I rented a cooker, the gentlemen who came to Install it were polite down to earth guys . Told me everything they were doing to install the appliance and showed me how everything works on, told me abo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Electrical appliances available for rent - including kitchen appliances, televisions, home entertainment and technology.
Contact info
Martells Barn, CO77RU, Ardleigh Colchester, United Kingdom
- 01206794905
- info@expressappliances.co.uk
- www.expressappliances.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 12% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love this company
I love this company, they have given me the ability, to have the kind of goods, I could never afford if I had to buy brand new. Thank you for the ease of signing up and ordering. The guys that deliver are professional and friendly. I will definitely be ordering again.
Such good value lovely product
Such good value lovely product
Thank you 😊
We're do I start
We're do I start, First the lady on the phone Absolutely as rude as anything Has no people skills whatsoever. Secondly I rent a washing machine, Dishwasher And a fridge freezer nothing ever matches all different colours they never come clean always dirty and full of dents and charge 90 pound a month for this, and best of all put the price up with out telling you and try and tell me they have sent an email so full of sh.t Why an increase There's no running costs for them To supply me We pay over the top anyway, would I Recommend them No not a chance My advice would be Save the money And go and buy a new one yourself They rent you second and rubbish
Customer Service Brilliant
Customer Service Brilliant. Delivery staff bit hit and miss My Fridge Freezer still Rockin .I would like to see incentives/discounts for multiple rentals, or options to upgrade especially TV's after qualifying period. I would not hesitate to recommend
Washing machine rental
I have rented a washing machine with them for many years, they are a great company, fantastic customer service, anytime I’ve had a issue with the machine they have been fantastic at sorting out a replacement machine within a few days to a week maximum. Very satisfied customer 😆
Highly recommend,Excellent,All staff…
Highly recommend,Excellent,All staff very polite at all times.Any problems they sort it out very quickly.
Renting White Goods
I have been renting for 18 months and rent a Washing machine, chest freezer and dishwasher excellent service from start to install.
Prices are aggreable.
Washing machine broke rang them and had another installed within a week, down to earth and easy to talk too.
Would highly recommend.
Washing constantly going wrong last…
Washing machine constantly going wrong last time the 2 who delivered was so rude that they had to come to me again had me in tears !!!!! Do not recommend at all and when I put complaint in there attitude wasn’t any better can’t remember exact date
Always had good experiences but…
Always had good experiences but recently 7 attempts to provide a tumble dryer that works is not acceptable - Customer service though are great and efficient, very responsive.
Just need to maybe invest in some tumble dryers that work
Came over to from Hughes rental wish I…
Came over to from Hughes rental wish I had brought new cooker know stuck in contract for two years with second hand cook which came dirty inside and all round inside edges of cooker and no rubber sill in cooker door not happy at all got told book engner appointment for what also rapid ring fully come on but only half elements work on remaining rings
Very helpful wjen my machine broke down…
Very helpful wjen my machine broke down come out n fixed it straight away
Products ok freezer arrived damaged…
Products ok freezer arrived damaged would not replace offered discount on rental could be a better service.
Excellent service can't fault it saved…
Excellent service can't fault it saved my life I have two items and working well
Very helpfull delivery staff and do you…
Very helpfull delivery staff and do you have to pay admin charge if I get something else
Customer service was excellent
Customer service was excellent, delivery was on time ,the service was exceptional, no problems will recommend to anyone
I like the company it self but don’t…
I like the company it self but don’t like late fee added on to it
Absolutely.amezing people the delivery…
Absolutely.amezing people the delivery guys amazing the ones from.office amazing. Great job for.this support on those hard times for everyoane.
I have a cooker
I have a cooker, washing machine and tumble dryer from Essex appliances always great service and very polite and friendly
Great customer service always ready to…
Great customer service always ready to help with any questions
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








