Forbes Rentals Reviews 1,411

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 455 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making every interaction pleasant. The service is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience, from initial inquiries to installation. Reviewers are particularly impressed with the prompt and reliable delivery service, often noting quick turnaround times for new appliances and efficient handling of installations. The products themselves are also highly regarded for their quality. Many consumers commend the customer service team for being communicative, knowledgeable, and going the extra mile to ensure satisfaction.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Service

Customers consistently report positive experiences with the service. Many reviewers praise the quick,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the delivery teams... See more

Product

Clients share positive opinions on product quality. Many reviewers are happy with their new and refurbished... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Forbes rental staff sorted out my move to my new address with my appliances. And new cooker. Checked everything again and sorted everything out. The 2 men collecting and delivering the goods was fant... See more

Company replied

Rated 5 out of 5 stars

Been using Forbes for some years. Washing machine packed up, and within 2 days nice shiny new machine delivered and installed. Nigel and Shane, we're prompt, friendly, efficient, and made sure everyth... See more

Company replied

Rated 5 out of 5 stars

Matt & Adam were brilliant. Polite, punctual & respectful as always. They came out when we moved so liking the continuity & they were lovely when I lost my husband. They worked quickly & cleanly & exp... See more

Company replied

Rated 5 out of 5 stars

Matt and Adam were brilliant, phoned in advanced like they were supposed to, friendly and efficient. They installed the washer/dryer and showed me the functions while putting up with our very talka... See more

Company replied


Company details

  1. Appliance Rental Service
  2. Appliance Store
  3. Electrical Equipment Supplier
  4. Electronics Hire Shop
  5. TV store
  6. Used Appliance Store

Written by the company

At Forbes Rentals, we provide the latest high-quality home appliances at competitive weekly or monthly prices. Enjoy flexible upgrade options, and free installation, free same or next day servicing and free repairs. There’s no need to spend extra on parts, and if we can’t fix your appliance we’ll replace it. Providing excellence since 1926 in Home appliance and TV rental. Rent Smart TVs, washing machines, tumble-dryers, washer-dryers, dishwashers, fridge-freezers and cookers as well as floorcare and mobility scooters.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 80% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Nigel & Dylan were great

Nigel & Dylan were great, very polite & pleasant, very efficient, got job done & explained everything, had a phone call to tell me they were on their way, overall excellent service

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

I have been renting from Forbes for years they never disappoint!

I have been renting from Forbes for years! Always very helpful and accommodating.
Toby and Ray came today with my order which I miscommunicated and the engineers were excellent as they understood the error and got on the phone and sorted it all out for me there and then. So left me with what I wanted and I was happy and pleased with the service as usual.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

friendly company, reliable

friendly company, explains everything thoroughly! super fast and reliable. my delivery was done by toby and ray, solid and friendly, helped me take the old freezer outside as well!

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

I have had a washing machine contract…

I have had a washing machine contract for 7 years without issues. Machine recently brokedown and a service engineer was requested. This took 3 /4 days and he popped in for a minute and asked me what happened. I repeated what i had wrote on the email and voice message i sent, then he condemned it and left. I had a call to discuss an exchange and one was organised asap. This turned out to be Monday, which would be 8 days since machine broke. I required the machine asap and after a too and throw with despatch, Sat morning was agreed. Delivery and setup Technicians arrived prompt and proffessionally installed my washer and removed the broken one. Great job guys, good work and very quick.
I rent to get the quickest best service and the website says 24hrs callout. I am happy overall, but this has made me consider buying one and just replacing it when it breaks. In the meantime, i will continue using Forbes, as they are very good. I would of prefered a quicker service, but it is still a good service. Plus i have a new bigger machine which looks great. Cheers

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Paul and Phil were brilliant delivering…

Paul and Phil were brilliant delivering and installing my washing machine. They were friendly, polite, and very professional throughout. They worked quickly, made sure everything was set up perfectly, and left everything tidy. Excellent service and a real credit to the company.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant company brought my tv last…

Brilliant company brought my tv and rent free sound bar last Thursday I’m over the moon with it great company and great service from first call to the day you get it amazing I highly recommend renting so much better and no worries and big bills going to rent for ever from now on fantastic company Forbes

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Toby and Ray

Customer service and Toby and Ray were very efficient and helpful when delivering the tumble dryer. I would recommend forbes

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

We moved with little notice and our…

We moved with little notice and our sellers took their refrigerator with them. Steven was so helpful in booking a rental delivery on short notice, and the guys who came to deliver it (Ricky and Adam) were very respectful, efficient, and lovely.

Highly recommend! This is such a good service with great rates vs the cost of purchasing a new refrigerator and then having to sell it again a few months later.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

New cooker delivered 2 lovely guys …

Toby and ray delivered my new cooker today with care and earlier then expected which helped me out today due to a busy day lovely guys
Was installed quick and effectively
Very polite and friendly

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Dishwasher Delivery

Dishwasher Delivery, Installation & fittings Job done at its best by Engineer Ricky & Lewis. Thank you so much for your help today!!

April 30, 2026
Unprompted review

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