Express Cleaning Supplies Reviews 

477
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Had a straightforward order placed two weeks ago. The delivery has still not arrived. I phoned to chase the order and was told it would arrive by the end of the day but it did not. No updates given. I... See more

Rated 5 out of 5 stars

Have been ordering products from them for my company since 2018. Their great customer service is what keeps me coming back because in rare cases when there is some sort of issue, they will sort it out... See more

Rated 3 out of 5 stars

Took longer to receive than anticipated with no explanation. Having to pay £32 + VAT for postage to Northern Ireland compared with £8.50 for mainland using royal mail which is the same price througho... See more

Rated 5 out of 5 stars

I have had a account with this company for over a year now and they always deliver on time and have a very good knowledge and stock. if you require something you cant find on their site which will b... See more

Company details

  1. Cleaning Products Supplier

Information provided by various external sources

With close to 30 years experience, Express Cleaning Supplies were the first company of its type to offer an online cleaning supplies ordering service, winning various awards along the way. Since then, it has gone on to offer the widest range of cleaning supplies for industry, using some of the biggest brands in Europe. A service department and lease hire service is also available from Express Cleaning Supplies. A complete customer service is offered by the company, with experts waiting for to answer your necessary questions through phone, fax, post or online.


Contact info

3.1

Average

TrustScore 3 out of 5

477 reviews

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3.1

All reviews

(477)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good Service

Good Service, decent prices, only downside is it didn't let you know at the time of ordering online how many were in stock.

June 12, 2018
Unprompted review
Rated 1 out of 5 stars

We received our order and the first…

We received our order and the first time that we went to use the equipment it fell to pieces. There is no phone number where you can ring and complain

June 2, 2018
Unprompted review
Express Cleaning Supplies logo

Reply from Express Cleaning Supplies

Hi Ian

Sorry you seem to be experencing difficulties with your mop head and handles. We are somewhat perplexed at your comments as these items are normally extremely hard wearing.

Also your comment about our phone number is strange as the number is right across the top of the web site and is also prominently across the top of the system generated invoice you would have received by email. It is also displayed on the contact us page where we also have a feedback form for those who prefer to email. Just in case however our number is 01622 714800. We take quality control very seriously so please feel free to contact us if you wish to discuss the problem.

Steve

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