompted review
Awful!!
Awful!!! I waited over two weeks and still didn’t get the product and still awaiting a refund !!
March 18, 2019
Unprompted review
Reply from Express Cleaning Supplies
Hi Cheryl
Following our conversation this afternoon I can confirm your credit has been processed today. I'm sorry about the lack of communication between the office and warehouse staff, I'll be taking steps to ensure this situaion does not arise agian.
Steve
Operations
Easy to order on website
Easy to order on website. very quick delivery. Couldn't be better
March 16, 2019
Unprompted review
Carefree floor polish stripper
The product we ordered was competitively priced. The service was excellent.
We would definitely use this company again
March 14, 2019
Unprompted review
excellent service good comms
excellent service good comms
will use again
March 12, 2019
Unprompted review
Excellent service
Excellent service, very helpful. What else to ask for...
March 11, 2019
Unprompted review
Excellent service with fast delivery
Excellent service with fast delivery. Would highly recommend.
March 11, 2019
Unprompted review
Badly let down by their courier
Badly let down by their courier but follow up and customer service to trace our product was excellent
March 11, 2019
Unprompted review
Delivered very quickly very happy with…
Delivered very quickly very happy with company. Many thanks
March 9, 2019
Unprompted review
Excellent product delivered next day.
March 4, 2019
Unprompted review
Quick efficient service as always
March 4, 2019
Unprompted review
Very Quick Delivery
March 4, 2019
Unprompted review
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